Sr. Solution Delivery Manager Resume
New York, NY
SUMMARY:
- Confidential iscurrentlya Sr. Solution Delivery Manager of Business Transformation at Confidential Inc. He is responsible for advising Business Stakeholders on best of breed strategies and responsible for delivering Master Data Management, Business Intelligence and Data Management solutions built on best of breed technology in the healthcare Payer business unit. As an adviser and program delivery leader for MDM projects he works with Business & IT Senior level executives to drive affiliations and align value creation opportunities in order to successfully architect business and technology transformation engagements.
- Confidential is a technology leader with over 18+ years of experience in enterprise and application architecture, he has worked the full lifecycle of IT delivery starting with strategic planning in both the commercial and public sector, the agile development and proposal of technical solution architectures in oral and written proposals, implementation planning with the development of timelines, cost estimates and resource needs, through the successful solution delivery and sustained operations. He also has progressive experience in leading complex, multimillion - dollar transformation projects which consistently result in high profit margins. He leverages his management consulting & IT experiences to drive a business focused strategy that aligns processes, tools & technologies.
- He demonstrates comprehensive knowledge and insight by designing, building, and directing end-to-end data management, architecture, integration, and governance. He is the main executive liaison between his consulting employer and top level management (CTO and CIO). Confidential advises client management on how to deliver business results on time and on budget. He keeps them updated on status and proactively communicates risks so they can be managed properly.
- He has delivered multiple mission-critical Master Data Management (MDM) and Business Intelligence (BI-DW) strategic projects with modular and scalable solutions based on service oriented architecture (SOA) integrated with an enterprise service bus (ESB) isolating business and technical services with common reusability across global enterprises.
- He drives adoption of new agile developments in the approach, tools and technologies relating to data management and also has strong strategic ability to design frameworks for data architecture with a focus on quality, performance and security. Confidential assures Agile framework compliance through review of designs and code.
TECHNICAL SKILLS:
Master Data Management: IBM - Initiate; InfoSphere; Oracle-UCM; PIM; SAP
Architectural Standards: Workflows, Distributed Enterprises, Zachmans Framework, TOGAF etc.
Development Methodologies: Waterfall, RUP, Agile, SCRUM etc.
ESB: IBM WebSphere, Tibco EMS
Operating Systems: Aix, HP Unix, Sco Unix, Linux, Windows
App Servers: WebLogic, IBM Websphere, Oracle Application Server
Object/Data Modeling: Eclipse, RUP, Rational ERWIN, Visio
Languages and Scripting: C++, C, Html, PL/Sql, T Sql, Unix Shells
Database(s): Oracle, MySQL, Sybase, MS SQL Server, Unify, Focus, and MS Access
Database Tools: Informatica, SQL*Loader, Business Objects, Micro Strategy, & Toad
PROFESSIONAL EXPERIENCE:
Confidential - New York, NY
Sr. Solution Delivery Manager
Responsibilities:
- Engaged with the key stakeholders to identify custom functionality in addition to out of the box (OOTB) features of COTS products. Implemented an ESB/SOA architecture which emphasizes standards-based interoperability between COTS products and with external data sources, including Federal Data Source Hub(FDSH), commercial issuers (using SERFF), and legacy systems.
- Defined timeline for delivery and support of the complex program and aligned pricing schedule by breaking down functionalities and features of entire program into three yearly releases with milestones. Provisioned for system maintenance, warranty support, IT help desk support and enhancement.
Confidential - Colombia, MD
Principal, Master Data Management & BI
Responsibilities:
- Managing large engagement to deliver right value proposition on multiple master data-management transformation projects of budgets up to $8.2M for federal government agencies. Develop pre-sales proposed solutions, implementation plans, and business cases. Provide post-sales full life-cycle management of solutions to realize the business case. As client advisor, provide an engagement strategy, execution approach, risk mitigation and governance for large MDM projects.
Confidential - New York, NY
Manager, Business Information Management
Responsibilities:
- Improved the visibility of customer’s performance across internal and external, finance, and distribution hierarchies.
- Empowered a Customer Data Governance organization to make critical business decisions based upon customer data.
- Increased the portability of customer records across OTC platforms.
Confidential - New York, NY
Senior Engagement Manager
Responsibilities:
- Studied PNC and National City bank existing product lines and provided recommendations for the optimal method of merging two different product lines as well as implementing a master Product Master.
- Created a Business case that quantified the business benefitalong with an impactanalysis and an enterprise-wide product master implementation strategy.
Confidential - New York, NY
Enterprise Information Management Program Delivery Manager
Responsibilities:
- Led projects as big as $12.5 with a team size of up to 39. Project scope included simplified returns and exchange processes, robust receipt look-up capability, integrated tech check applications, and integrated item master and dot com integration. Led project auditing initiatives, identified major defects inherent in the process and system through root cause analysis, and devised improvement strategies. Collaborated with representatives from Finance, Quality Assurance, Engineering, Logistics, vendors, and customer’s functional departments in a cross-functional metric environment.
- Led and deployed a successful $6M custom returns application for Best Buy’s EDW and MDM within two years; the U.S. version of the end-to-end solution was piloted in April 2008 with a chain-wide rollout completed by Fall 2008. Created and implemented change requests of $150,000.
- Implemented improvement plans to increase enterprise-wide, return system efficiency.
Confidential
Onshore Information Management Delivery Lead
Responsibilities:
- Implemented a $9M global central data repository. Enabled Confidential to obtain an additional $80,000 in revenue and created a new business opportunity for Confidential with AG Edwards.
- Identified and created charters for additional data governance and quality projects; DQ compliance and data lifecycle management that archived continual improvements.
- Set the design standards across the enterprise and established offshore development capabilities.
- Saved 160 work hours and $15,000 in monthly expenses through eliminating redundant processes; raised awareness of the client team on existing, broken DQ processes and educated the client on industry best practices and process alternatives.
- Produced processes that allowed the client to track and document aggregate tables, business transformation rules, and subtotals. Customized standards to suit financial services.
Confidential
Lead BI, / DW Architect
Responsibilities:
- Trained and developed the 30-member offshore ETL team on the data model and ETL design.
- Developed database design standards and the change request template.
- Managed change management activities and prepared the system test and development plan
