SUMMARY:

• Experienced full stack professional with 25+ years of development practice in financial and telecommunication industries

TECHNICAL SKILLS:

Languages: Java - PL/SQL - Scheme/Lisp - Javascript

UNIX/Linux CLI: bash/ksh - SED - AWK - perl - Python

CI: Jenkins, Groovy - Sonatype Nexus - SOAP, REST, HTML, CSSTools: JMeter - JMX - jolokia collectd telegraf influxdb Grafana

Databases: Oracle (PL/SQL, sqlplus) SQL Server (T-SQL)

Frameworks: Spring Boot Microservices API Node.js Angular

Productivity: Jira Confluence Git/Stash/BitBucket - Gerrit MsOffice

Environment: s: Linux Red Hat Vagrant WAS, Apache/mod jk, Tomcat

Other: ssh scp rsync curl

PROFESSIONAL EXPERIENCE:

Lead Developer

Confidential

Responsibilities:

• Provided hands-on/technical guidance and leadership within in a team of developers.
• Executed deployments in production, deployment and upgrade of dev, test and SIT environments
• Updated and optimized Jira workflows, produced reports and dynamic views using JQL
• Interfaced FX with CRM, updated Microservices API/Rest interfaces.
• Used Firebug, Postman, Chrome/Firefox Developer Tools and to test and debug CRM
• Created microservices using Perl, Python and shell.
• Rebuild SQL Server databases on development/test environments, performed maintenance tasks, upgraded databases.
• Implemented and updated Node.js microservices, integrating deployment notifications to various platforms (email, chat).
• Created new Jenkins jobs, improved existing ones, automated team notifications using Groovy, Bash/Ksh, Git.
• Responsible for designing, configuring, and implementing integrated software solutions using the vendor's model-driven engineering framework.
• Designed, developed, tested and debugged solutions predominantly in Java, PL/SQL, Scheme and UNIX/Linux shell.
• Designed and implemented database upgrade and file synchronization processes, part of CRM upgrade project.
• Automated CRM deployment processes on development and production systems.
• Actively managed, improved, and monitored development and production infrastructure.

Solution architect

Confidential

Responsibilities:

• Ericsson Product Development
• Part of the back-end team, participated in JAD session, designed and implemented new EOC 1 modules.
• Built, maintainained and deployed applications test, and SIT environments.
• Implemented Agile collaboration software using Meteor/MongoDB
• Deployed Ericsson software on AWS and private clouds..
• Designed and implemented order negotiation microservices (order care component), designed API.
• Implemented Jenkins pipeline jobs using Groovy, Bash/Ksh, Git.
• Used Firebug, Postman, Chrome/Firefox Developer Tools and to test and debug CRM environments, analyzed and proposed product design changes.
• Code reviewed feature and bug implementations and provided feedback to team.
• Charter(Time Warner Cable)
• Solution Architect / Lead developer in a global 2 Agile team; supporting and configuring the TWC's SOM 3 systems.
• Backend: created and upgraded systems interfaces, updated business logic, persisted information.
• Frontend: designed new UI components for EOC 4
• Provided product support, manged production problems escalation and management.
• Managed version control repositories: migrated SVN repos to GIT, provided Git, produced documentation and video tutorials.
• Designed and implemented database archival processes, using Oracle PL/SQL.
• Tech Components: EOC 5 | JavaScript | Oracle | Angular | SoapUI | Perl | Makefile Gradle | GitGithubGerrit | RESTSOAPXML | PL/SQL | bash/ksh | Jira | Confluence | Jenkins | Jboss | WeblogicJMS | MongoDB/No WebsphereMQ

Senior Consultant

Confidential

Responsibilities:

• Migrated legacy system to Nexj CRM.
• Managed IBM Performance Lab environment, scripted and executed end-to-end performance tests, provided performance logs, documented performance results, recommended database and application changes (Websphere, DB2 ).
• Provided support for production deployment and upgrades.
• Documented change requests and provided work estimates.
• Converted business requirements into high and low-level design documents.
• Designed reusable components and libraries for parallel ETL processing.
• Tuned existing databases, refactored existing code to improve load performance.
• Automated CRM attachments conversion and load processes.

