Profile:

Certified Salesforce Consultant DEV 401 and Admin 201 certification with experience in managing architectural design, application security, configurations, customization, conversion and integration for enterprises .8 plus years of experience in the IT industry with 4 years of experience in Salesforce.com and 4 years of experience as Java Developer. Involved in all phases of Software Development Life Cycle SDLC , quality management systems and project life cycle processes.

Summary:

• Experience in SFDC Development in implementing Apex classes, Triggers, Visual Force, Force.com IDE, SOQL and SOSL.
• Acquainted and well versed with CRM processes like Sales, Marketing, Customer Service and Customer Support, Business Processes and recommended solutions to improve their processes using SFDC.
• Experience in working with Salesforce.com sandbox and production environments.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating the relationships/ junction objects like Master-Child, lookups, Entity Relationship data model, Pages, Classes, Workflows Workflow rules, triggers, Email alerts and Business Logic.
• Expertise in analyzing and documenting the workflows and functionality of existing systems.
• Experience in Salesforce Communities Implementation.
• Having good knowledge of all phases of SDLC with expertise in Requirement Gathering, Analysis, Designing, Development and Testing.
• Proficient in Data Migration from Traditional Applications to Sales Force using Data Loader Utility and Informatica on Demand.
• Apex classes, HTML, CSS and JavaScript.
• Experience in Salesforce for Outlook SFO product Outlook Connector.
• Written SOQL and SOSL queries in Apex.
• Controllers Triggers, Visual Force Pages, Custom Tabs, Custom Objects, Reports, Analytic Snapshots and Dashboards.
• Experience in SFDC Integration using Web Service and Apex Programming, Salesforce.com Service Cloud expertise.
• Self-motivated and capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Configured Analytic Snapshots to dump the data on regular basis for sales performance and lead generation statistics.
• Exploring App exchange applications and integrating them with Salesforce.
• Experience working with Salesforce.com sandbox and production environments.

Technical Skills:

Salesforce Technologies :

Apex Language, Apex Classes, Apex Triggers, Apex Scheduler, Apex Web Service, Visual force Pages, Visual force Component and Controllers, Sales force Communities, Chatter, Workflows and Approvals, Custom Objects, Custom Settings, Custom Labels and Tabs, Dashboards, Roles, Security, Field updates, reports

Force.com Tools:

Force.com Eclipse IDE, Apex Data Loader, Force.com Apex Explorer, Force.com Migration Tool, Force.com Excel Connector.

Languages :

Apex, Visual force, C, Java

Professional Experience:

Confidential

Sr.Salesforce.com Consultant

Responsibilities:

• Developed triggers for complex workflow rules. Bulkified trigger code to adhere to governor limits.
• Developed test classes and validate functionality using asserts. Maintained code coverage over 90 with every release to production.
• Used Data loader to make bulk upload of client data.
• Involved in the Data Transformation and Data Cleansing activities while transferring the data from the external system.

Environment: Salesforce.com Unlimited edition, Eclipse IDE, Apex Data Loader, Apex Explorer, Apex, Visual-force, SOQL, HTML, XML, AJAX,Salesforce1,Chatter,Salesforce Communities

Confidential

Sr.Salesforce.com Consultant

Responsibilities:

• Managed the release of all enhancements to production environment.
• Extensively worked on building complex Visual force pages using standard, custom and extension controllers to suit the needs of the application.
• Involved in designing the architecture of integrating various external systems to Salesforce.com.
• Configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, Sharing Rules, Queues, Generating security tokens, validation Rule.
• Worked on various salesforce.com standard objects like Accounts, Opportunity, Products Opportunity Line Items, Contacts, Leads, Campaigns, Activities, Reports and Dashboards.
• Built the member Community on the Salesforce Customer Communities.
• Designed, developed, tested and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Created Formula Fields, Validation Rules, Workflow Business rules and Approvals processes for the flexibility and functionality of force platform application.
• Proficient in writing SOQL and SOSL queries within Custom Controllers and Triggers.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software
• Performed the roles of Salesforce.com / Developer and Administrator in the organization.

