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Technical Architect Resume

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Newark, CA

SUMMARY:

  • Ten (10+) years of experience in industry technologies including five (5+) years of Confidential enterprise content management (TeamSite) featuring Implementation, Development, Administration and Upgrade, (3+) years of search technology including IDOL, SOLR/Lucene, Google Search Appliance (GSA)
  • Provided User/Technical and administered Unit/System/Integration testing.
  • Developed Functional Specifications, Built Prototypes and Custom Demos.
  • Worked closely with Business Users and End users from requirement gathering through successful rollout of the ECM solution.

PROFESSIONAL EXPERIENCE:

Technical Architect

Confidential, Newark, CA

Responsibilities:

  • Implement a flow with Mulesoft ESB to connect from Salesforce to populate GSA
  • Wrote feeds that pass the information from Salesforce into GSA
  • Re - architect how the Salesforce Case Management is indexed
  • Provide weekly search and serving reports from GSA
  • Update synonyms as necessary based on the reports for Confidential website
  • Update GSA to newer version as necessary
  • Modify XSLT as necessary to output the desired search result output
  • Configure GSA to use onboard connectors to crawl through database
  • Configure different connectors to be used with GSA and Confidential products
  • Configure GSA to use mirroring
  • Created Collections to search only a certain subset of documents
  • Implement TeamSite to be used for documentation and known issues for Confidential products

TeamSite Consultant

Confidential, San Jose, CA

Responsibilities:

  • Clean Installation of OpenDeploy and TeamSite 7.2.1 on Windows 2008 Enterprise Server
  • Resolve issues with installation with conflicting ports
  • Install and Configure Metatagger to be used with TeamSite
  • Write Metatagger preprocessor to automatically tag ingested files
  • Convert WFT workflows to WFM workflows
  • Document the steps needed to upgrade from a previous version of TeamSite to 7.2.1
  • Document the Metatagger preprocessor and the steps needed to invoke the program
  • Resolve issues with migrating content store from previous version to latest version
  • Keep permission from the previous TeamSite to latest version
  • Configure LiveSite Display Services to use .Net application
  • Write program to move extended attributes from one TeamSite machine to another
  • Write promotional workflow to move functional pieces of website to new environment

TeamSite Administrator

Confidential, San Jose, CA

Responsibilities:

  • Write OpenDeploy script to migrate users from the previous version of OpenDeploy to latest
  • Configure the database for use by both TeamSite and OpenDeploy
  • Troubleshoot migration upgrades
  • Ensure that the database has the correct password and permissions
  • Troubleshoot the Sitepublisher when deploying to database
  • Help developers with error encounters with development

TeamSite Administrator

Confidential, Torrance, CA

Responsibilities:

  • Write Perl script to ensure that the Akamai Cache Clear are executed upon deployment completion
  • Write Perl script to gather different types of Data Capture Records depending on criteria on command line
  • Write Perl script to clear cache of Scion WebSite for development, staging, and production environment
  • Write Perl script to re - index Solr Instances after deployment completion
  • Write Perl script to automate generation files depending on state of files
  • Create a standard procedure to deploy to target servers
  • Manage content delivery to development, staging, and production environment using OpenDeploy
  • Provide and modify workflows as needed by the business users
  • Assist Information Architects during new site design
  • Install patches, upgrade, and maintenance as required
  • Maintain updated technical documentation and create new ones as needed
  • Communication in an articulate and effective manner with all stakeholders
  • Develop new templates as needed by business requirements
  • Develop new workflows as needed by business requirements
  • Develop custom scripts needed by business to automate process
  • Regularly regenerate files using Confidential tools
  • Add/remove users to keep in accordance with license agreement
  • Make sure that the users have correct deployment rights to development server
  • Make sure that the test server deployments are working correctly
  • Deploy content and applications to customer facing website
  • Ensure staging and production environments are in sync

Senior Consultant

Confidential, Milpitas, CA

Responsibilities:

