Application Support Engineer Resume San Diego, CA - Hire IT People

TECHNICAL SKILLS:

Operating Systems: Windows, Linux, MacOS

Programming Languages: Java, JavaScript, HTML, XML, PHP, Python, Ruby, C++, C

Databases: Oracle, MySQL, SQL Server, Postgres, db4o

WORK EXPERIENCE:

Confidential, San Diego, CA

Application Support Engineer

Responsibilities:

Cloud operations activities including new deployments/releases, maintenance, live monitoring and issue troubleshooting (Linux/Windows servers, SQL Server databases, Java web applications, Splunk, AppDynamics, Bamboo)

Confidential, San Diego, CA

Site Reliability Engineer

Responsibilities:

Live monitoring and troubleshooting of the infrastructure that supports the customer Cloud IT Management platform, including: Linux servers, Java application servers, MySQL database servers, Networking devices (Routers, firewalls,)

Confidential, San Diego, CA

Technical Support Analyst

Responsibilities:

Live troubleshooting and maintenance of the Web Security Gateway product - Java-based web GUI, Postgres policy database, SQL Server logging database, Windows servers, Linux VMs, SSL, proxies, firewalls, routers, Active Directory.

Confidential

Project Lead

Responsibilities:

Software design, development and maintenance (SAP ABAP programming language and SAP CRM module implemented with Java, Oracle PL/SQL, HTML, XML).

Confidential

SAP ABAP Analyst

Responsibilities:

Software design, development and maintenance (SAP ABAP programming language and SAP CRM module implemented with Java, Oracle PL/SQL, HTML, XML).

Confidential

Customer Support Engineer

Responsibilities:

Confidential

Customer Support Engineer

Responsibilities:

Cisco routers, PIX/ASA firewalls, CSA, IPS technical support and troubleshooting.