SUMMARY:

• A technology overseer and leader, software Engineering Postgraduate with proven interpersonal dexterity, entrepreneurship developed through academic and commercial awareness - particularly within client focused operations. As a team player with strong communication, time-management proficiency with the ability to improve own knowledge, I am looking for a role where I can add value, enhance my skills, continually learning with an eye on the tech coming over the horizon, whilst taking on more responsibility to enhance the business processes, deliver within scheduled milestones and exceed set targets. An excellent problem solver, quick thinker with profound analytical skills and a strong capacity to work well under pressure.
• Exponent of modern practices around Cloud, mobile, TDD/BDD, IoT and AI. Kanban, CICD, IAAC, DevOps and Agile methodology are my key mantra. I am enthusiastic about modern methods for automated infrastructure management and platform delivery, with a pragmatic style and great analytical skills that help identify and solve problems before customers do. Keen sense of Improved Resilience, capacity, performance, repeatability, security, scalability, alerting and a pro-active approach to monitoring of the platform. and spotting solutions that work against those that don’t.

TECHNICAL SKILLS:

Database: NoSQL/SQL 2016/MongoDB/Big data: Hbase, Hive, Pig, Mapreduce, flume, Zookeeper, Kafka, Strom., MariaDb, MongoDb, PostgreSQL, Oracle SQL, Sql Server, MySQL; IDATA, CORBA, POLYHEDRA, SQLite, PL/SQL

Scripting: Perl/Python/Powershell/Groovy/Ruby

Graphics: Photoshop, Quark, Director; final cut pro| Biostatistics: SPSS, ELISA, GLP/ GCP envi

Cloud Technologies: (Azure, Google compute) Vsphere, Openstack, SaaS, PaaS, IaaS, DaaS, Oracle Cloud, Amzon Cloud EC2), S3, Route 53, VPC

OS: Windows 2012/2016 | Unix/Linux: Centos 7, RHEL, Ubuntu, Linux (RedHat, CentOS, Debian), Mac.

Containers: Docker/ kubernetes/ Microservices/ Vagrant

SCM: Github Ent, Perforce, Subversion, Starteam, CVS

IAAC/CM: Chef, Salt, Puppet/hiera, Ansible, Fabric, CFEngine, Cobbler

In memory Cache: Ehcache with Terracotta, Hazelcast, Coherence, Redis, MC (custom), Couchbase, Memcache/Elasticache

CICD/Orchestration: TFS, Jenkins, Teamcity, DeployIT, Cruisecontrol.net, Octopus, Rundeck, Anthillpro, Maven, Mcollective, EOS (custom developed)IDE: Visual Studio, Eclipse, Intellij, WSAD, TOAD | Code analysis: Sonarqube, /MISRA-C

Productivity Tools: Rational XDE, Erwin, Rational Rose, Microsoft Visio, RAD, SSIS, OpenGrok

BI Tools: Qlikview11, Jasper reports, PowerBI, Tableau

Virtualisation/Containers: Docker, Vagrant, Nomad, VMware, Kubernetes, ESX, SCVMM

Patching/Compliance: Foreman, Spacewalk, SCCM

Functional Test frameworks: JUnit, Mockito, Jmeter, Cucumber JVM, Web driver, labrun manager

Performance Analysis/Modelling/Profile: Google pagespeed, J-meter, LoadRunner, Selenium, The Grinder, Eggplant, ME, JMemProf

Monitoring & deep dive: Zipkin, Catchpoint, Zabbix, Icinga, Hubble, Graphite, Graphene, ElasticSearch, Kibana, Grafana, Sensu, Nagios | Logging: Splunk, logstash

Application Servers: Apache webserver, IIS 7, Tomcat 7, Websphere 7, Weblogic 10.1, JBoss and Websphere portal server, Nginx+, Jboss, Varnish, Proftpd, Veritas, SAP, Lighttpd

Web Tech: HTML, AJAX, JavaScript, Jquery, Json, Angular js, Xml, Xslt, XPath, JAXB, JAX-WS, JAX-RS, SOAP, REST, WSDL, Java SE/EE, RMI, EJB, SOAP, EJB, Swing, AWT, JSF

