OBJECTIVE:

• To provide solutions that increase ROI and productivity within an organization. This includes but is not limited to: Planning, design, implementation, network management, application development, system upgrades, system analysis, telecommunications consultations, Business Support System and Operation Support System solutions. Use my management skills to build synergy amongst technology engineers teams and stakeholders. Worked with C - level executives on overall strategy to reach organizational goals. Managed budgets to provide the most comprehensive solutions while meeting project road-maps.

TECHNICAL SKILLS:

Technology and Tools: UCS, Virtualization, Cisco Teams, Cisco Hub, Call Manager/ Call Manager Confidential, Confidential Manager, Confidential, IM/Presence, MS Teams, MSOCS/Lync/SkypeBusiness, Polycom, UCCE, CVP, Vi, ESXi, PCCE, Gateway Peripherals, Cisco Network Services Orchestrator (NSO), Cisco Expressway RAML Application modeling and flows BSS and OSS Solutions architecture strategy and analysis of current infrastructure based on requirements of next generation infrastructure. SDN, Silverpeaks, Aryaka, Nexus 9K ACI Visionael, IPTAS, System Orchestrator Unimax, Second Nature MPLS, VOLTE, TCP, OSPF, EIGRP, UDP, RIP, RTP, SIP Trunk, CUBE, SBC, Oracle Acme Packets Collaboration Tools, developed using Liferay, Sharepoint, WordPress, Jamola and Open Source software IPICS XML, AXL SOAP, Java, Tomcat, ASP,JSP, HTML, REST,JSON, MuleSoft, GitHub, Python, Decker, Jenkins, Apache Spark, Angular Variphy, Confidential service delivery platform Remote monitoring tools, Exony, Bulk Automation Tool, Simclient, SimTrunk Microsoft Teams,Microsoft Office, Excel, Visio, Word, Outlook, SharePoint, Lync, OCS, Exchange AudioCodes SBC Saleforce, SAP Sipera Security Solution IBM Websphere, Tivoli, Sharepoint Glass Fish Finesse API ASA AMP, Iron Port Web filtering, Identity Service Engine ACI API IOS and Android applications Netbeans IDE, Eclipse IDE, Visual Code Studio STE, STU My SQL, NoSQL, Mongo ACU 2000 Cisco RTMT System/Phone Security: CTL, Tokens, CAPF VOLTE WordPress ITIL

PROFESSIONAL EXPERIENCE:

Solution Architect

Confidential, Plano, TX

Responsibilities:

• Worked with various business verticals to hash out business requirements and wrote BOM and SOW based on technical solution to address requirements. Managed multi-tiered teams that work across business functions. Drove strategy with C-level teams as per requirements and communicated with organizational stakeholders. Cisco Network Services Orchestrator (NSO), Cisco ISE.
• Responsible for developing technology architecture of the solution. Ensured design proposal meets customer needs. Reviewed architectural designs of other solution architects and validates them. Analyzes and evaluates alternative solutions. Participated in the review and responses to RFP's. involved in both pre and post sales activities. Interacts with key technical managers and experts of the customer in order to understand the technology employed, the business complexity as related to the IT requirements and validates the proposed technical architecture and solution. Emphasis is on designing and validating the solution architectures requiring very broad product and technology expertise. Develops technology architecture of the solution. Ensured design proposal meets customer needs. Reviewed architectural designs of other solution architects and validates them. Provided guidance and leadership to lower level team members. Participated in the review and responses to RFP's. Focuses on all aspects of solution (competition, business, technical, operations).Managed multi tiered teams that work across business functions
• Drove strategy with C-level teams as per requirements and communicated with organizational stakeholders
• VMWare, Azure, AWS, design, implementation and optimization.
• Managed development team to build customized applications
• Subject Matter Expert on Cisco VOIP solution for the Federal Emergency Management Agency (FEMA) Mobile Emergency Response Support (MERS) for the 2006 hurricane season
• Analyzed requirements and wrote design functions specifications and feature functional specs
• Worked with design and operation teams to develop organization workflows
• Designed and delivered a overview of Cisco Call Manager, Unity, Pix Firewall, STE modem configuration, STU, firewall and basic routing & switching for FEMA MERS6.
• Technical Advisor for the Department of Homeland Security
• Approved Cisco Partner
• Contract negotiation
• Contractor recruitment and fee negotiation
• Negotiated strategic partnerships in order to increase Confidential ’ scope of capabilities
• Provided Confidential team for Northrop Confidential
• Provided Confidential integration team for Confidential
• Provided Confidential integration team for Confidential Inc
• Provided Confidential integration team for Confidential
• Provided Confidential upgrade team for Confidential
• Provided Emergency Responder integration team for Confidential
• Analyzed Networks and gave Cisco Best Practice recommendations on Confidential infrastructure. Analysis included security, voice, QOS and other voice optimization services.
• Developed Confidential Endpoint for first responders with single sign on and directory search and GIS implementation using Java/ Java EE.
• Planned, designed and implemented SOA collaboration portals using Liferay, Websphere and SharePoint
• Analyzed and made recommendations to move hybrid cloud resources; PaSS, IaSS, SaSS that increase resource service ROI.
• Analyzed requirements and implemented UML model for client’s Confidential provisioning System, it is now in production.
• Analyzed requirements and wrote Functional Feature Specification and identified attributes
• Guided development, implementation and support teams during the pre and post development lifecycles
• Lead on migrating new systems to replace legacy systems/ components in a phased approach
• JBoss SME providing support during early and post production development lifecyle for Network and Discovery application.
• Liferay SASS Architect
• Consultant on video surveillance and video situation awareness solution
• Service-Disabled Veteran Owned Business
• Top Secret Clearance (Active)

