Technical Lead Resume
SUMMARY:
- Accredited Salesforce.com Certified developer with 8+ years of experience in executing multiple end to end Salesforce.com implementations, CRM optimization, ongoing support/maintenance and end - user/admin engagements.
- Managing end-to-end Salesforce.com Implementation engagements across industry verticals with expertise in rolling out CRM systems across varied business processes
- Extensive experience in Project Management with exposure to both onsite/offshore as well as hybrid project delivery models
- Pre-Sales Support, including POCs, Project Estimations & Implementation Plans, Business Process Understanding & Product Fitment
TECHNICAL SKILLS:
CRM: Salesforce.com
Salesforce Tech: Service Cloud, Sales Cloud, Workflow, Approval Process, Entitlement Management, Web Service APIs, Rest APIs
Languages: Apex, Visualforce, JQuery, Java/J2EE, SQL
Web Development: XML, JavaScript, JSON, HTML, CSS
Databases: Oracle 10i, MS SQL Server 2005/2000
Operating System: WindowsXXX, Linux
Tools: Apex Data Loader, Apex Explorer, Eclipse (Force.com IDE), Force.com migration tool (ANT), Perforce, Salesforce.com Workbench, Rally (Agile process management tool), Net Beans, Globus Toolkit
Software Development Methodologies: SCRUM (Agile Methodology), Waterfall
PROFESSIONAL EXPERIENCE:
Technical Lead
Technology: Salesforce.com
Confidential
Responsibilities:
- End-to-end project management
- Requirement analysis, solution designing, and effort estimation
- Documentation of system interface diagrams, functional process, and technical specifications
- Schema design using salesforce.com.
- Writing APEX classes/triggers, Visualforce pages in Salesforce.com CRM platform
- Release planning
- Testing and deployment
Confidential
Solution Architect and Lead
Technology: Salesforce.com
Responsibilities:
- Requirement analysis
- Solution designing and effort estimation
- Documentation of system interface diagrams, functional process, and technical specifications
- Schema design using salesforce.com.
- Writing APEX classes/triggers, Visualforce pages, Google Image APIs in Salesforce.com CRM platform
- Configuration of application which consist roles and sharing rule setup
- Testing and deployment
Team Lead
Technology: Salesforce.com
Confidential
Responsibilities:
- Requirement analysis
- Solution designing and effort estimation
- Documentation of system interface diagrams, functional process, and technical specifications
- Schema design using salesforce.com
- Writing APEX classes/triggers, Visualforce pages in Salesforce.com CRM platform
- Configuration of application which consists of sharing and security setup
- Testing and deployment
Team Lead
Technology: Salesforce.com
Confidential
Responsibilities:
- Requirement analysis
- Solution designing and effort estimation
- Documentation of system interface diagrams, functional process, and technical specifications
- Schema design using salesforce.com
- Writing APEX classes/triggers, Visualforce pages in Salesforce.com CRM platform.
- Configuration of application which consists of roles and sharing rule setup
- Testing and deployment
Team Lead
Technology: Salesforce.com
Confidential
Responsibilities:
- Requirement gathering and analysis
- Solution designing and effort estimation
- Documentation of system interface diagrams, functional process, and technical specifications
- Schema design using salesforce.com.
- Writing APEX classes/triggers, Visualforce pages in Salesforce.com CRM platform
- Configuration of application which consists of development of Time based workflows and validation rules & complex approval processes and Sites
- Deployment to sandbox and Production environment
- Providing support for new and existing live applications in committed SLA time
- As a lead mentoring and guiding team in overall activities
- and guiding business users at client location
Developer
Technology: Salesforce.com
Confidential
Responsibilities:
- Requirement Analysis and Design
- Apex coding and customization
- Packaging and Deployment
- Testing and support
Developer
Technology: Salesforce.com
Confidential
Responsibilities:
- Requirement analysis, design, development, testing and support
- Writing Apex triggers to populate custom rollup summary fields on various objects and to automate the process of record creation
Developer
Technology: Salesforce.com, Java Web services
Confidential
Responsibilities:
- Working on requirement analysis, design and, documentation
- Implementation using Apex, Visualforce, S-control. Setup workflow rules and outbound messages to send the notification to DocumentMall application
- Developed Listener Web services using Java Web service to consume and process outbound messages in order to sync up the changes between SFCD and Doc Mall
- Testing and support
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