Java Frameworks: Apache Wicket, Struts, Spring MVC, EJB 3.1, Hibernate 4.0, Spring 3.1, J2EE, Servlets, JSP, JDBC, JTA, JPA, Java Swing, JMS

Oracle Fusion: Java SE, Java EE, RMI, EJB, SOAP, EJB, Swing, AWT, JDBC, Servlets, JSF, JMS, Web services, SOAP, Spring, Hibernate

Networking/Load balancer: Netscaler, ELB, TCP/IP (IPv4), SSL, SMS, SMTP, FTP, bgb, ACE, BigIP, TCP/IP, UDP, HTTP, DFE/AFE, VLAN, OpenNMS, Munin

CRM: PeopleSoft, Amdocs | CASE tools: Select SSADM, SEERS, SIMULINK Artisan UMLMessage oriented Middleware: Active MQ, Hornet Q, Kafka

ALM/Defect Management: JIRA, Silktest, Mingle, HP Quality Centre, mingle, Trello, service-now, remedy

PROFESSIONAL EXPERIENCE:

Global Technology Director

Confidential, Bellevue,WA

Responsibilities:

• Fill a senior leadership role within both the global Engineering team and the management team of assigned business units. Financial management of org/programme budget and resources (1.5m+) for 3 teams (CX, middleware and DevOps) to serve the purposes of travel, annual compensation,, vendor agreements including business case development. Line management & conducting 1-2-1s with my global team of managers, direct reports, skip level personnel and contractors present in 6 countries, multiple time zones, 4 continents for follow the sun work flow
• Managers, Application Engineering, Release engineers, Build engineers, Test engineers (Performance/Functional), Mobile and Web developers (Frontend & Backend). Travel to US headquarters twice a year for management forum with over 600 leaders across the org worldwide - a week long meeting with senior leadership and SVP/CTO for strategic planning, management, review, forecasting and budgeting for the technology arm of the business. Report on portfolio’s progress against plan and budget through the year with showback and/or chargeback models. Prepare and present strategic org goals for my teams, 120 plans for all individual teams. Set the vision, strategy and roadmap for continuously improving processes and tools. Define and implement engineering processes and guidelines as well as create a roadmap for adoption. Deliver executive-level, high impact presentations with metrics and develop action plans based on these metrics. Build roadmaps and enabled teams to support the adoption of DevOps, OpEx processes and tools which improve the overall SDLC. Ongoing Mentoring and Tech Leads to become local managers and Principals (coaching for coaches) across remote regions. Responsible for co-ordination of 8Cs for my org - caching, compliance, CICD, Cloud, Code/automation, config management/chef, containers/docker, CLI and continuous compliance/security. I act as product owner for chef, AWS tools development (Rambo). Oversee project plans (on Trello/Jira), resource-costs estimates.
• Monitor project status to ensure appropriate resource levels and competencies across org. Juggling conflicting demands on time/resources whilst working closely with clients and vendors to meet needs. Promoting CLI initiatives across EI with programs such as annual security, AWS (cloudguru), Linux redhat and other onsite around tools such as Load balancing(Netscaler), network (riverbed), firewall (Palo alto), IAAC (chef) and more. Take responsibility for buy vs build, vendor selection and relationship, managing SLAs. For Software license management (open source, commercial), coordinate monthly syncs to review usage, needs, new features, roadmap, for key tools such as Intellij, Trello Ent, Chef ($1m), Github Ent ($250k), deployIT, TFS, Couchbase ($3m), Palo Alto & others. Weekly presentation to executive leadership panel of VPs and senior directors on items for production stability. Encourage production stability, livesite COE, incident tracking and application development working together in the service lifecycle from design through the development process to production support as recommended by thought leaders. Ensure appropriate controls are in place to safeguard production environment, in line with internal and external audit requirements.