Environment: Salesforce.com Unlimited edition, Eclipse IDE, Apex Data Loader, Apex Explorer, Apex, Visual-force, SOQL, HTML, XML, AJAX,Salesforce1,Chatter,Salesforce Communities

Confidential

Sr.Salesforce.com Consultant

Responsibilities:

• Worked on Force.com Sites for recruiting application and Feedback form.
• Worked on Web 2 Case to build a business solution.
• Developed dupe contact search functionality in salesforce.com.
• Administered, configured, and maintained Salesforce.com application user profiles, roles, assigning permission, generating security tokens, validation Rule, upgrade installation.
• Designed, developed and deployed the Custom objects, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed, test and deployed custom Salesforce applications software using Apex Classes, Controller Classes, Batch APEX, Schedule Class and APEX Triggers for various functional needs in the application.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from third party.
• Worked on Data loader to extract data from salesforce.com and its related activities.
• Proficient in using Eclipse based Salesforce.com IDE to develop and deploy force.com software.
• Used SOQL SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Experience in implementing chatter desktop and messenger .

Environment: Salesforce.com Unlimited edition, Apex, Visual force, SOQL, SOSL, Web Services API, HTML, XML, Java Script,force.com sites, Console

Confidential

Salesforce.com Consultant

Responsibilities:

• Worked closely with project manager to define the scope, timeline, effort and resources necessary to complete business requirements and process work on project initiative
• Designed, developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Involved in designing the architecture of integrating various external systems to Salesforce.com.
• Integrated using Web Services SOAP technology for extracting the data from external systems to display in the pages of salesforce.com.
• Worked with Apex Data loader for loading the Leads, Opportunities and their related activities into salesforce.com.
• Developed data migration scripts and also implementing data cleansing tools.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages to suit to the needs of the application.
• Designed and developed account development plan application for EMEA SalesForce.com Business users.
• Successfully moved the Sessions and Batches from the development to production environment.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.

Environment: Salesforce.com Enterprise edition, Apex, Visual force, SOQL, SOSL, Web Services API, HTML, XML, Java Script, Cast Iron.

Confidential

Java Support /Programmer Analyst

Responsibilities:

• Liaised between Client and Development teams analyzing user requests, determining technical feasibility, working with users in developing Change management process for converting business requirements to technical specifications.
• Reduced the number of incidents raised per month by 10 by fixing critical bugs in Java code, PL/SQL blocks and proactively suggesting new enhancements in DMT for incidents which are repetitive.
• Authored Business Requirement Documents BRD and Functional Requirement Documents FRD to capture the business needs of Adidas users in order to execute new functionalities in DMT application.
• Facilitated User Acceptance Testing UAT with business users during the Development release ensured all the business requirements are tested by implementing traceability matrix.
• Involved in JAD sessions periodically with various stakeholders during different phases of the Software Development Life Cycle SDLC to discuss open issues and resolve them.
• Stream lined and documented the production support processes in DMT, which reduced the transition time for new hires by 40 , thus increasing productive time for the team.
• Created SQL queries for data manipulation using JDBC.
• Responsible for maintenance and administration of pre-production code environments.
• Interacts daily with project managers, business analysts, database developers and other web developers.
• Worked with client and other engineers to test applications functional, performance and load according to specification.
• Developed front-end using HTML and performed validations using Java Script.

Environment: Java, J2EE, Struts, JS, SQL, JSP, DB2, Apache web Server, Net Beans IDE.

Confidential

Java Developer

Responsibilities:

• As a member of team involved in designing and developing a framework.
• Involved in development of mockup screens and web portals.
• Used Java, Web Logic 5.1, 6.1 and 7.1, EJB 2.0, Java Mail, Struts, Servlet, JSP, JMS, XML, HTML, JDBC, SQL, Oracle 8i and JavaScript.
• Installed and configured WSAD as a development environment.
• JSP Pages are written using Custom Tag Library which creates standard tag used in the application.
• Used easy soft driver to connect to a flat file and to retrieve data.
• Used XML in some modules using DOM to send the data to and from the server/database
• Worked with team members to setup development environment using CVS, PVCS, web logic 5.1, 6.1 and 7.1 and Oracle8i
• Used CVS for version control of the product.
• Used JSP's to create the front-end screens for the module.
• Used Struts frame work to develop the web Tier.
• Involved in writing Business Objects, Service API's, Data maps, Entity classes to the corresponding existing business classes.
• Used Junit to do unit testing of different modules.
• Involved in validating and reviewing team members modules.
• Involved in data integration for the new tracking system and other production subsystems using TIBCO 3.5.
• Involved in integration testing of modules in various testing environments.

Environment: Java 1.4 SDK, java Script, JSP 2.0, AJAX, XML, JSTL, JNDI, EJB 2.0, UML, Web sphere, Struts, CSS, Apache Ant 1.6.2, Eclipse, Log4J, hibernate.