SUMMARY:

• I have built a career in Information Technology with a strong background in e - commerce. I bring 15+ years of experience in IT, implementing solutions for high-profile enterprises in the retail, consumer services, telecommunication, and manufacturing sector. I have a good track of successfully performing roles such as Presales Specialist, Delivery Lead, E-commerce SME, Business Architect, Enterprise Architect, Solution Architect, Technical Architect, IT Consultant, and Software Engineer.
• Prepared and delivered engagement proposal
• Planning and estimation of projects
• Worked in client-facing roles in engagements delivering large-scale technology solutions
• Driving forward delivery of high quality work on-time and on-budget
• Helped manage executive and senior client stakeholder expectations and third party vendors
• Led strategy and design to delivery web content and e-commerce solutions for high profile enterprises
• Worked with marketing managers to implement strategies to increase KPIs for online sales channel.
• Led planning sessions to define delivery plans of new capabilities to enhance an existing e-commerce solution
• Produced business, architectural and operational assessment of e-commerce platforms to drive transformational initiatives to a targeted state
• Worked with product managers to define technical solutions to efficiently management their e-commerce catalogs, pricing & promotion, and inventory strategies
• Provided technical architecture support to various projects.
• Leading on-shore, near-shore and offshore account delivery teams
• My business competencies include:
• Omni-Channel Commerce
• SEO & CMO Strategy
• Catalog Management
• Order Processing and Capturing
• PIM/CRM/OMS/ERP Integration
• Content Delivery & Management
• Digital Marketing Strategy
• Social Commerce
• OCM and Business Realization

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Solution Architect

Responsibilities:

• Involved in working with the sales team in pre-sales efforts in response of clients’ RFP and RFI
• Responsibility for key customers or partners in the region
• Support successful project implementation phase on business, conceptual and programming level through various consulting activities as required
• Escalation management in terms of product, service, and maintenance
• Ensuring all service revenue and margin opportunities are maximized
• Work closely with Customer Account Management and Channel Management
• Work closely with the delivery team to ensure a successful delivery
• Major client engagements include:

Confidential

Business Architect

Responsibilities:

• Led business and technical workshops to assess the current state and future state of Dow Corning online sales solutions.
• Developed an inventory of capabilities and related business/IT requirements needed to support the Dow Corning Digital transformation program.
• Contribute to the development of functional specifications leveraging Adobe AEM, Hybris, TIBCO, and SAP ECC (Material Management and Sales and Distributions Modules)

Confidential

Enterprise Architect

Responsibilities:

• Led business and technical workshops to assess the current state of Finning’s digital strategy in the areas of marketing content, ecommerce, social commerce, and user experience.
• Developed an assessment report providing a view of existing capabilities, process and delivery systems for content management & delivery, e-commerce, order management, social commerce, analytics, BI, and customer management.
• Worked with various stakeholders from all Finning regions to detailed strategies, solution scope, capabilities, and prioritization.
• Developed a “Blue Dot” solution defining a to-be architecture and operating model for Finning web content management and e-commerce platform. This solution leveraging IBM WCS, Adobe AEM, IBM ESB, SAP, Lawson Infor M3 and other technology vendors
• Developed a rollout plan to build up the recommended to-be architecture
• Developed high level project plan and resource loading plan

Confidential

E-commerce Solutions Architect

Responsibilities:

• Led business and technical workshops assessing the current state of Confidential ’s online parts sales platform generating $ 1.7 Billion USD in revenue.
• Developed an assessment report providing a view of existing capabilities, processes and delivery systems for e-commerce, product master data, security & compliance, order management, analytics, BI, and customer management.
• Developed a “Blue Dot” solution defining a to-be architecture and operating model for Confidential e-commerce platform leveraging IBM WCS, Informatica Heiler, Oracle Database Server, Adobe AEM, ECM vBlocks, SAP, and other technology vendors.
• Developed a rollout plan to build up the recommended to-be architecture
• Developed high level project plan and resource loading plan

Confidential

ECommerce Solutions Architect

Responsibilities:

• Provided architecture support during the requirements workshops gathering and refining requirements related to Ship-From-Store, Online Reservation, and In-Store inventory visibility leveraging Sterling OMS, Sterling WHM, eBay VendorNet, and WCS.
• Produced architectural views for the to-be solution.

Confidential

Solutions Architect

Responsibilities:

• Provided architecture support during the requirements workshops gathering and refining the requirements to build up “Commerce To Go” (CTG) platform, AT&T’s first OnDemand e-commerce service offering.
• Produced architectural documentation to support the implementation of CTG.
• Provided architectural oversight during the implementation.
• Provided architectural support to define the operational model and strategic roadmap of the CTG platform.

Confidential

Architect

Responsibilities:

• Led the requirements gathering and design phase to produce a Solution Outline for a Mobile Solution.
• Prepared the project backlog and Sprint planning.
• Provided architecture oversight of the implementation of the solution.

Confidential

WebSphere Commerce SME

Responsibilities:

• Prepared an architectural assessment of Confidential ’s WebSphere Commerce implementation and operational model.
• Defined recommendations to improve Confidential ’s existing WebSphere Commerce implementation and optimized operational processes.
• Define a strategic roadmap outlining priorities and dependencies of the recommendations from the architectural assessment.

Confidential

Solution Architect

Responsibilities:

• Worked with the CTO and E-commerce Director to define strategies to implement new capabilities requested by the system owners and other stakeholders.
• Provided architectural support during the release planning and enhancements initiatives.
• Defined best practices and procedures to support implementation phases.