• Present blockers, progress and milestone targets to senior leadership and CTO in weekly boulders. Conduct global annual appraisal and mid year performance reviews for personnel (using workday) as well as compensations, promotion, market adjustment (reviewWeb). Also run business briefings, goals planning, retro and team morale. Develop team leaders/members, implement OKRs. Confirm, recruit, retain people for the organisation - align with business needs over time. Also drive motivation, values - advocate tech brand to uphold org culture. Worked through company mergers and acquisitions across 3 new companies (Wotif, Orbitz, Homeaway, Travelocity), 5 different OUs to integrate the DevOps work culture whilst cross and covering across all platforms, increasing our web sites to over 500. Supporting over 250 different applications from lab to prod and AWS Responsible for people and process across the engineering function (24+), as part of the wider cross-functional product team (including design, UX, Dev, Data Science, DevOps (perf, DA, security, AppEng, release management, CloudEng, test, SRE/ops, traffic engineering, release eng, tools eng). Manage relationship with other teams, including: Product, marketing, retail. Provide advice to senior leadership on quality engineering advancements, and make strategic development recommendation Deliver large scale programmes from inception through to transition - in-house enterprise level caching solutions, encryption/decryption/storage of critical data and other applications.
• Direct technical delivery experience across multiple streams in SDLC: analysis, design, build, integration, test, infrastructure / deployment / DevOps. Negate risks within distributed projects. Successfully Implemented methodologies like Agile, XP, TDD, BDD, Pair programming, RUP and Scrum into Dev work streams.
• Good Experience collaborating with clients/businesses/teams across different locations, understanding their requirements and implementing solutions by liaising with Planning, Project and Programme Managers to define and validate detailed requirements. Work with HR to own talent management plan for Engineering, including talent acquisition, review, career planning/development, events (techtalks) and retention. Manage time off with whosOff/replicon and timesheets (clarity).
• Manage FTE and Contractor hiring/onboarding process (code tests, interviews) with HAT, peoplefluent, eboard and fieldglass. Building the team and enabling successful operations. Work with my Engineering Managers to recruit the best engineers for all my teams. Oversee the recruitment and development of staff in line with corporate guidelines. Develop and execute a plan that ensures that the right people are in the right roles at the right time, and that employees are highly engaged and satisfied. Responsible for the central management of any incidents, ensuring incidents they are resolved efficiently and then working across technology to establish the root cause and provide strategic input to ensure any underlying issues are fully remediated. Align tech objectives with business objectives to support growth, manage P&L utilise strong business acumen and technical expertise to build business cases with clear
• ROI/TCO. Drive org changes, build capabilities and maintain currency on new technologies and platforms to optimise operational efficiencies, whilst providing strategic proposals on what emerging technologies should be introduced or assimilated to allow Expedia to exploit technology advances in order to drive revenue, reduce cost and reduce risk.

