SUMMARY:

• Experienced consultant with 18 years consulting and 11 years of Guidewire ClaimCenter experience. He has led software implementations playing roles such as manager, architect, and developer with a specialty in ClaimCenter upgrades. He has proven ability to deliver upgrade projects on time and budget while ensuring
• Guidewire best practices are followed. Confidential can communicate effectively with clients, partners, and peers. He recently obtained the ClaimCenter 9.0 Professional . While strong in Guidewire technology, Confidential has acquired skills in cross team collaboration, agile, offshore development, Workers Compensation, and cross team collaboration.

PROFESSIONAL EXPERIENCE:

Confidential

PwC - Managed Services Lead

Responsibilities:

• Developed solutions for defects/enhancements for ClaimCenter 9 and BillingCenter 9
• Ensure uptime operation of managed Confidential applications for clients
• Plan and execute monthly production deployments
• Led client/PwC Leads through monthly scope planning for system enhancements
• Work with customer and vendors to manage production system situations
• Executed Proof Of Concept ClaimCenter 7à9 upgrade for potential AMS customer

Confidential, Foster City, CA

Principal Implementation Architect

Responsibilities:

• As Upgrade Architect, led joint Guidewire and customer teams through 6 successful upgrade projects
• Led two Workers Compensation customers through successful upgrades (Hastings and Pacific Compensation)
• Guided 7 clients through all project phases of successful Go-Lives as Guidewire PM
• Led joint teams of 45+ customer, partner, and Guidewire developers, analysts, and testers
• Effectively managed project budgets up to $8 million through on time and budget delivery

Confidential, Nevada, and Utah

Guidewire Project Manager

Responsibilities:

• Served as ClaimCenter architect ensuring Guidewire best practices and new product features implemented
• Implemented and reinforced Agile project methodologies for customer IT organization
• Advised AAA on creation of their Production Support team as part of deployment prep
• Gained customer acceptance of and implemented strategy for Homeowners delivery roadmap
• Effectively managed $8 million budget thru successful deployment of ClaimCenter 8

Confidential

ClaimCenter Upgrade Architect

Responsibilities:

• Served as ClaimCenter upgrade expert for customer’s successful upgrade to ClaimCenter 7
• Ensured Guidewire best practices and new product features implemented
• Mentored customer team of on/offshore developers in ClaimCenter 7 and database upgrade
• Successfully upgraded customers’ existing ClaimCenter 4.0.9 database to 7.0.2
• Led customer through refactor of entire UI while enhancing efficiency of Business Rules
• Redesigned and built Claim Assignment logic to utilize location-based assignment
• Personal Auto, Homeowners, and Property LOBs

Confidential

ClaimCenter Upgrade Architect

Responsibilities:

• Led customer through project inception ensuring accurate upgrade project planning, project scope, and project timelines
• Served as upgrade and configuration SME for customer, guiding them in best practices
• Assisted with customer Phase II (Financials) planning and technical solutioning
• Mentored customer developers in ClaimCenter 6 and database upgrade process
• Successfully upgraded customers’ existing ClaimCenter 4.0.9 database to 6.0.4
• Configured UI and Business Rules with customer functional team
• Personal Auto, Homeowners, Workers Comp, and Commercial Auto LOBs

Confidential

BillingCenter Upgrade Architect

Responsibilities:

• Developed goals, budget, and strategy for the BillingCenter 3.0 Early Upgrade Program
• Focused on transferring upgrade project knowledge and experience to team members
• Conducted BillingCenter configuration file merges from version 2.0 to 3.0
• Successfully upgrade customers BillingCenter 2.0 database to 3.0
• Worked with Guidewire Development and Product Management teams to ensure any product gaps are identified and resolved
• Created Guidewire BillingCenter estimation tool for upgrade projects.