Confidential

Sr. Business Specialist

Responsibilities:

• Provide support initiative to identify technology partners for Confidential ’s online marketing and sales channel in technology domains that included CRM, WCM, CMS, e-commerce, and CPQ.
• Provide support to RFP process to identify system integrator partners for e-Commerce, CPQ and OMS

Confidential

Lead E-commerce Architect

Responsibilities:

• Maintained the E-commerce group development life cycle methodology, supporting tools and artifacts
• Provided technical support to the sales group to response to RFPs and RFIs
• Worked with Sales Leads and Delivery Managers to produce SOWs
• Mentored Junior E-commerce Consultants
• Provided e-commerce architectural and implementation support to the various client engagements
• Major client engagements include:

Confidential

Delivery Lead

Responsibilities:

• Provided delivery strategy to build up an e-commerce platform, leveraging WebSphere Commerce V7, capable of supporting B2C and B2B business models for their subsidiaries: Confidential, Confidential, and Heritage.
• Detailed solution scope, capabilities, and business prioritization.
• Produced a release plan identifying key milestones delivering business and system capabilities to meet the enterprise key performance indicators.

Confidential

Solution Architect

Responsibilities:

• Worked with the business stakeholder to identify key e-commerce capabilities and their priorities.
• Worked with project manager to define a project plan for the implementation of a B2C store leveraging WCS 7
• Provided architectural support to the requirements phase
• Produced Architectural Design document outlining key architectural decisions
• Defined best practices and procedures to support the development phase

Confidential

Solution Architect

Responsibilities:

• Worked with the business stakeholder to identify key e-commerce capabilities and their priorities.
• Worked with project manager to define a project plan for the implementation of a B2C store leveraging WCS 7.
• Provided architectural support to the requirements phase
• Produced Architectural Design document outlining key architectural decisions
• Defined best practices and procedures to support the development phase

Confidential

Solution Architect

Responsibilities:

• Worked with the client and delivery team members to plan and design an e-commerce replatform initiative for Confidential ’ subscription based store
• Provided client with industry best practices to support their non-functional requirements
• Worked with the Project Manager to help manage the project scope to meet budget and schedule objectives
• Supported requirement gathering and design efforts

Confidential

Solutions Architect

Responsibilities:

• Worked with business and IT stakeholders to identify business and system requirements.
• Detailed enterprise architecture elements for e-commerce platform
• Worked with the client and team members on the design, development and testing activities of multiple site enhancements
• Guided Home Depot technical lead on best practices to support their non-functional requirements
• Worked with the Project Managers to help manage project scope to meet budget and schedule objectives
• Supported requirement gathering and design efforts of site enhancements projects
• Helped define a development methodology outlining the difference phases, activities, roles and responsibilities needed to support the delivery of enhancements to their e-commerce solution

Confidential

Solutions Architect/Lead Architect

Responsibilities:

• Worked with the client and team members on planning, design, development and testing activities
• Worked with the Project Managers to manage the project scope to meet budget and schedule objectives
• Provided client with industry best practices to support their non-functional requirements
• Supported requirement gathering and design of a Tivoli Access Manager e-Community SSO solution to enforce security and authentication of WCS extended sites as well as other non-WCS sites
• Developed strategies for the implementation of WebSphere Commerce components
• Provided guidance in the design of external application system integration with WCS
• Assisted with the installation of WebSphere Commerce v6.0 with DB2 and TDS v 6.1

Confidential

WCS Architect

Responsibilities:

• Architected the solution to integrate WCS with WCM using ATOM/RSS Feeds

Confidential

WCS Architect

Responsibilities:

• Supported POC engagement of a B2B e-commerce solution to allow suppliers the ability of purchasing aircraft parts under a particular organizational contract
• Configured WCS with WMM to work with Novell iDirectory
• Requirement gathering, design, and implementation of a WCS B2B store, customizing Views and Controller Commands, using supporting technologies as Java, JSP, JSF, JSTL, and Java Tags

Confidential

Technical Lead

Responsibilities:

• Worked with the client and team members on design, development and testing activities
• Guided client in industry best practices
• Worked with the Project Managers to manage the project scope to meet budget and schedule objectives

Confidential

Technical Lead

Responsibilities:

• Worked with the client and team members on design, development and testing activities
• Guided client in industry best practices
• Worked with the Project Managers to manage the project scope to meet budget and schedule objectives

Confidential

WCS Developer

Responsibilities:

• Worked with the client and team members on development and testing activities

Confidential

Senior Consultant

Responsibilities:

• Designed and developed customization to WCS 6 e-commerce solutions
• Major client engagement include:

Confidential

WCS Developer

Responsibilities:

• Designed inbound and outbound web services to support integrating WebSphere Commerce 6 with an external Customer Rewards Engine to synchronize enterprise data and to render customer rewards content inside WSC Views, using WebSphere Commerce Web Services Framework, WSDL and XML Schema, SAAJ, JAX-RPC and SOAP
• Implemented WSC Views and Controller Commands to support a B2C Front Store, using supporting technologies as JSP, JSF, JSTL, AJAX Framework, and Java Tags

Confidential

Senior Consultant

Responsibilities:

• Built custom Store Archive file, including front store, master catalog, and custom calculation assets
• Supported implementation of a B2C store by creating WSC Views and Controller Commands, to support the design specifications. All WSC Views were implemented to be portal friendly so that to be rendered inside a custom commerce portlet
• Customized Commerce portlet to access HTTP Post requests
• Created master catalog assets
• Integrated WCM and WebSphere Commerce to render business-managed content inside WSC Views by using Web Content Management Servlet and JSTL to process and display content
• Created MQ message definition using DTD files and implemented WSC Controller Commands to process inbound and outbound MQ messages that facilitated the integration of WebSphere Commerce with a back-end system to synchronize catalog data and process store orders

Confidential

Engineer

Responsibilities:

• Developed marketing and operations reports Leveraging MS SQL Server
• Implemented feature and content changes in intranet site