Application Analyst Resume Sacramento, CA - Hire IT People

SUMMARY:

Senior level analyst with extensive in Confidential and Confidential systems with over 15 years industry experience. Expert in bridging the gap between technical and personnel management.
Detail - oriented professional with ability to drive results. Self-motivated and highly organized with excellent analytical and communication skills.

PROFESSIONAL EXPERIENCE:

Application Analyst

Confidential, Sacramento, CA

Responsibilities:

Provide application and technical support for Confidential, Confidential / Confidential and Confidential, including: complex triage and troubleshooting assistance to end users. Work closely with Healthcare application users, such as Case Managers, Social workers and Nursing Administrators. Troubleshoot system issues with vendor analysts to research.
Thorough knowledge of healthcare operations and structure. Familiar with information system applications in both the in Confidential t and out Confidential t environments. Successfully trained in EpicCare In Confidential t and Ambulatory fundamentals and received formal in project management. Certified in Confidential Resolute Professional Billing, Healthy Planet, Reporting Workbench and Radar. Trained in Confidential Prelude and Cadence and certified in Confidential + as a System Manager.

Business Systems Analyst

Confidential, Sacramento, CA

Responsibilities:

Provided support for the build and application of Confidential Resolute Professional Billing for five Sutter medical foundations. Experienced with all stages of testing; Unit, Integration and End users. Provided to Confidential t service representatives, billers and coders for Confidential programs Resolute Professional Billing and Cadence/Prelude. Conducted validation sessions for each foundation to Leadership and Management. Assisted in the implementation support for appointment conversions and provided Go-live support to front end users and billing staff. Certified in Confidential Resolute Professional Billing.

Business Analyst

Confidential, Sacramento, CA

Responsibilities:

Provided support for all aspects of new providers and medical groups joining Sutter, which included Confidential t appointment transfers, billing and system support. Familiar with IDX system set up for registration, scheduling and billing. Provided testing and with Go-lives and onsite support.

Provider Networks Contract Representative

Confidential, Rancho Cordova, CA

Responsibilities:

Participated in all phases of provider recruitment and contracting including contract preparation, telephonic outreach and follow-up with providers. Negotiated and secured contracts with physicians and ancillary providers for all products offered by Confidential . Primary focus was on rate and language negotiation with individual providers or small medical groups. Worked with ABS, Microsoft Access and MACESS.

Provider Contract Coordinator

Confidential, West Sacramento, CA

Responsibilities:

Responsible for all aspects of physician contract negotiations for assigned geographical areas. Provided contract clarification and issue resolution for individual providers and small groups for several states including Florida, Idaho, Maryland and Missouri. Performed analytical studies to identify alternatives for providers with a complete range of services. Completed negotiating tasks and functions as related to development and generation of contracts and contract amendments.

Customer Service Representative

Confidential, North Highlands, CA

Responsibilities:

Responsible for initiating and setting up new accounts for customers needing medical supplies (incontinence, urological, ostomy, wound, diabetic and enteral nutrition). Established working relationships with hospitals, medical clinics, social services, home health agencies and doctor’s offices. Increased sales by cross-selling companion products with preferred manufacturers.

Confidential t Care Coordinator III

Confidential, Sacramento, CA

Responsibilities:

Provided customer service to a large out Confidential t clinic. Managed the UCDMC Primary Care Network for the Orthopedic Clinic and acted as a liaison between physicians and Confidential ts. Worked with scheduling staff from outside hospital referral sources and insurance companies. Responsible for registration and scheduling a large volume of Confidential t appointments. Processed authorizations for appointments, equipment, ancillary and surgical procedures.