Confidential

ClaimCenter Upgrade Architect

Responsibilities:

• Brought upgrade project experience to P&C carrier ensuring accurate upgrade project planning, project scope, and project timelines
• Served as upgrade SME for customer, guiding them in best upgrade practices and planning
• Educated customer developers in ClaimCenter 6 and database upgrade process
• Successfully upgraded customers’ existing ClaimCenter 4.0.9 database to 6.0.3
• Configured UI and Business Rules with customer functional team
• Oversaw combined customer and Guidewire team of 15+
• Personal Auto, Homeowners, Business Owners, Farm, and Commercial Property LOBs

Confidential

ClaimCenter Upgrade Architect

Responsibilities:

• Led Workers Compensation carrier through ClaimCenter upgrade with significant product enhancements and over 30 integration points
• Demonstrated new product features with Claims and Financial teams during requirements workshops
• Provided customer with knowledge of best upgrade practices, both technical and project
• Mentored customer developers in ClaimCenter 6 technology
• Successfully upgraded customers’ existing ClaimCenter 3.1.2 database to 6.0.1
• Refactored entire UI while enhancing efficiency of Business Rules
• Led team of 2 Guidewire resources
• Workers Comp LOB

Confidential

ClaimCenter Upgrade Architect

Responsibilities:

• Assessed readiness of current system and project team for upgrade project
• Met with customer to assess scope and duration of upgrade project
• Successfully upgraded customers’ existing ClaimCenter 3.1.7 database to 5.0.5
• Workers Comp LOB
• Delivered Statement of Work listing major areas of functionality, projected project timeline, scope, and costs

Confidential

ClaimCenter Upgrade Architect

Responsibilities:

• Created project timeline, project tasks, and project deliver documentation
• Refactored customers Assignment Rules and Organizational structure
• Designed the User Interface portion of the Xactimate integration with ClaimCenter
• Resolved 34 high priority system defects as part of the upgrade process
• Deployed upgraded application on estimated go-live date
• Personal Auto, Workers Comp, Homeowners, Farm, Business Owners LOBs

Confidential

Solution Architect

Responsibilities:

• Designed and developed configuration and rules for the Accident & Violations module
• Worked with integration developers to create integration point for MVR and CLUE systems
• Personal Auto, Homeowners, Farm, Commercial Property, and Business Owners LOBs
• Designed and delivered customer functionality as PolicyCenter 3.0 developer

Confidential

Solution Architect

Responsibilities:

• Developed business rules for commercial auto, workers comp, and connect lines of business
• Wrote GUnit tests for commercial auto and small business lines of business
• Assisted in system testing by correcting both GScript and configuration application defects
• Commercial Auto LOB
• Implemented PolicyCenter 2.0 as developer

Confidential

Configuration Lead

Responsibilities:

• Led cross-sectional customer teams through requirement gathering, development and testing of claims screens
• Configured complex functionality through Guidewire GScript
• Served as ClaimCenter coach to 6 non-technical and 6 technical customer personnel reinforcing best practices and knowledge transfer
• Assisted in the development of project Statement of Work
• Compiled all configuration and integration work estimates into project scope matrix document
• Personal Auto, General Liability, Workers Comp, Homeowners LOBs

Confidential

Responsibilities:

• Led workshops with business to determine requirements for Accident Benefits business rules
• Led workshops with business to determine requirements for Bodily Injury business rules
• Scripted business rules for AB and BI using Guidewire Studio

Confidential, Lombard, IL

Project Manager

Responsibilities:

• Developed project plan, budget, and key milestones for project
• Led joint teams of 15+ through successful implementations of CRM software
• Delivered projects successfully for 3 customers
• Led workshops with customers gathering requirements for delivery

Confidential, Chicago, IL

Senior Consultant

Responsibilities:

• Configuration Team Lead for multiple projects
• Conducted requirements gathering workshops, prioritized functionality, and estimated work for input into overall plan
• Participated in 8 customer projects using Siebel CRM, Vignette, and SAP ERP technology