SUMMARY:

• Management and Technical SkillsAs Senior Computer Scientist and International Consultant for 6 years at Confidential, managed, planned, scheduled or participated in more than 100 projects that produced various products including business analyses, reports, specifications, user guides, help systems, instructional materials, and presentations. For more than 5 years at E - Net Corporation, managed and produced all documentation for mainframe disaster recovery software. As a Technical Communicator, managed, created or maintained system information and documentation for many other companies as employee, consultant, or contractor.
• Worked with Doxygen at InXight (Xerox spinoff company) for linguistic software tools and at Confidential for interoperability middleware platform documenting more than 800 APIs.
• SpecialtiesAPI ( Confidential, Adobe, Confidential ), Online Help (Audatex, Agilent), Systems/Procedures (Audatex, Serena, Dictaphone), Complex Applications (E-Net), GUI, Software Development, Consulting ( Confidential )

TECHNICAL SKILLS:

Software: FrameMaker (Master Craftsman), FrameMaker+SGML, Author-it Content Management System, RoboHELP (Master Craftsman), Microsoft Word (Guru), PowerPoint (Expert), Excel, Visio, Acrobat/PDF, Adobe Photoshop, Illustrator, and Macromedia FreeHand Database: SQL, DB2, IMS, CICS, IDMS, Adabas, MS Access, Software Management Tools: SourceSafe, Perforce, ChangeMan

Languages: JavaScript, C, C++, Visual C++ and Basic, PL/1, COBOL, FORTRAN, and APL. Programmed on IBM, Amdahl, and HP3000.

Internet: JavaScript, HTML, SGML, GML.

Applications: Vignette Content Aggregation Server (CAS) and Javascript API; Adobe Illustrator 10 JavaScript API, Serena ChangeMan change management software; IBM MRP systems and Econometric Planning.

PROFESSIONAL EXPERIENCE:

Independent Contractor

Confidential, Santa Rosa, California

Responsibilities:

• Developed documentation for components of large-scale time series data management system called PI. Wrote 1300 line MS Word macro to create configuration help file to let customers access data for Microsoft DCOM communication parameters. Wrote Quick Guide for engineers to make writing source documentation easier for them and more efficient for technical writers. Worked to develop company-wide standards for technical writing and documentation.

Contractor

Confidential, San Francisco, California

Responsibilities:

• Wrote and maintained documentation (using specifications, engineering interviews, and hands-on experience) for Flex Software Development Language, including Getting Started (tutorials, sample code), Flex Developer's Guide (more than 1800 pages)
• Building and Deploying Flex Applications, and Creating and Extending Flex Components. Contributed enhancements to development of FrameMaker version 8. Reviewed and used Adobe internal standard templates. Used Adobe internal documentation development system.

Contractor

Confidential, Cupertino, California

Responsibilities:

• Researched and wrote white papers for Windows Integrity Engineering group about technical subjects such as Non-uniform Memory Access (NUMA); Dynamic Repartitioning; Server Fault Monitoring; Chipset Upgrading Procedures; and Windows Server 2003/Longhorn Features. Produced al Video/PowerPoint presentations for posting on internal HP website for technical and marketing personnel.

Contractor

Confidential, San Ramon, California

Responsibilities:

• Rebranded Help systems (WebHelp, HTML Help, WinHelp) for multiple products in the automobile insurance industry. Designed and developed FrameMaker and RoboHelp templates. Edit and proofread projects being rebranded and restyled.

Technical Writer

Confidential, San Francisco, California

Responsibilities:

• Wrote all technical documentation for IBM mainframe software and PC User Interface for disaster recovery and database replication. Designed, developed, and maintained 12 software manuals plus marketing collateral, tradeshow materials, and individual documents to support design, development, and maintenance of software products.

Confidential, San Francisco, California

Publications Consultant/Technical Writer

Responsibilities:

• Created user manual (400+ pages) for media interoperability middleware platform API. Produced step-by-step programming tutorials and detailed API method and function descriptions (800+). Designed cover-to-cover look and feel, including covers, TOC, content, index, and FrameMaker templates.
• Adobe Systems, Incorporated, Senior Technical Writer, San Jose, California
• Wrote JavaScript Manual for Adobe Illustrator 10.
• •Wrote JavaScript API manual.
• •Wrote JavaScript examples and sample application code.
• •Assisted in testing and debugging JavaScript interface.

Confidential, San Ramon, California

Senior Technical Writer

Responsibilities:

• Produced user manuals and online help systems to support web - based business-to-business content management systems and servers.
• Wrote JavaScript API Manual for Content Aggregation Server (CAS). Wrote Online Help for Agent Builder, Confidential s web content management system. Developed JavaScript code to demonstrate API methods.
• Authored and produced online help documentation for Library Manager, a product for cataloging and managing agents produced by Agent Builder.
• Contributed to QA testing and usability for the JavaScript API and made significant design contributions to the Agent Library Manager.

Confidential, Santa Rosa, California

Senior Technical Writer

Responsibilities:

• Produced embedded help system for HP Spectrum Analyzer. Converted more than 800 pages of user manuals to structured help.

Confidential, Redwood City, California

Senior Technical Writer

Responsibilities:

• Documented state-of-the-art change management system, including: installation guides, administration guides, user manuals, and quick- cards. Developed requirements for internal documentation database.

Confidential, Redwood City, California

Senior Technical Writer

Responsibilities:

• Produced user manual for Oracle's Context Option, an API interface to parse and analyze the English language and produce statistical usability data.

Confidential, Menlo Park, California

Senior Computer Scientist

Responsibilities:

• Conducted worldwide consulting projects in my areas of expertise: software development, CASE tools, graphical user interfaces and the man - machine interface, operating systems, system performance measurement and tuning, and database management systems.
• Lead writer and editor; coordinated the writing efforts for as many as 18 individual and independent contributors on technical projects.
• Lead consulting projects in workstation technology; man-machine interfaces; mainframe hardware, software, and communication systems development; personal and laptop computers; software development methodology; international standards for document architecture, preparation, and storage.
• Evaluated software development tools (CASE) design, suitability for particular environments, quality, and marketability.

Confidential, Mountain View, California

Manager Software Support

Responsibilities:

• Managed two groups to provide testing and software development environment for more than 60 programmers.
• Designed, developed and maintained problem reporting and resolution system. Managed software problem reporting for entire hardware and software development group.
• Managed software development support environment group (1 supervisor, 2 software engineers) who maintained hardware and micro-processor software development systems.