SUMMARY:

• Over 10 years of extensive IT experience with Capgemini from . I have led and executed various projects in Confidential industries. My expertise includes 3.5 years of Onsite experience in developer and project leader roles and 6.5 years of offshore experience in Analysis, Design and Development of applications using PEGA Rules Process Commander (PRPC).
• Having 10 years of IT experience on developing enterprise applications using PEGA PRPC tool (V5, V6 and V7).
• Have good experience in upgrading applications from PRPC v5.4 to v6.2.
• Extensive experience in providing solutions to complex business problems in Pegan BPM.
• Hands on experience on Case Management, Integrations (Connectors and Services), Data Pages, User Interface rules, Activities, flows, Agents, SLA etc.
• Have thorough knowledge on designing Enterprise Class Structure.
• Hands on experience on debugging and performance tools (TRACER, Clipboard, Rules Inspector, PLA, PAL and DB Tracer etc.)
• Have good knowledge on Pegan best practices and Pegan Guardrails.
• Have experience on Agile methodology, estimating user stories using Scrum Poker sessions and creation of tasks using CA Rally tool.
• Experienced in preparing Software Requirement Specification (SRS), Low Level Design (LLD), High Level Design (HLD) documents and Use Case preparations as part of Software Development.
• Involved in conducting sessions and knowledge sharing sessions as part of Project execution.
• End to end knowledge of Defect Flow and Defect Tracking mechanisms.
• Collaborate with the team on application architecture design and decision - making
• Involvement with management in terms of supplying input for key design and architecture decisions, as well as work estimation and resource planning
• Hands on experience on handling the team, helping them in choosing the correct features, checking the feasibility, reviewing the code etc.
• Excellent interpersonal, communication and problem-solving skills. Quick learner and self-motivated.

TECHNICAL SKILLS:

BPM Tool: Pega PRPC v7, v6.2 sp2 and v5.4

Programming Languages: C, Core Java

Web Technologies: HTML, XML

Database: DB2, SQL, Oracle

Methodology: Agile, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

Environment: Pega PRPC 7.1.5

Senior Technical System Analyst

Responsibilities:

• Designing, coding, testing, debugging, documenting and supporting all types of applications consistent with established specifications and business requirements to deliver business value
• Accountable for aligning the business and technical features of the delivered solution matches the stakeholder’s requirements
• Lead development team to achieve key business objectives
• Collaborate with the team on application architecture design and decision-making
• Involvement with management in terms of supplying input for key design and architecture decisions, as well as work estimation and resource planning
• Create tasks for the user stories and update the task estimation points based on the efforts put on daily basis.
• Troubleshoot production support issues post release deployment and come up with solutions. Ability to solve complex production issues
• Predicts emerging customer needs and develops innovative solutions to meet them.
• Attend the daily stand up call to get clarifications, the next day plan and current status
• Working as a mentor for junior developers, helping where needed

Confidential

Environment: Pega PRPC 7.1.5

Technical Specialist

Responsibilities:

• Designing, coding, testing, debugging, documenting and supporting all types of applications consistent with established specifications and business requirements to deliver business value
• Accountable for aligning the business and technical features of the delivered solution matches the stakeholder’s requirements
• Lead development team to achieve key business objectives
• Collaborate with the team on application architecture design and decision-making
• Involvement with management in terms of supplying input for key design and architecture decisions, as well as work estimation and resource planning
• Create tasks for the user stories and update the task estimation points based on the efforts put on daily basis.
• Troubleshoot production support issues post release deployment and come up with solutions. Ability to solve complex production issues
• Predicts emerging customer needs and develops innovative solutions to meet them.
• Attend the daily stand up call to get clarifications, the next day plan and current status
• Working as a mentor for junior developers, helping where needed

Confidential

Environment: Pega PRPC 6.2

Lead System Architect

Responsibilities:

• Project Planning and Execution - troubleshooting, estimation and scheduling, and coordinating code reviews Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Support Confidential LSA in PEGA code configuration management
• Coordinating with multiple groups (DBA Team, WAS Team, IMSS Team) at onshore
• Preparation of Upgrade process steps for all the environments
• Implementation Plan Preparation
• Involved in Agents Configuration
• Production Implementation and PIV Support
• Onshore/Offshore Coordination
• Brief description of the project:
• To upgrade the existing Client Action & Request Tool (CART) application built on PEGA PRPC version 5.4 to PEGA PRPC version 6.2 in order to improve the performance of the application and to cope with the updated PEGA technology.

Confidential

Environment: Pegan PRPC 5.4

Technical Lead

Responsibilities:

• Project Planning and Execution - troubleshooting, estimation and scheduling, and coordinating code reviews Works with team to analyze, fix and unit test development changes
• Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Support Confidential LSA in PEGA code configuration management
• Verify the technical possibilities of the complex modules
• Requirement Analysis
• TDD Preparation
• Build code
• Unit Test
• Development Support

Confidential

Environment: Pegan PRPC 5.4

Developer, Senior Software Engineer

Responsibilities:

• Works with team to analyze, fix and unit test development changes Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Responsible for weekly progress reporting
• Support Confidential LSA in PEGA code configuration management
• Participate in Quality assurance and control activities
• Support Confidential Lead TSA to baseline project on agreed interval
• Involved in implementing the OLBB integration to CART using the SOAP.
• Worked in Service Level SLA Agent
• Brief description of the project:

Confidential

Environment: Pegan PRPC 5.4

Developer, Senior Software Engineer

Responsibilities:

• Works with team to analyze, fix and unit test development changes Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Responsible for weekly progress reporting
• Support Confidential LSA in PEGA code configuration management
• Participate in Quality assurance and control activities
• Support Confidential Lead TSA to baseline project on agreed interval
• Eliminates paper handling/Human validation
• Introduce work flow for inbound documents to route to correct fulfillment group
• Reduce the cycle time to handle client document
• Reduce the operational risk of handling document (Loss /late document arrival)
• Reduce cost of printing, handling and storage of document provides management better strategic and tactical matrices to improve the performance of their team
• Provides a traceable Chanel for document submission from originator to fulfiller

Confidential

Environment: Pegan PRPC 5.4

Developer, Senior Software Engineer

Responsibilities:

• Works with team to analyze, fix and unit test development changes
• Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Responsible for weekly progress reporting
• Support Confidential LSA in PEGA code configuration management
• Participate in Quality assurance and control activities
• Support Confidential Lead TSA to baseline project on agreed interval

Confidential

Environment: Pegan PRPC 5.4

Developer, Senior Software Engineer

Responsibilities:

• Works with team to analyze, fix, and unit test development changes Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Responsible for weekly progress reporting
• Support Confidential LSA in PEGA code configuration management
• Participate in Quality assurance and control activities
• Support Confidential Lead TSA to baseline project on agreed interval

Confidential

Environment: Pegan PRPC 5.4

Developer, Senior Software Engineer

Responsibilities:

• Works with team to analyze, fix and unit test development changes Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams
• Responsible for weekly progress reporting
• Support Confidential LSA in PEGA code configuration management
• Participate in Quality assurance and control activities
• Support Confidential Lead TSA to baseline project on agreed interval

Confidential

Environment: Pegan PRPC 5.4

Developer, Software Engineer

Responsibilities:

• Works with team to analyze, fix and unit test development changes Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams

Confidential

Environment: Pegan PRPC 5.4

Developer, Software Engineer

Responsibilities:

• Works with team to analyze, fix and unit test development changes Provide support and guidance to analysts and development team
• Takes the lead in problem analysis of intractable problems
• Provides technical guidance to engineering and testing teams