SUMMARY:

• Have 8+ years of experience having been part of Siebel development teams as a Solution Architect, Technical Lead, and Siebel Developer doing analysis, design, development, implementation, enhancement, testing, performance tuning & deployment of Siebel applications in the areas such as EAI, Configuration, eScript, Workflows, Siebel Upgrade & BI Publisher Reports.
• Strong technical and functional experience in Implementation, Upgrades, Integration, Configuration, Scripting & Customization of Siebel 7.8.x through 8.1.1.x versions.
• Expertise of Siebel implementation in an enterprise for Finance, Banking, Credit Card and Insurance Services.
• Good experience as a Siebel developer configuring Siebel objects such as Applets, Views, Screens, SWT files, Business Objects, Business Components, Fields, Links, User Properties, Pick lists, Drilldowns, State Models, Workflows, Workflow Policies, Repeating Component Jobs, Runtime Events, DVM, Audit Trail, including objects used for Integration such as Integration Objects, Web Services using WSDL & SOAP, Data Maps, Value Maps, Symbolic Urls, EBC, VBC, BRP, COM objects & XML validation / transformation using XSD / XSLT.
• Also have a sound knowledge in Siebel EIM & PL/SQL Coding and a hands - on experience following Siebel best practices.
• Have an experience leading multiple teams working on the Waterfall & Agile methodologies of SDLC & have been involved in SDLC phases from Planning through Operations & Maintenance.
• Experienced working in cross cultural team both onshore and offshore based model. Well tuned to deliver the best quality work with the best productivity in small and large team across different geographic locations.
• Ability to own large assignments and contribute my experience in earning client confidence & credibility through right blend of IT and domain knowledge based offerings.
• Quick learner of the new technologies and concepts.
• Energetic, hardworking and highly self-motivated team player with strong problem solving skills and very good communication and leadership skills.

TECHNICAL SKILLS:

Technologies: Siebel 7.x/8.x, BI Publisher, Microsoft SDK, MFC

Languages: C++, VC++ and C#

Operating Systems:MS Windows, Unix

Databases: Oracle 10g, MS SQL Server

Tools: Rational Purify, VSS, Doxygen

Scripting Languages: Unix Shell Script, Java Script

PROFESSIONAL EXPERIENCE:

Confidential, WA

Sr. Platform Developer

Responsibilities:

• Understand the Overall Architecture, Processes and systems of PBC.
• Interact with Business to understand the requirements and the Process Flows.
• Understand Business requirements and Convert the Business Requirements into the High Level Architecture and Functional Specifications.
• Responsible for making the Delivery of different modules in the Project.
• Interacting with the Business for the sign offs, Closure of critical items and Successful Go-Live of the Projects.
• Design, create and manage BIP reports.

Confidential, Danbury, CT

Siebel Solution Architect/Lead Developer

Responsibilities:

• Requirement gathering, effort estimations, and functional & technical design reviews.
• Responsible for architecting the Siebel application and its integration to several external systems.
• Worked on Inbound and Outbound Web Services to combine component-based development and Internet standard protocols that includes HTTP, XML, Simple Object Access Protocol (SOAP), and Web Services Description Language (WSDL).
• Design the business service to calculate the Florida doc stamp
• Design the interface for sending the external notification to dealers on closure of activity
• Design of Asset Split involved UI configuration, Business Service, Integration with external system and Workflow development
• Design integration of Siebel system with mainframe for booking/funding the deals using MQ.
• Functional & technical design reviews and release management activities
• Involved in code and configuration review.
• Handling offshore team for deliverables.

Confidential, Charlotte, NC

Siebel Lead Developer

Responsibilities:

• Single point contact from OFSS for R2 project
• Solely responsible for Opportunity module as whole in the most critical project
• Involved in requirement gathering
• Involved in designing the complete Opportunity module
• Configuring UI Objects: Screens, Views, Applets
• Configuring Business Layer: Business Objects, Business Components, PickLists, Links, Joins
• Carry out successful POC for business demos
• Prepared Technical design document for Opportunity and other related module
• Prepared data conversion matrix for converting existing module into new Lead-Opportunity model
• Appreciated for hard work and effort put in by client both technical and business users

Confidential, Charlotte, NC

Siebel Consultant

Responsibilities:

• Performed the Repository assessment to find out custom configuration and Applet’s, BC’s, BO’s, views and screens
• Prepared the list of deprecated methods and obsolete tables
• Created Unix shell script analysis utility to check for commented code in Siebel object
• Performed the assessment of change in EIM mappings and interface mapping
• Finding custom database objects like indexes built in existing system
• Created change control process document for ongoing project to calculate complexity of projects
• Prepared complexity and upgrade effort/estimate matrix