Principal Engineer SDET

Confidential, Bellevue, Seattle

Responsibilities:

• Developed, tested and supported 5 OUs, 15 apps for transport(Cars, BFS, Flight, train), Lodging(LPAS-pricing, LBOS-booking), FrontEnd(ExpWeb, UserE2E, SEO, Insurance, Cruise and Middleware (Crypto, EWS, EXCOM). Define and document (Confluence) systems architectural roadmaps for critical applications, DevOps tools and processes including AWS cloud migration, microservices, mobile development and social media. Architectural evaluations process involved requirements gathering and POCs for technology within the platform space such as caching layers, application servers, data repositories and more.
• Experience in creating application architecture using different design patterns. Created physical and logical Data models. Provide an expert knowledge of cloud based infrastructure solutions to be used across a multi- branded Digital environment for use by internal team and external suppliers. Identified, planned, co-ordinated and conducted design and development activities for the evolution of AWS cloud based infrastructure from a predominantly custom developed solution (Primer akin to codestar/codedeploy) to a more packaged based service solution which ensures that customer experience, technical, financial and quality targets are met. Multiple Website improvements, application development, tools/infrastructure (10k servers) automation and self-service provisions. Developed web (meteorJS/nodeJS) and mobile apps (android/iOS) for feedback forum, extended one team app. Developed in-house caching platform for use across the business - (lodging, Frontend) also setup redis on AWS. Implemented Rundeck, Jenkins, Travis, Ansible and Chef to create a release automation pipeline from dev through to live. Extensive experience developing commercial web applications using AngularJS,NodeJS and file based
• NOSQL databases (MongoDB). Extensively used Java, ruby and Python for developing technically competent enterprise and green field SaaS projects. Extensive experience developing REST/SOAP based micro services. Developed HipChat- Pagerduty chatbot Developed and maintained in house credit card encryption, decryption, tokenisation platform for PII (millions of user records). Feature dev for Seiso.io (inventory and capacity management) in Java. Also feature Dev for EOS (state transition machine/deployment orchestration), shipit (aws orchestration with SNS), TFS promote & other tools with Systems centre prodOrchestrator. Configure and managed selenium test platform with Scala codebase for distributed automationfor over 200 applications. Designing and implementing platforms including automated provisioning, always-on service design, Blue/Green automated deployment for new and existing products, security tools, management infrastructure (e.g. DNS, time, Authentication, mail and directory services) and remote execution-based auto-remediation scripts which can be handed off to 24x7 NOC Linux OS expert (CentOS,RedHat,Ubuntu,AMZlinux) - automated security compliance/patching (CVE), foreman
• Upgrade (openLDAP) Commercial experience of working on and running large web application infrastructures. Extensive experience working with, installing and configuring Apache, Tomcat and other common Open Source application &servers. Certified Code academy trainer responsible for planning and delivering for the entire organisation on Splunk, chef. Infrastructure expertise: network, database, operating systems (Windows and Linux highly), storage (Nexus/S3). Configuration Mgmt and Orchestration with Ansible, SaltStack, Puppet or Chef required. Developed an enterprise level caching tool to save the company $3million per year on license cost for similar tool such as couchbase. Subject Matter Expert and TE (Technical Expert) for both application and base software development, implementation and verification.
• Experience with OOP language, Linux, and Bash scripting together with excellent network design skills. Experience with Jenkins, Travis, github, Ansible and Chef to create a release automation pipeline from development through to live. experience working with configuration management tools such as Puppet and Chef, will have opinions on their best use and experience of working with them in large and complex environments. Automate by default and avoid solutions that are a barrier to goals. considerable experience working alongside other developers and testers to configure and tune systems built using Nginx,
• Node, Java, Scala, Clojure and Postgres. Solid experience running Cassandra or Kafka in production environments. Good grasp of tcp/ip, http and https and use this knowledge to help analyse problems when they occurred Own and manage relationships with multiple suppliers, create the SDLC whilst engaging with product teams on planning to drive team focus on delivery of first-class systems, which are secure, tested, perform well, and help provide an engaging customer experience Implemented a 1-click self-service process for 100s of developers to self-serve p4 branch- Jenkins job with regex controlled parameter input and perl/powershell script which triggers a remote downstream job, exports parameters, generate xml manifest for cruisecontrol.net job tied to new p4 branch, validates, checks back into p4 then sends an email to requestor with link to new repo, new CICD job.

Engineering Manager

Confidential

Responsibilities:

• Coach engineers at all levels on technical and non-technical facets. Take responsibility for personal development of engineers. Mentoring internal junior engineers and external college students. Represent teams at management meetings while contributing enthusiastically to continuous improvement of configuration practices, application quality, tooling and agile processes, monitoring and addressing technical issues when required. Facilitate effective development of solutions by directing members of the team. to agree capacity organization and skill set requirements. Sufficiently staff with the right skillsets/experience to meet service delivery standards.
• Also trained Interns and Mentees from local schools and colleges in partnership with Mentoring Works Islington. Presentation at schools and colleges on IT and Talks at meetups on cloud, Infrastructure as a code. To optimise process, we coordinate daily scrum/kanban, weekly sprints, velocity tracking, resource management and prepare the sprint backlog. Also Involved in retrospectives and scrum reviews. Regular all hands, weekly global sync, Standups (Jira), backlog grooming with various regions (Bellevue- London-Gurgaon one one call, Australia - London separate sync). Own ‘path-to-live’ (CI, reviews, deployments).
• Maintaining accountability for all changes to production including asset and licensing. Define, document and enforce best practice, Initiate and facilitate technical debates when appropriate, manage public code projects (Seiso, echo and other proprietary code on Github). Decouple legacy codebase, migrate .Net to Java, Windows to Linux platform and then AWS/Azure as microservices on Docker or EC2. Patching, compliance and config management for over 10k Linux and windows Infrastructure (Trunk, Integration, Stable, DR & Prod) through orchestration with Ansible, SaltStack, Puppet and Chef. Responsible for Infrastructure automation in AWS - VPC design for test, prod and prod-secure environments. Ownership of cloud pillars to drive repeatability, resiliency (chaos monkey), security, DR, hosting tiers of the production environment. cost and governance. Wrote chef cookbook to help drive migration from Linux Driving decommission of physical windows servers (1500), also win2k3 to win2012/2016 & AWS migration - $4million savings