Senior Software Developer

Confidential

Responsibilities:

• Developed OrderCare solutions for Confidential clients .
• Installed and maintained test environments .
• Performed migration and deployment tasks, build deployment WARs from SVN repo.
• Developed proof-of-concept front-end applications using Confidential Order Care.
• Configured, build and deployed applications to test environments
• Technology: OrderCare | Order Management | SOA | XML | SOAP | Oracle | Weblogic | Oracle | Unix | Shell | RedHat Linux | Weblogic | Oracle | SoapUI server
• Projects:: Confidential | Vidéotron | Belgacom

Technical Systems Analyst—Solution Architect

Confidential

Responsibilities:

• Integrated Siebel CRM with Cognos BI and eWholesaler(Blackberry application)
• Designed, implemented and tested nightly ETL processes for BI system (Cognos, Oracle PL/SQL, Perl, VB)
• Gathered requiremens, designed and implemented Performance Fee Calculator.
• Worked closely with accounting department in defining the business requirements.
• Validated performance fee calculation for more than 80 funds, against their prospectus.
• The system integrated with existing databases and data feeds, automated performance fee calculation, replaced an outdated manual process and eliminated human errors
• Technology: MsSql Server, C#, UML, Power Designer, m4, MS Access(front end)
• Created CSR fn:-7-csr:Customer Service Representative dashboard/banner, .
• Locked at the top of the screen, provided CSR fn:-7-csr with customer information.
• Allowed CSR fn:-7-csr to switch between applications without loosing focus on customer's requirements.
• Provided shortcuts to most-used Siebel functions.
• Designed and implemented new backup solutions for accounting department (cron jobs/shell).
• Supported, maintained and upgraded Charles River data feeds. The upgrade eliminated timing errors between the systems and minimized human intervention (Charles River, Oracle, VB Script,Ms SSIS, Perl).
• Built in 10 hours a bi-lingual bulk-mail system with mail customization capabilities (name, address.., language).
• Implemented version control system, adopted in 80 in-house projects.

Software Developer

Bank of Montréal

Responsibilities:

• Integrated Siebel with existing production systems
• Analyzed and optimized Siebel's Oracle performance
• Designed and implemented Siebel reporting system
• Developed ETL applications for Siebel,
• Designed, coded and tested and optimized Siebel Reports.
• Upgraded Siebel Clients and provided Siebel upgrade support.
• Analyzed and solved production tickets
• Created and deployed PC/workstation images
• Managed Version Control System
• Technical Skills: Siebel SQL - PL/SQL | Oracle | Siebel | C C++ ATL STL WTL COM | Perl | SMTP | Unix | bash/ksh PVCS | Kix | MQ series | CICS | Actuate Reporting

Consultant

Confidential

Responsibilities:

• Managed, installed and configured Altitude Call Centers
• Integrated with the new or existing customer environment.
• Provided suport for Oracle, Informix and SQL Server databases.
• Integrated call center with PBX switches ( Nortel Meridian, Lucent)
• Installed and configured telephony servers and systems (Genesys CallPath Server, TSAPI) ;
• Configured ACDs, Queues, Routing Scripts, stations and agents.
• Installed and configured IVR, created scripts (Dialogic, EasyIVR);
• Tuned existing Call Center and IVR solution, for inbound, outbound and outbound predictive campaigns, provided complete call center solution support including: PBX switch, LAN networking(TCP/IP), operating systems (Windows, UNIX/AIX), databases (SQL Server, Oracle, Informix).
• Designed, created, coded and customized campaign applications, developed campaign workflows and logic rules, designed and implemented user forms.
• Designed, developed and integrated custom ETL solutions tailored to client's requirements.
• Designed and developed Custom reporting tools and applications (PL/SQL, Crystal Reports, Access, Excel, Visual Basic/VBA).

Site Manager/Team Lead

Confidential

Responsibilities:

• Oversees site operations on a day-to-day basis, ensured the project completion, safely, on time and within budget.
• Supervised team in completing installation tasks,
• Maintained site budged, prepared weekly reports.
• Supported client in integrating the equipment in telephone network, helped in preparing call rates.
• Coordinated user acceptance tests and delivered sites to the customer.