Software Engineer III

Confidential, Richardson, TX

Responsibilities:

• Subject Matter Expert for Cisco CallManager APIs:IP Phone Services, CDRs, SCCP, and AXL SOAP
• Provided development lifecycle support for partners/ 3rd party applications
• Cisco Internet Solution specialist
• Test software candidates while validating in a system environment using various protocols and call features

Pre and Post Sales Support Manager/Customer Support Engineer

Confidential, Dallas, Texas

Responsibilities:

• Responsible for North and South America pre/post sales support
• Supported efforts as technical liaison on telephony speech recognition products.
• Debugged customer applications using C++ and HDDL
• Supported all of Confidential applications i.e. SpeechWave, SpeechMania and SpeechPearl99
• Set - up LAN for at remote sites
• Onsite customer support for both applications and new product overviews
• Partnered with the sales force to provide customer specific technical information
• Tracked customer support issues in Clarify
• Performed new product acceptance testing
• Supported various IVR platforms and embedded DSP systems

Assistant Director of /Curriculum Developer/Instructor

Confidential, Dallas, TX

Responsibilities:

• Managed over 50 instructors, i.e. salary reviews, interviewed potential instructors
• Counseled students on issues concerning their
• Used SCO UNIX to generate reports and student records
• Wrote electronics program curriculum for state of the industry standards to include A+ and Network+
• Installed a network of 150 users
• Taught Basic, Analog and digital electronics
• Taught Novell 3.12,4 and 5
• Taught Windows NT, 95, and 98
• Taught telecommunications i.e. RF, fiber optics, satellite and DSPs
• Taught various test equipment and troubleshooting techniques
• Taught students how to assemble PCs (software and hardware)

Test Engineer

Confidential, Dallas, TX

Responsibilities:

• Wrote various test procedures according to customer s requirements
• Designed and etched printed circuit boards to obtain the maximum population space
• Wrote test scripts using Visual Basic
• Designed and fabricated test fixtures for the Gen Rad 2286I
• Designed and fabricated burn - in stations
• Communicated with customer on analysis of test of PCBs
• Technical liaison for Confidential Dallas on issues of manufactured PCBs
• Analyzed prototype boards

Communications Security Equipment Repairer

Confidential, Lexington, KY

Responsibilities:

• Performed depot overhauls and repaired cryptographic equipment
• Maintained and installed electronic systems and equipment
• Troubleshot and maintained PBX, voice and data switches
• Traveled to various sites to troubleshoot and inspect communication, radar and satellite systems, as well as to inspect for electromagnetic signature
• Assistant Comsec custodian responsible for securing classified material and the destruction of classified code keys