Senior DevOps Engineer

Confidential

Responsibilities:

• Responsible for engineering &Operations of critical applications and tools for the business Implement monitoring solutions - seyrene, graphene, icinga, cloudwatch, Hubble, scom, Zabbix, Icinga, Grafana, Nagios and Graphite. Setup, document and roll out IAAC tools for the business including Chef and ansible for over 6k servers in the cloud and datacentre. Managed SCM tools - perforce, swarm, fisheye, gitlab, github, TFS and SVN. Writing scripts to automate regular backup, access, audit and license management for DevOps tools. Implemented Logging solutions - Splunk, creating dashboards/index/alerts, provide weekly for a class of 20 students.
• Part of Dev team for open source caching solutions - migrated off legacy windows platform, R&D on redis, elasticache, memcache Configure and tune Java systems built using Nginx, tomcat. Migrate microservices to docker, kubernetes, mesos Managed CMS/wordpress sites for blogging - added enhancements, updates, configured plugins. Ownership, support and development of plugins, tools and extensions for coredevops tools used for CICD such as Jenkins, teamcity, rundeck, internal GitHub, anthillpro, ccnet, bamboo. Developed plugin for deployIT-Jenkins called pleasance. Responsible for administration and deployment of vault and other hashi corp products to assist with storage of security artifacts. Feature development against API. Used rundeck to automate Linux patching with chef Hackathon, admin for tools including chef, TFS, SCCM, graphite, seyrene, hubble, nagios, zabbix, github enterprise, Jenkins, teamcity An eye on the future, understand IaaS providers such as AWS and have an interest in using containerization and 12-factor applications to further improve the way we can leverage our investment in infrastructure.

SOFTWARE QUALITY-TEST-RELEASE CONSULTANT

Confidential

Responsibilities:

• Successfully designed & implementated a new continuous integration/test server (jenkins, teamcity, RVM, capybara, git &jira) in the amazon EC2 clouds for all ruby on rails, ipad, iphone, mac, android, windows phone and HTML5 phone.
• Integrated all CRM/SCM tools for software release - xcode, nexus, sonar, Jira, pivotal tracker, maven, ant, rvm.
• Write script to automate regression, functional, unit and behavioral test for ios, android, windows phone7 & html5.
• Worked with C++, ruby on rails, perl, python, gradle, objective-C, java, C# on windows, linux and apple mac platforms.
• Setup & management of CI/QA/test server (Jenkins/teamcity) on imac, linux and windows OS to run ios, android emulators.
• Implement, document and review software quality best practice & standards according toAgile scrum, iTIL, ISO and CMMi.
• Development of the mobile apps telco devkits & apis in partnership with o2lab, jajah, voxeo, cognizant, equalexperts. code review/inspection, static/dynamic analysis, test verification, release of .apk, .api & .xap for PriorityMoments, o2Connect.
• Configured all tools necessary for automated test, QA, analysis & release - robotium, junit, cucumber, Nunit, jmeter, seetest.

SOFTWARE RELEASE/CONFIGURATION/QUALITY MANAGER

Confidential

Responsibilities:

• Pioneered the creation of release/quality and configuration function to support deliverables for hitachi, seagate, WD.
• Document, implement & maintain release/configuration/quality plan to support Linux/Windows/GHS based robotic machines.
• Migrated continuous integration from cruisecontrol.net to teamcity/hudson, from subversion to mercurial, mediwiki to tikiwiki.
• Worked directly with management to implement & standardise tools and processes across every stage of the software lifecycle.
• Configure IDEs (AVR32, eclipse, python) automated test, package & virtual xen cloud deployment/simulation servers.
• Setup & Manage SCM tools including windows/virtual cloud servers, JIRA, redmine, klocwork, planview, sharepoint & aras.
• Manage code review, inspection, standards and conventions, metrics, sloc, reports, static/dynamic code analysis & installation.
• Participated in agile sprint planning stand-up sessions for over 10 projects based on C++, C#, Python, JAVA & other Scripts.