Confidential, Cape town, SA

Siebel Consultant

Responsibilities:

• Performed the following Pre upgrade tasks
• Taking database backup and Siebel repository
• Removing index, custom triggers and workflows
• Performed the following Upgrade tasks:
• Install Siebel 8.0 and related patches
• Run the Upgrep utility to upgrade the Siebel database schema
• Run the Logparse utility to check for errors
• Performed Repository Merge and post merge activity
• Troubleshoot the issues related with repository merge
• Performed the post upgrade task
• Outbound EAI using Siebel Web Services
• Creating a Web Service to allow user to Subscribe or Unsubscribe for an offer
• Creating a Web Service to allow other system to fetch Siebel data
• Creating the transient BC, Task Applets and Task views
• Writing business service for the system to check the availability of other application.
• Writing business service to check the validation for the fields on task based UI
• Modifying business service to suppress Null values for certain fields

Confidential, Cape town, SA

Siebel Consultant

Responsibilities:

• Performed the Repository assessment
• Performed the data analysis. Identified the list of new tables, obsolete tables and modified tables
• Replace the .net application maker checker functionality with TBUI
• Assess newly added out of box integration in new version

Confidential

Team Lead

Responsibilities:

• Developed Integration object to fetch prospect and financial account information and updates Siebel database using Siebel vanilla business Service. (EAI Siebel Adapter).
• Designed and developed the Real time integration with Public Website using Web Services and workflows.
• Proposed, designed Web service architecture for PWS and Financial account integration.
• Proposed, designed and developed for multi level Escalation for Service Request.
• Setup and maintenance of Siebel server, Web server and Actuate report server on AIX servers
• Automating data load and report generation tasks in UNIX environment using Shell Scripting
• Preparation of Design documents for Contact, Opportunity, Service Requests and Activity for Phase 2 implementation.
• Siebel-Single Sign-on (SSO) implementation using Site Minder 6.0

Confidential

Team Member

Responsibilities:

• Configuration and Customization of different entities.
• Worked on eScript and Business Service.
• Design and Deployment of Workflow Processes.
• Configuration for Customer entity using Links, Joins, MVGs, MVLs, User Properties, etc.

Confidential

Team Member

Responsibilities:

• Proposed Integration architecture for Inbound Email integration to create complaint request (Service Request) for customer.
• Use Siebel Vanilla business Service to Pull incoming xml document using EAI File adapter and map the incoming document using EAI data map Service to create Service Request and associate to the customer and use Siebel Outbound comm. Mgr to send notification to customer upon successful complaint creation.
• Environment Setup and maintenance of Siebel Application Servers in AIX environment.
• Configuration of Siebel Email Integration module
• Configuration of Workflow Processes and Policies for Service Request

Confidential

Team Member

Responsibilities:

• As a member of the configuration team configured and customized the Siebel UI. Designed Applets, Views and Screens. Enabled the applets to display on web in different modes. Created pick lists, drill downs and Toggle Applets. Customized and added new Siebel GUI layer (Screens, Views, and Applets) objects to add the new functionality as per requirements using Siebel tools.
• Created Business Components and Business Objects. Used eScript for business component field validations. Worked with administrator in adding new columns to existing tables or adding new tables in order to meet the needs. Responsible for Configuration of Business layer by Customizing BC and BO with Extensive Customization using Siebel Tools.
• System Administration:
• Performed software upgrades to existing systems.
• Performed Repository migrations
• Installed Siebel server software, scheduled and ran Siebel server processes, Generated Database Templates, Extracted Local Databases, Created initial user and developer accounts.
• Installed and Configured Siebel Enterprise / Gateway and Application Servers. Responsible for Server Administration.
• Managed and monitored Siebel server tasks and components
• Managed Siebel Administration, user administration, server administration, component monitoring, and integration monitoring.

Confidential

Software Developer

Responsibilities:

• Involved in the analysis of the application for understanding the existing functionality and architecture
• Designing the core imaging engine of the application
• Inter process communication between sub modules of the application
• Observing, assisting and working on bug fixes and enhancements
• Involved in developing the various language version of DFA 5.0

Confidential

Software Developer

Responsibilities:

• Understanding the GUI requirement and developing the same
• Involved in the requirement analysis
• Involved in the designing and implementation
• Observing, assisting and working on bug fixes and enhancements