Privileged Access Management | CyberArk Engineer Resume - Hire IT People

SUMMARY:

PROFESSIONAL EXPERIENCE:

Privileged Access Management | CyberArk Engineer

Confidential

Responsibilities:

Brought in as a lead engineer to help overcome roadblocks in the beginning stages of their Privileged Access Management maturity project with the CyberArk application. Responsible for implementation to pilot groups, process design and improvement, documentation creation, and roll out to the entire organization. Additionally responsible for designing and implementing the application support model, support team members, and creating support documentation.
CyberArk PAS v9.9 thru v9.10 EPV (HA)/PSM/CPM/PVWA/PSMP/DR
Windows Server 2012 R2
Radius Authentication
Splunk
AWS
Azure
Active Directory (LDAP) Integration

Privileged Access Management | CyberArk Engineer

Confidential

Responsibilities:)

This is CyberArk’s largest implementation. Helped their Privileged Access Engineering team with multiple projects: including leading a project to design and implement a local vault regulatory requirement solution for their team in Chile, recovering thousands of deleted accounts, improving documentation, migrating hundreds of thousands of accounts from an old v7.2 environment to multiple new v9.7 environments, and many other smaller projects.
CyberArk PAS v7.2 thru v9.7 EPV (HA)/PSM/CPM/PVWA/DR
Windows Server 2008 and 2012 R2
Radius Authentication
Splunk
Active Directory (LDAP) Integration

Privileged Access Management | CyberArk Engineer

Confidential

Responsibilities:

NERC-CIP regulated public utilities company. Lead engineer role responsible for implementing and migrating over to a set of new NERC-CIP compliant CyberArk environments. Additionally responsible for upgrading their existing CyberArk environments and providing administrative support.
CyberArk PAS v8.6 thru v9.7 EPV (HA)/PSM/CPM/PVWA/DR
Windows Server 2008 and 2012
Radius Authentication
Active Directory (LDAP) Integration

Privileged Access Management | CyberArk Engineer

Confidential

Responsibilities:

Brief engagement where I provided 100% remote “over-the-shoulder” guidance for a customer to self-implement (using in-house resources) an expansion to their existing CyberArk environment.
CyberArk PAS v9.6 EPV/PSM/CPM/PVWA
Windows Server 2008 and 2012
Windows IIS

Privileged Access Management | CyberArk Engineer

Confidential

Responsibilities:

Responsible for design, implementations, upgrades, and daily administrator support to their privileged access management solution.
CyberArk PAS v9.3 thru v9.6 EPV (HA)/PSM/CPM/PVWA/DR/PSMP
Amazon Web Services (AWS) Platform
Oracle database integration
Windows Server 2008 and 2012

Privileged Access Management | CyberArk Engineer

Confidential

Responsibilities:

Solutions Analyst

Confidential

Responsibilities:

Progressed into an analyst role for Confidential 's online support channel. Focused on optimizing process efficiency and technicians in quickly evolving best practices. The role included working and improving support ticketing processes, legal and technical documentation requirements, quality assurance control, employee satisfaction improvement, and working through the challenges that come with rapid growth. We grew the success and expansion of the new support channel from an initial team of 120 to over 1200.

Business Support Specialist

Confidential

Responsibilities:

Specialist on Confidential 's new 100% remote taskforce focused on supporting small businesses/enterprises. I provided a wide range of support services for a diverse set of clients, including security assessments and solutions, end-user support, networking design and implementation, server administration, third-party application support, and other specialized support when needed. During this time I also took advantage of the role's 100% remote requirement to work and live around the world.

Technician

Confidential

Responsibilities:

Technician at a Confidential location. Managed a brick and mortar service center supporting virtually all types of consumer technology, including hardware repairs, Windows and OS X support, personal cyber security consulting, malware removal and repair, network troubleshooting and implementation, Multiple employee of the month s. Advanced through Confidential ’s leadership s.