  • Develop and Implement Autonomy Confidential Products
  • Integrated Likewise, Samba, and Active Directory to be used with TeamSite
  • Write Java classes for URL External Task in TeamSite workflow to deploy and approve
  • Write Java classes for selecting from Datasources
  • Design the branch and workarea structures
  • Write Perl programs to create automated Editions
  • Customized workflow screen to search by custom field
  • Update Java EmailTask class to work with group task
  • Write Perl program to migrate content store version 6.1.0 to version 6.7.2
  • Rewrote workflow to use one consolidated configuration file instead of multiple configuration files in each branch
  • Consolidate OpenDeploy deployment configuration files to use variables instead of multiple deployment configuration files for each deployment
  • Design and create datacapture templates to use for unified looking and feel of a website
  • Fixed issues with Internet Information Services for previewing files
  • Installed and configured TeamSite and OpenDeploy on development and production servers
  • Combine the JSP, CSS, JavaScript output for run time server
  • Use Web Services API to manipulate OpenDeploy deployments in TeamSite workflow
  • Integrated MetaTagger with TeamSite for suggested metadata from vocabulary
  • Write FormAPI(javascript) to validate entry in data capture templates
  • Integrate TeamSite with different Application Servers (Websphere, Weblogic, Tomcat)
  • Connect to different databases(Oracle,Sql Server, MySQL) to populate drop down menu
  • Developed in - house SitePublisher components and templates

Technical Support Engineer

Confidential, Sunnyvale, CA

Responsibilities:

  • Provide customer and technical support
  • Migrated customer s content store from an end of life version into a supported version
  • Supported TeamSite version 6.1, 6.5, and 6.7.2
  • Supported OpenDeploy version 6.0.2, 6.1.1, and 6.2.0
  • Configure customer s TeamSite environment to use LDAP for authentication
  • Troubleshoot customer s presentation template to be able to run on the TeamSite server
  • Resolve customer s workflow issues by correcting permissions, debugging Perl and Java code, and external tasks
  • Provide support for templates that are not working by examining the source code
  • Help customers program their CSSDK (java code)
  • Educate customers about the different features about the products
  • Document frequently ask questions into a Knowledge Base
  • Assist customer with installation and uninstallation errors
  • Work with customers on their routed deployment in OpenDeploy
  • Help customers with remote upgrade for OpenDeploy
  • Write deploy and run scripts for actions after deployment
  • Develop CGI programs in Perl to be used during the TeamSite execution
  • Develop custom java programs for external execution during workflow
  • Develop custom links, tabs, and menu items with user interface customization guide
  • Develop FormAPI (Javascript) to manipulate templates
  • Write presentation templates (tpl files) to generate correct html output
  • Supported customers from 100 users to over 1000 users on Solaris and Windows platform

Networking Support

Confidential, CA

Responsibilities:

  • Help troubleshoot the networking infrastructure at the School of Medicine of Confidential
  • Configure different switches (Extreme, Cisco, HP, Asante) before they are deployed in the closets of different buildings to allow internet access
  • Register new computers, printers, and different devices before they are allowed to use the Confidential School of Medicine network
  • Answer phones and help the people to resolve any networking issues that might arise
  • Call people that submit trouble ticket in Remedy to resolve any issues
  • Clean up the NetDB that manages the IP addresses of all the computers
  • Technical Consultant/Medical Biller, Folsom Internal Medicine, Folsom, CA
  • Build and deploy computers in the internal medicine practice, submit insurance claims
  • Plan the networking infrastructure for the small office
  • Build and network the computers together in the office
  • Run Ethernet wires from the switch to the different computers
  • Look up diagnoses in the ICD - 9 book
  • Submit insurance claims to get reimbursed

Professional Services Consultant

Confidential, Emeryville, CA

Responsibilities:

  • Member of the Professional Services Organization to extend the functionality of base product
  • Gather each customer s development and requirements goals
  • Assess and propose solutions for resolving customer s questions and issues
  • Design and implement solutions with Confidential products
  • Work in a team environment and travel to customers locations for implementation
  • Explain to customer s about the hardware requirements for implementations
  • Configure operating systems, web servers, application servers, and browsers
  • Maintain library of code in JAVA used by different customers
  • Develop new standard business rules so that it can be reused
  • Make sure all development follow group s coding standard

Software Engineer

Confidential, Fremont, CA

Responsibilities:

  • Used Perl to create a working protocol of the search engine product
  • Develop different servlets to connect to database
  • Install and maintain application servers (Websphere and Weblogic)
  • Ported code from Perl to Java for improved speed
  • Set up different computer equipments (hard disk, memory, cpu, printers, switches, and routers)

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