SUMMARY:

• PMO leadership, governance, processes and procedures
• Program management
• Project management
• End - to-end full SDLC
• Management of multimillion dollar project budgets
• Data warehouse design and development
• Business intelligence, reporting design and development
• Financial reporting and analysis
• Mergers, acquisitions and divestitures
• Cross-functional, onshore and offshore virtual team leadership
• Business analysis and requirements gathering
• Stakeholder management
• Well-organized and results-oriented with a proven ability to implement standards, procedures, and processes that improve business functionality and reliability
• Extensive experience working with client facing and internal Chief Executive Officers, Chief Financial Officers, Chief Technology Officers, Directors, Principals, Senior Management and PMO Leadership
• Industry experience includes Financial Services, Hospitality, Insurance, Pharmaceutical, Relocation (Real Estate), Telecommunications, Benefits Administration (Human Resources), Manufacturing and Nonprofit Industries

TECHNICAL SKILLS:

Business Skills & Methodologies: PMO Development including Governance, Process and Procedure Development and Implementation; PMO Leadership; Project Management; Program Management; Software Development Methodologies; Full Software Development Life Cycle (SDLC); Mergers; Acquisition and Divestitures; Data Warehouse Design and Development; Database Design and Development; Business Continuity; Disaster Recovery; Compliance and Standards; Business Analysis; Accounting; Technical Writing;

Software and Tools: Microsoft Project, Microsoft Project Server, SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Visio, SAP Financials, Quickplace, ClearQuest, ReqPro, Caliber-RM, Joomla CMS, Visual Basic/VBA, HMTL, CSS, RoboHelp, FitNesse Wiki/Testing Framework, Clarify, Rational Rose, Ariba, HP Quality Center

Project Technologies: SAP, Hadoop, HaaS, Teradata, Informatica, Oracle, Business Objects, Crystal Reports, WEBi, WebSphere, Oracle, EMC, Linux, MySQL, Perl, Apache, SQLWindows, SQLServer, Informix DBMS

PROFESSIONAL EXPERIENCE:

Manager

Confidential

Responsibilities:

• Responsible for managing the migration of consumer retail loan data to new approved data source as part of decommissioning of existing data warehouse at global financial institution. Identified requirements for data migration, performed analysis of data elements required, worked with data warehouse teams to resolve data gaps, created complex SQL queries to create financial reports on the new data warehouse. Coordinated activities between development and QA team members to validate the results and in corporate the queries into the balance sheet management forecasting tool. Managed timeline, tracked issues and risks, and provided status updates to senior management on a weekly basis.

Senior Project Manager

Confidential

Responsibilities:

• Responsible for performing forensic data discovery and recovery for legal counsel in the course of their forensic investigations following the broker/dealer’s bankruptcy filing. Performed complex data analytics, application migration, and application integration testing for trade booking & allocations, trade settlement and customer statement applications
• Developed system architecture maps depicting inputs, outputs, interconnectivity and dependencies
• Worked with key business stakeholders to support ad-hoc operations requests, resolved ad-hoc technical and data related issues pertaining to trades/positions, outstanding account balances, trade execution status, etc.
• Ran complex SQL queries to obtain trade history details
• Performed assessment and analysis for application migrations, including physical setup, installation, and data restoration.

Program Manager

Confidential

Responsibilities:

• Led complex strategic global data warehousing and business intelligence projects and initiatives across Finance and Business Operations, Finance and Procurement, Compliance and other business units at global pharmaceutical organization
• Worked with developers to create technical assessments and data models for data warehouse upgrades and reporting specifications
• Coordinated with business users to identify business and functional requirements
• Communicated and collaborated with client PMO leadership, senior management, key business stakeholders and project sponsors
• Managed development, testing and deployment activities of up to 28 globally dispersed remote team members
• Managed project schedules, budgets, forecasts, issues, risks and change control and ensured that projects were delivered on time, with quality and within budget
• Coordinated with the compliance and support teams to complete all enterprise lifecycle and compliance documentation requirements

Program Manager

Confidential

Responsibilities:

• Successfully managed monthly SAP releases for the program at global pharmaceutical organization. Coordinated program planning, development, testing and implementation as well as RICEF list activities across eight business units. The purpose of this project was to align the client's current legal entity structure with its current business unit structure. This project was implemented in four go-early markets and provided financial reporting capabilities by legal entity and by market.

Project Manager

Confidential

Responsibilities:

• Liaised with the senior management on business continuity/disaster recovery planning, risk analysis and issue resolution.
• Recommended recovery strategies and implemented solutions.
• Developed and administered architecture diagrams, configuration guides, disaster recovery and supporting documentation as necessary.

Senior Project Manager

Confidential

Responsibilities:

• Key member of the PMO; assisted in establishing best practices and process improvements to the portfolio management process in the areas of project and schedule management, forecast / budget management, issue and risk management, change control, documentation management and communications management as well as assisted in the creation of incident and change management processes for the overall program.
• Managed software development, infrastructure and operations projects relating to contact center and booking systems development; administered multimillion dollar budgets including capital and expenses.
• Created/tracked project plans, allocated resources, and coordinated local/remote teams in a matrix environment using Microsoft Project, Project Server, Quickplace and SharePoint.
• Communicated with workstream leads, senior management, project sponsors and stakeholders and provided dashboards and progress reports to the PMO and senior leadership.
• Coordinated with project teams to perform needs assessments, documented business requirements and implemented technical solutions.
• Worked closely with QA resources to create test plans, cases and managed all testing efforts.
• Enhanced third party partner and vendor relationships and administered service level agreements and deliverables.

Project & Content Manager

Confidential

Responsibilities:

• Created PMO for Product Development Group including:
• Creating the Quality Management System playbook
• Developing policies/procedures to manage software development projects and releases based on ISO 9001
• Identifying the requirements to develop software development lifecycle methodologies based on waterfall and agile techniques
• Facilitating the development of software development methodologies
• Creating the documentation infrastructure in alignment with the development of the quality management system.
• Installing and implementing Microsoft Project Server to manage projects
• Created and managed project plans for software releases, creating status reports, capturing and tracking metrics and creating status reports utilizing both traditional and agile processes.
• Devised the documentation strategy and guidelines according to project development phases.
• Organized and maintained release documents including requirements, functional and technical specifications, user guides and presentations.
• Created guides and presentations; scheduled and delivered as needed.