Team Lead, e-Commerce Marketing Specialist Resume

SUMMARY:

Recently I completed a Master of Science in Computer Information Systems, concentrating in Data Analytics, while working as a team lead in multi - channel e-Commerce marketing and sales. I’m interested in finding new opportunities within product management and data analytics, ideally incorporating design thinking and visual analytics.

TECHNICAL SKILLS:

Programming Languages & Applications: R (Data Analysis and Visualization) Java (Eclipse IDE) SQL (Oracle SQL Developer) Python HTML/CSS JavaScript Adobe Creative Suite (Photoshop, InDesign, Illustrator, Dreamweaver) Google Analytics UML Modeling (Lucid Chart) UI/UX Web App. Design

PROFESSIONAL EXPERIENCE:

Confidential - Ithaca, NY

Team Lead, e-Commerce Marketing Specialist

Responsibilities:

Designed CRM tool, while collaborating with IT manager, to track Groupon US/EU listings, sales, marketing campaigns, marketing costs, pricing, and item categories to improve sales/inventory management and forecasts.
Managed sales and marketing campaigns for hybrid, B2B, sales between Global Phoenix and Groupon to optimize shipping times and costs.
Planned and organized marketing campaigns with Groupon buyers through meetings, phone or e-mail. Automated marketing campaigns through Amazon portal to increase account revenues and achieve sales growth goals.
Trained, mentored, and supervised 7 team members. Facilitated new positions within Global Phoenix through e-Commerce channel development (Groupon, Amazon Global, Groupon UK).
Collected and analyzed data to evaluate pricing, compared marketing campaigns, product listings and assessed customer buying trends. Generated forecasts, maintained accurate records and reports, and monitored inventory, shipping and purchasing.
Organized and created product listings using a Product Manager, also edited product listings for SEO and advertising.
Recommended products and quoted prices for clients and vendors at 2015 and 2016 Consumer Electronics Show, including prospective ventures with Motorola and Fry’s. Supported various e-Commerce business development initiatives with Amazon, including Business-to-Business, Amazon Global (EU), Amazon Canada and Amazon Mexico.
Assisted with new product identification and development, as well as multi-channel pricing strategies.

Confidential - Ithaca, NY

Account Management & Sales

Responsibilities:

Maintained profitable relationships with key clients and closed over $20 thousand in sales in one month.
Supported managers with large-scale commercial and real estate sales.
Advised customers on products, consulted on designs, and resolve installation details to facilitate sales.
Performed administrative duties and reviewed contract terms, delivery dates, and warranty information.
Trained new sales associate on products, managed sales documentation and drafted drawings of layouts.

Confidential - Ithaca, NY

Administrative Assistant/Graphic Designer

Responsibilities:

Provided administrative and clerical support and designed various marketing and promotional materials.
Assisted on technical setup of studio shoots, authored digital media files, and produced advertisements.
Responsible for invoicing, reporting, financial statements, data entry, scheduling, and event coordination.
Managed content for websites as well as the company’s social media (Wordpress, Facebook, YouTube, Twitter).

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