Technical Architect Resume
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Newark, CA
SUMMARY:
- Ten (10+) years of experience in industry technologies including five (5+) years of Confidential enterprise content management (TeamSite) featuring Implementation, Development, Administration and Upgrade, (3+) years of search technology including IDOL, SOLR/Lucene, Google Search Appliance (GSA)
- Provided User/Technical and administered Unit/System/Integration testing.
- Developed Functional Specifications, Built Prototypes and Custom Demos.
- Worked closely with Business Users and End users from requirement gathering through successful rollout of the ECM solution.
PROFESSIONAL EXPERIENCE:
Technical Architect
Confidential, Newark, CA
Responsibilities:
- Implement a flow with Mulesoft ESB to connect from Salesforce to populate GSA
- Wrote feeds that pass the information from Salesforce into GSA
- Re - architect how the Salesforce Case Management is indexed
- Provide weekly search and serving reports from GSA
- Update synonyms as necessary based on the reports for Confidential website
- Update GSA to newer version as necessary
- Modify XSLT as necessary to output the desired search result output
- Configure GSA to use onboard connectors to crawl through database
- Configure different connectors to be used with GSA and Confidential products
- Configure GSA to use mirroring
- Created Collections to search only a certain subset of documents
- Implement TeamSite to be used for documentation and known issues for Confidential products
TeamSite Consultant
Confidential, San Jose, CA
Responsibilities:
- Clean Installation of OpenDeploy and TeamSite 7.2.1 on Windows 2008 Enterprise Server
- Resolve issues with installation with conflicting ports
- Install and Configure Metatagger to be used with TeamSite
- Write Metatagger preprocessor to automatically tag ingested files
- Convert WFT workflows to WFM workflows
- Document the steps needed to upgrade from a previous version of TeamSite to 7.2.1
- Document the Metatagger preprocessor and the steps needed to invoke the program
- Resolve issues with migrating content store from previous version to latest version
- Keep permission from the previous TeamSite to latest version
- Configure LiveSite Display Services to use .Net application
- Write program to move extended attributes from one TeamSite machine to another
- Write promotional workflow to move functional pieces of website to new environment
TeamSite Administrator
Confidential, San Jose, CA
Responsibilities:
- Write OpenDeploy script to migrate users from the previous version of OpenDeploy to latest
- Configure the database for use by both TeamSite and OpenDeploy
- Troubleshoot migration upgrades
- Ensure that the database has the correct password and permissions
- Troubleshoot the Sitepublisher when deploying to database
- Help developers with error encounters with development
TeamSite Administrator
Confidential, Torrance, CA
Responsibilities:
- Write Perl script to ensure that the Akamai Cache Clear are executed upon deployment completion
- Write Perl script to gather different types of Data Capture Records depending on criteria on command line
- Write Perl script to clear cache of Scion WebSite for development, staging, and production environment
- Write Perl script to re - index Solr Instances after deployment completion
- Write Perl script to automate generation files depending on state of files
- Create a standard procedure to deploy to target servers
- Manage content delivery to development, staging, and production environment using OpenDeploy
- Provide and modify workflows as needed by the business users
- Assist Information Architects during new site design
- Install patches, upgrade, and maintenance as required
- Maintain updated technical documentation and create new ones as needed
- Communication in an articulate and effective manner with all stakeholders
- Develop new templates as needed by business requirements
- Develop new workflows as needed by business requirements
- Develop custom scripts needed by business to automate process
- Regularly regenerate files using Confidential tools
- Add/remove users to keep in accordance with license agreement
- Make sure that the users have correct deployment rights to development server
- Make sure that the test server deployments are working correctly
- Deploy content and applications to customer facing website
- Ensure staging and production environments are in sync
Senior Consultant
Confidential, Milpitas, CA
Responsibilities:
- Develop and Implement Autonomy Confidential Products
- Integrated Likewise, Samba, and Active Directory to be used with TeamSite
- Write Java classes for URL External Task in TeamSite workflow to deploy and approve
- Write Java classes for selecting from Datasources
- Design the branch and workarea structures
- Write Perl programs to create automated Editions
- Customized workflow screen to search by custom field
