PROFESSIONAL SUMMARY:

• Extensive field service work experience on diagnosing, troubleshooting, and repairing electromechanical and electronic equipment. Proficient in MS Windows, MS Outlook and MS Office suite. Familiar with reading blue prints and schematics. Excellent customer service skills, including relationship building. Experience promoting new maintenance contracts, as well as maintaining existing agreements.

PROFESSIONAL EXPERIENCE:

Confidential, Mason, OH

Field Service Technician

Responsibilities:

• Responsible for assembly, installation, and maintenance of automated labeling equipment. Troubleshooting of electromechanical and electronic problems, as well as process adjustments. Travel as necessary to install and service automated labeling equipment. Assemble and test new equipment at plant.

Confidential, Wisconsin/Cincinnati, OH

Sputter Field Service Technician

Responsibilities:

• Responsible for installation, maintenance, repair, and upgrading of High Vacuum sputtering equipment. Troubleshoot and repair pneumatically controlled valves. Adjust and calibrate machines as necessary. Maintain roughing and high vacuum pumps. Responsible for maintaining inventory control, a company vehicle, and laptop, as well as parts and material acquisitions in the field. Travel weekly visiting customers in a multiple state territory. Interact both face to face and remotely with customers to answer operational, procedura,l and maintenance issues.

Confidential, Cincinnati, Ohio

Robot Engineer

Responsibilities:

• Responsible for maintenance, repair, upgrading and installation of industrial robots. Responsible for maintaining inventory control, a company vehicle, and laptop, as well as parts and material acquisitions in the field. Travel to perform emergency maintenance, schedule PM’s, and repairs.

Confidential, Wilmington, Ohio

Fuel Service Technician

Responsibilities:

• Responsible for assembly, testing, installation and maintenance of Fuel Management system equipment, DEF pumping systems, and continuous upgrading of cellular modems. Travel within the United States to perform the duties assigned. Responsible for maintaining inventory control, a company vehicle, and laptop, as well as parts and material acquisitions in the field.

Confidential, Miamisburg, Ohio

Customer Service Engineer

Responsibilities:

• Responsible for electromechanical and electronic maintenance and repair of high - speed, high volume mailing and insertion equipment. Maintain and control inventory levels for optimum cost effectiveness.

Confidential, Philadelphia, Pennsylvania

Field Service Engineer

Responsibilities:

• Responsible for maintenance and repair of logistics robot for the packaging, storing, and dispensing of medications. Troubleshoot and maintain all systems, PLC control, logic circuits, servo controlled motors, pneumatic lines, compressors, and vacuum generators, as well as all logic sensors, bar code readers, and solid state sensors. Provide 24 hour, seven days a week service and telephone support as well as remote log in for diagnostics and repair. Maintain inventory of necessary spare parts and company vehicle. Travel to sites both inside and outside assigned territory.

Confidential, Jamestown, New York

Customer Engineer II

Responsibilities:

• Responsible for installation, maintenance, repair, and upgrade of electromechanical and electronic equipment including ATM’s, POS equipment, High Speed NCR Item processing equipment, personal computers, Cisco Routers and Switches. Supervise and train Customer Engineers and Contractors. Travel weekly to customer sites. Maintain spare parts inventory and company vehicle.

Confidential, Jamestown, New York

National Field Service Engineer

Responsibilities:

• Responsible for servicing electromechanical and electronic equipment and performing preventative maintenance at customer sites in New York, Pennsylvania, Ohio, and West Virginia. Travel weekly to customer sites, with frequent over-night stays. Maintain spare parts inventory.

Confidential, Jamestown, New York

Technical Services Representative

Responsibilities:

• Responsible for the installation, troubleshooting, and repair of Digital and Analog Wide-format Printing Systems, copiers, digital scanners, and print engines. Responsible for electronic, electrical and electromechanical diagnosis and repair. Consult with customers on system upgrades to improve their business operations. Maintain inventory of parts and proprietary information.

Confidential, Jamestown, New York

Service Technician

Responsibilities:

• Responsible for installation, maintenance, and repair of POS equipment and computer equipment. Maintain inventory and replenishment of spare parts. Provide sales leads on new, replacement, and add-on equipment.

Confidential, Jamestown, New York

Biomedical Technician

Responsibilities:

• Responsible for maintenance and repair of hospital and medical electronic, electrical and electro-mechanical equipment. Install, maintain, and repair medical equipment from various manufacturers. Perform periodic safety and performance tests on equipment both inside and outside the hospital and at other institutions.

Confidential, Atlanta, Georgia

Technician

Responsibilities:

• Responsible for repair of consumer electronic equipment and cellular phones. Maintain the advertising department’s ITEK camera.

Confidential, Atlanta, Georgia

Senior Field Engineer

Responsibilities:

• Responsible for installation, maintenance, and repair of graphic arts cameras, printing presses and plate makers. Train customers and operators. Maintain inventory control of parts and supplies. Provide sales leads on equipment and sell maintenance contracts and consumables.