CEO/CTO

Confidential

Responsibilities:

• My main focus was to provide service/develop products to satisfy paying customers/clients - mobile apps, websites/intranet, network/firewall/hardware setup and management, complete IT systems/process management, database, helpdesk and more.
• Invested time in competitor analysis, finding product-market fit and building quality products (observing/interacting with users/clients, writing code, designing product specs, answering support tickets, doing all the product demos, and debugging/testing the latest build) and acquiring users/customers whilst conserving finances in order to extend the time to iterate and improve the product.
• Organising and presenting at business introductory meetings, consultations/analysis appointments.
• Transitioned from “Doer-in-Chief” to “Company-Builder-in-Chief: Build/lead the company to maximize the opportunity that the products/services have surfaced providing strategic vision, direction and roadmap for growth and expansion.
• Moved from weekly milestones to ensure rapid iteration and progress to longer term outputs. set the right quarterly and annual milestones for the company and for each executive. Acclimate executives to the culture/vision of the company.
• Harvest the profits of the core business to invest in transformative new innovative product ideas.
• Setup road tested key leadership team - CPO for product design and customer/investor relations, CMO for business marketing/retail management and technology group (myself) for technical implementations, research and development as well as finance and recruitment for, hiring, tax, accounting, comps.
• Defined the Mission (purpose), Strategy (direction), and Metrics (pace and performance) and alignment including on-boarding, plan, test plan, performance plan.
• Clients where we developed websites, mobile apps, managed IT systems included Middlesex University, Portsmouth rugby club, dominionCenter, McLee &Co solicitors, grandrey apps,

SOFTWARE RELEASE CONFIGURATION MANAGER & SOFTWARE ENG.

Confidential

Responsibilities:

• Helped to support about 4 key milestone delivery for product test authorisation leading up to flight release (4 domains).
• Was instrumental in integration and chasing up issue fix to ensure expected software maturity levels were attained as predicted.
• I worked with CM, Quality and management to get software onto flight release (49 components, 32 .exes, 2 .ofas).
• Technology utilised: Cruise Control, apache-ant, Maven, teamtrack, Visual Studio MSBuild, make, ADA, C#, VB, .HTA, GREENHILLS, adastat, adatest, polyhedra, codepeer, polyspace, idata, Artisan Studio UML, CORBA, VS, VM & LANDESK.
• Maintained & automated continuous software release integration (windows & Integrity) within MCSP Engineering team whilst supporting requirements (merge), design, development, analysis, QA, testing (delivering releases to development, testers & partners-BAE). High-level embedded language programming in ADA-95, C#, C++, UML, SDL.
• Documentation & code review for the £750m update to the mission-safety critical Defense - Royal Navy’s Merlin helicopter.
• Managed ms project with weekly EV% statusing, executive report, vendor/customer/partner liaison (MOD, BAE, Western).
• Assisting Configuration Management whilst working with developers & system administrators to ensure the best possible software release on windows, Linux and rigs. Ensuring delivered code builds on demand (automating daily demotes, promotes).
• Manage source code within Serena Version manager, cruise control whilst implementing Source control check-in policies, managing the Build Management Server, scripts, manual and automated build tasks, license, tools, documentation & archives.
• Trade source with BAE (subcontractors) on daily release builds, debug and integrate on rigs, sign off PTRs in teamtrack.
• Managed data (polyhedra, IDATA) & functional interface between processes, Schema, format, protocols, authentication to ensure reliable & resilient data were been monitored closely. Testing life cycle we implemented include test Plan, test design & reviews, Code Reviews, Test Cases preparation, Test Execution, Reports, Reworking on patches & Release to production.
• Project management/ automated scheduling (over 2000 man days/6000 lines) at a level of detail sufficient to identify dependencies, resources, timelines and cost breakdowns; plan execution & tracking of delivery/quality against requirements, facilitating data communications through TCP/IP, ISDN, DGL. Trained up team to assist with integration/testing activities.
• Code and requirements merge, synching code from UML against Subversion. Define labels (tags/labels) for the configurable items at project milestones. Static analysis using SLOCCO (700Msloc), email feedback/reporting system.
• I have summarised and automated a manual 40 page document procedure into about 10 pages. Ant and Build scripts, make files - linked ant with IVY (dependency manager) & Subversion (command line) to drive build targets/extensions on build Server.

