Programmer Analyst II - EDI Support Resume - Hire IT People

SUMMARY:

10+ years’ experience in E - Commerce and Systems Integration
Superior Analytical Ability and Organizational skills, Excellent Customer Service skills
Experience developing and supporting EDI Systems and documenting EDI and Business Processes

TECHNICAL SKILLS:

Systems: UNIX, Windows 9X/2000/Vista/Windows 7, LARA, SAP

Databases: Oracle 10g with SQL Plus, Relational Databases

Languages: Unix (bash script), SQL, HTML, CSS, XPath, XML & XSLT, FTP, Processing

EDI Software: Sterling Integrator 5.2.4, Axway Datamapper (AMtrix), Axway Integrator, Gentran Application Integrator, Gentran Sever 3.01, Gentran Director, Gentran for Unix(GIS)

Communications Software: NuBridges/Isoft AS2, LexiCom AS2 Software, Telnet, Putty

Other: MS Office, Ultra Edit, Toad, IPSwitch FTP

PROFESSIONAL EXPERIENCE:

Confidential

Programmer Analyst II - EDI Support

Responsibilities:

Goals for the whole company are reached when the business goals for the automation of important business processes and transactions are achieved.
On-boarding of new trading partners means less work for the business and increased speed of processing for orders, invoices and forecasting documents along with other required transactions

Confidential

Systems Technical Analyst

Responsibilities:

Multiple detailed, accurate, and easy to read documents describing and illustrating program and application processing, systems configurations, and complex data flows from beginning to end were created using Microsoft VISIO, EXCEL and WORD. Thus fulfilling a need for easy access to information that didn’t previously exist for management.
Improved management and support of the document imaging, archiving, and retrieval system. Quicker turnaround time for the addition of new users and the removal of users as needed. Ernest troubleshooting of optical drive devices as well as, data transfer, user access and retrieval issues.
Special documents showing process flows, and systems configurations not known of or easily understood, now exist for management and other internal staff members as needed.

Confidential - Norfolk, VA

EDI Specialist

Responsibilities:

Earned Multiple “Spot s” for client services excellence, consistently meeting critical deadlines for deliverables to the production environment, and EDI team members in applications and systems
Developed business solutions Using SQL, HTML, Perl Script and DOS Batch programs to automate, improve and eliminate time consuming and repetitive work processes
By designing clear test strategies, reliable results were achieved, leading to timely and successful releases of applications to our systems and EDI production environment.

Confidential - Columbus, OH

Associate Mapping Specialist

Responsibilities:

Became the key support specialist for Gentran Integrator, and Gentran Sever NT supporting International as well as domestic customers on Sterling’s products
Received multiple service s for support quality and efficient case management, leading to a minimal case backlog, and high a level of customer satisfaction

Confidential - Columbus, OH

Software Support Specialist-Level 1.5

Responsibilities:

By quickly resolving software issues and significantly reducing an existing case backlog, improved customer opinions regarding Sterling software, and an improved company image was achieved.
Directly contributed to the online knowledge base system used in the initial design of the “Support On Demand” web based troubleshooting tool for customers

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Programmer Analyst Ii - Edi Support Resume

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