SUMMARY:

• Ten (10+) years of experience in industry technologies including five (5+) years of Confidential enterprise content management (TeamSite) featuring Implementation, Development, Administration and Upgrade, (3+) years of search technology including IDOL, SOLR/Lucene, Google Search Appliance (GSA)
• Provided User/Technical and administered Unit/System/Integration testing.
• Developed Functional Specifications, Built Prototypes and Custom Demos.
• Worked closely with Business Users and End users from requirement gathering through successful rollout of the ECM solution.

PROFESSIONAL EXPERIENCE:

Technical Architect

Confidential, Newark, CA

Responsibilities:

• Implement a flow with Mulesoft ESB to connect from Salesforce to populate GSA
• Wrote feeds that pass the information from Salesforce into GSA
• Re - architect how the Salesforce Case Management is indexed
• Provide weekly search and serving reports from GSA
• Update synonyms as necessary based on the reports for Confidential website
• Update GSA to newer version as necessary
• Modify XSLT as necessary to output the desired search result output
• Configure GSA to use onboard connectors to crawl through database
• Configure different connectors to be used with GSA and Confidential products
• Configure GSA to use mirroring
• Created Collections to search only a certain subset of documents
• Implement TeamSite to be used for documentation and known issues for Confidential products

TeamSite Consultant

Confidential, San Jose, CA

Responsibilities:

• Clean Installation of OpenDeploy and TeamSite 7.2.1 on Windows 2008 Enterprise Server
• Resolve issues with installation with conflicting ports
• Install and Configure Metatagger to be used with TeamSite
• Write Metatagger preprocessor to automatically tag ingested files
• Convert WFT workflows to WFM workflows
• Document the steps needed to upgrade from a previous version of TeamSite to 7.2.1
• Document the Metatagger preprocessor and the steps needed to invoke the program
• Resolve issues with migrating content store from previous version to latest version
• Keep permission from the previous TeamSite to latest version
• Configure LiveSite Display Services to use .Net application
• Write program to move extended attributes from one TeamSite machine to another
• Write promotional workflow to move functional pieces of website to new environment

TeamSite Administrator

Confidential, San Jose, CA

Responsibilities:

• Write OpenDeploy script to migrate users from the previous version of OpenDeploy to latest
• Configure the database for use by both TeamSite and OpenDeploy
• Troubleshoot migration upgrades
• Ensure that the database has the correct password and permissions
• Troubleshoot the Sitepublisher when deploying to database
• Help developers with error encounters with development

TeamSite Administrator

Confidential, Torrance, CA

Responsibilities:

• Write Perl script to ensure that the Akamai Cache Clear are executed upon deployment completion
• Write Perl script to gather different types of Data Capture Records depending on criteria on command line
• Write Perl script to clear cache of Scion WebSite for development, staging, and production environment
• Write Perl script to re - index Solr Instances after deployment completion
• Write Perl script to automate generation files depending on state of files
• Create a standard procedure to deploy to target servers
• Manage content delivery to development, staging, and production environment using OpenDeploy
• Provide and modify workflows as needed by the business users
• Assist Information Architects during new site design
• Install patches, upgrade, and maintenance as required
• Maintain updated technical documentation and create new ones as needed
• Communication in an articulate and effective manner with all stakeholders
• Develop new templates as needed by business requirements
• Develop new workflows as needed by business requirements
• Develop custom scripts needed by business to automate process
• Regularly regenerate files using Confidential tools
• Add/remove users to keep in accordance with license agreement
• Make sure that the users have correct deployment rights to development server
• Make sure that the test server deployments are working correctly
• Deploy content and applications to customer facing website
• Ensure staging and production environments are in sync

Senior Consultant

Confidential, Milpitas, CA

Responsibilities:

• Develop and Implement Autonomy Confidential Products
• Integrated Likewise, Samba, and Active Directory to be used with TeamSite
• Write Java classes for URL External Task in TeamSite workflow to deploy and approve
• Write Java classes for selecting from Datasources
• Design the branch and workarea structures
• Write Perl programs to create automated Editions
• Customized workflow screen to search by custom field
• Update Java EmailTask class to work with group task
• Write Perl program to migrate content store version 6.1.0 to version 6.7.2
• Rewrote workflow to use one consolidated configuration file instead of multiple configuration files in each branch
• Consolidate OpenDeploy deployment configuration files to use variables instead of multiple deployment configuration files for each deployment
• Design and create datacapture templates to use for unified looking and feel of a website
• Fixed issues with Internet Information Services for previewing files
• Installed and configured TeamSite and OpenDeploy on development and production servers
• Combine the JSP, CSS, JavaScript output for run time server
• Use Web Services API to manipulate OpenDeploy deployments in TeamSite workflow
• Integrated MetaTagger with TeamSite for suggested metadata from vocabulary
• Write FormAPI(javascript) to validate entry in data capture templates
• Integrate TeamSite with different Application Servers (Websphere, Weblogic, Tomcat)
• Connect to different databases(Oracle,Sql Server, MySQL) to populate drop down menu
• Developed in - house SitePublisher components and templates

Technical Support Engineer

Confidential, Sunnyvale, CA

Responsibilities:

• Provide customer and technical support
• Migrated customer s content store from an end of life version into a supported version
• Supported TeamSite version 6.1, 6.5, and 6.7.2
• Supported OpenDeploy version 6.0.2, 6.1.1, and 6.2.0
• Configure customer s TeamSite environment to use LDAP for authentication
• Troubleshoot customer s presentation template to be able to run on the TeamSite server
• Resolve customer s workflow issues by correcting permissions, debugging Perl and Java code, and external tasks
• Provide support for templates that are not working by examining the source code
• Help customers program their CSSDK (java code)
• Educate customers about the different features about the products
• Document frequently ask questions into a Knowledge Base
• Assist customer with installation and uninstallation errors
• Work with customers on their routed deployment in OpenDeploy
• Help customers with remote upgrade for OpenDeploy
• Write deploy and run scripts for actions after deployment
• Develop CGI programs in Perl to be used during the TeamSite execution
• Develop custom java programs for external execution during workflow
• Develop custom links, tabs, and menu items with user interface customization guide
• Develop FormAPI (Javascript) to manipulate templates
• Write presentation templates (tpl files) to generate correct html output
• Supported customers from 100 users to over 1000 users on Solaris and Windows platform

Networking Support

Confidential, CA

Responsibilities:

• Help troubleshoot the networking infrastructure at the School of Medicine of Confidential
• Configure different switches (Extreme, Cisco, HP, Asante) before they are deployed in the closets of different buildings to allow internet access
• Register new computers, printers, and different devices before they are allowed to use the Confidential School of Medicine network
• Answer phones and help the people to resolve any networking issues that might arise
• Call people that submit trouble ticket in Remedy to resolve any issues
• Clean up the NetDB that manages the IP addresses of all the computers
• Technical Consultant/Medical Biller, Folsom Internal Medicine, Folsom, CA
• Build and deploy computers in the internal medicine practice, submit insurance claims
• Plan the networking infrastructure for the small office
• Build and network the computers together in the office
• Run Ethernet wires from the switch to the different computers
• Look up diagnoses in the ICD - 9 book
• Submit insurance claims to get reimbursed

Professional Services Consultant

Confidential, Emeryville, CA

Responsibilities:

• Member of the Professional Services Organization to extend the functionality of base product
• Gather each customer s development and requirements goals
• Assess and propose solutions for resolving customer s questions and issues
• Design and implement solutions with Confidential products
• Work in a team environment and travel to customers locations for implementation
• Explain to customer s about the hardware requirements for implementations
• Configure operating systems, web servers, application servers, and browsers
• Maintain library of code in JAVA used by different customers
• Develop new standard business rules so that it can be reused
• Make sure all development follow group s coding standard

Software Engineer

Confidential, Fremont, CA

Responsibilities:

• Used Perl to create a working protocol of the search engine product
• Develop different servlets to connect to database
• Install and maintain application servers (Websphere and Weblogic)
• Ported code from Perl to Java for improved speed
• Set up different computer equipments (hard disk, memory, cpu, printers, switches, and routers)