IT MANAGER

Confidential

Responsibilities:

• Technology utilised: SBS server 2008, SBS server 2003, Exchange 2007, Active directory, blackberry server, file server, SharePoint, alpha law, online collaboration/document management, Office 2010, VB script, asp.net, PHP, Java.
• Designed and successfully deployed a LAN network. Setup and managed the company SharePoint intranet and external website. Configured email, repositories, database for all members of staff.
• As the consultant IT analyst, my main duties were to advise, Design, develop, deploy & maintain a comprehensive enhanced IT solution to improve productivity for my client. Such as setting up a new legal web-enabled mobile & desktop applications;
• I developed and wrote a lot of scripts and tools to automate a lot of the business processes and facilitate reporting.
• I analysed clients' existing systems including hardware, network/server, software websites (internal/external), database and processes to produce outline designs and costings of new IT systems, specifying the operations the system will perform.
• Drafted some technical plans and documents including feasibility report, requirements, project specification and deployment plan. Translating client requirements into highly specified project briefs; working developers, end users, vendors & customers.

Assistant IT Manager

Confidential

Responsibilities:

• Worked with my colleague (the manager) to research, design & implement new web, desktop and mobile applications.
• Implemented a new imports cargo costing web-enabled desktop app in visual fox pro and asp.net. Built extensions for logistics software - ForwardOffice. Automated reporting, analysis and other processes in VB, C#, PERL, bash, powershell, .HTA
• Enhanced the websites (intranet and external website). Supporting the enhancement of cargocost website built on rub-on-rails.
• Managed department budget & server as Key contact for administration of 9 servers and 1st /2nd line IT support.
• Maintained and updated all hardware, software (booking, tracking, quotation), applications, tools and technical equipments.
• Developed/deployed an online automated technical recruitment framework & database to facilitate HRM activities like assessment,, central repository, holiday request forms. Deployed tools to speed up bulk job application response.
• Managing the IT department. Managed Sbs 2003, Exchange emails, active directory, voicemail server, BES server, terminal, delta server & AVAYA phone. Also managed the company’s 3 x website, updating company intranet, super admin for the UNIX-windows based forwardoffice software and printers. Liaising with UK-US customs and troubleshooting software issues.
• Backed up and managed 9 servers including File server, Email server, axis IP Cameras and phone extension manager.
• Network security, backups, Helpdesking and troubleshooting IT issues for about 70 clients - onsite & remote support.
• Projects management - asp.net website, webtrack, online purchase order, mssql, mysql query and reporting for exec meetings.
• My other duties were Configuration, release management, quality and testing aspects of the Software Development Life Cycle for the webtrack & online booking/quotation web applications (Cargocost). Migrated existing logistics system from C to Java.

Trainee Software Engineer

Confidential

Responsibilities:

• Programmed with C#, Visual Basic 6.0, XML, ASP.net, WPF, COM, SOAP, Active X control creation. Used SQL Server, Oracle databases and design constructs (UML, Design Patterns, Component-Oriented Design). I worked on Unity the global investment industry fund administration platform. Leveraging one central database, the Unity platform automates a range of fund administration regulatory, compliance, marketing and financial reporting.

IT Support

Confidential, Washington DC

Responsibilities:

• I was selected to participate in the exchange Internship America program sponsored by BUNAC to work as an IT support staff.
• My duties included:- Web development using ASP, Database management using Oracle-SQL; Object oriented programming using JAVA on Unix Platform and other ad hoc duties.

Project Manager/Supervisor

Confidential

Responsibilities:

• Supported the directors and manager by directing over 10 projects (web, OOP, database & networks) using Microsoft Project to schedule, database development using My SQL and Access; network set-up and design, web programming using XHTML, PHP and XML; object oriented programming using C++,C;.