- Update Java EmailTask class to work with group task
- Write Perl program to migrate content store version 6.1.0 to version 6.7.2
- Rewrote workflow to use one consolidated configuration file instead of multiple configuration files in each branch
- Consolidate OpenDeploy deployment configuration files to use variables instead of multiple deployment configuration files for each deployment
- Design and create datacapture templates to use for unified looking and feel of a website
- Fixed issues with Internet Information Services for previewing files
- Installed and configured TeamSite and OpenDeploy on development and production servers
- Combine the JSP, CSS, JavaScript output for run time server
- Use Web Services API to manipulate OpenDeploy deployments in TeamSite workflow
- Integrated MetaTagger with TeamSite for suggested metadata from vocabulary
- Write FormAPI(javascript) to validate entry in data capture templates
- Integrate TeamSite with different Application Servers (Websphere, Weblogic, Tomcat)
- Connect to different databases(Oracle,Sql Server, MySQL) to populate drop down menu
- Developed in - house SitePublisher components and templates
Technical Support Engineer
Confidential, Sunnyvale, CA
Responsibilities:
- Provide customer and technical support
- Migrated customer s content store from an end of life version into a supported version
- Supported TeamSite version 6.1, 6.5, and 6.7.2
- Supported OpenDeploy version 6.0.2, 6.1.1, and 6.2.0
- Configure customer s TeamSite environment to use LDAP for authentication
- Troubleshoot customer s presentation template to be able to run on the TeamSite server
- Resolve customer s workflow issues by correcting permissions, debugging Perl and Java code, and external tasks
- Provide support for templates that are not working by examining the source code
- Help customers program their CSSDK (java code)
- Educate customers about the different features about the products
- Document frequently ask questions into a Knowledge Base
- Assist customer with installation and uninstallation errors
- Work with customers on their routed deployment in OpenDeploy
- Help customers with remote upgrade for OpenDeploy
- Write deploy and run scripts for actions after deployment
- Develop CGI programs in Perl to be used during the TeamSite execution
- Develop custom java programs for external execution during workflow
- Develop custom links, tabs, and menu items with user interface customization guide
- Develop FormAPI (Javascript) to manipulate templates
- Write presentation templates (tpl files) to generate correct html output
- Supported customers from 100 users to over 1000 users on Solaris and Windows platform
Networking Support
Confidential, CA
Responsibilities:
- Help troubleshoot the networking infrastructure at the School of Medicine of Confidential
- Configure different switches (Extreme, Cisco, HP, Asante) before they are deployed in the closets of different buildings to allow internet access
- Register new computers, printers, and different devices before they are allowed to use the Confidential School of Medicine network
- Answer phones and help the people to resolve any networking issues that might arise
- Call people that submit trouble ticket in Remedy to resolve any issues
- Clean up the NetDB that manages the IP addresses of all the computers
- Technical Consultant/Medical Biller, Folsom Internal Medicine, Folsom, CA
- Build and deploy computers in the internal medicine practice, submit insurance claims
- Plan the networking infrastructure for the small office
- Build and network the computers together in the office
- Run Ethernet wires from the switch to the different computers
- Look up diagnoses in the ICD - 9 book
- Submit insurance claims to get reimbursed
Professional Services Consultant
Confidential, Emeryville, CA
Responsibilities:
- Member of the Professional Services Organization to extend the functionality of base product
- Gather each customer s development and requirements goals
- Assess and propose solutions for resolving customer s questions and issues
- Design and implement solutions with Confidential products
- Work in a team environment and travel to customers locations for implementation
- Explain to customer s about the hardware requirements for implementations
- Configure operating systems, web servers, application servers, and browsers
- Maintain library of code in JAVA used by different customers
- Develop new standard business rules so that it can be reused
- Make sure all development follow group s coding standard
Software Engineer
Confidential, Fremont, CA
Responsibilities:
- Used Perl to create a working protocol of the search engine product
- Develop different servlets to connect to database
- Install and maintain application servers (Websphere and Weblogic)
- Ported code from Perl to Java for improved speed
- Set up different computer equipments (hard disk, memory, cpu, printers, switches, and routers)