SUMMARY:

• I am a Senior Technical Consultant with over 20+ years’ experience delivering, customizing, testing, and supporting solutions for clients in the financial software and telephony industries.
• Strong Communication skills
• Performed full development life cycle implementations
• Provided solution development and application architecture
• Able to translate business requirements to technical requirements
• Knowledge of integration methods and best practices
• Knowledge of data transfer security standards, including SSL, TLS, FTPS
• Team Leadership
• Architecture/Integration/Support
• Extensive background in Financial Software
• Pre - Production and Production Support
• Software Customization/OOB solution customizations
• Troubleshooting code/integration/architecture/network
• Direct interface with clients (customer facing)
• Detail oriented

TECHNICAL SKILLS:

Platforms: Unix/AIX/Windows/Solaris/IOS/Android

Source Control Software: Visual Source Safe, Clearcase, CVS, SVN (Tortoise GUI), Merant, GIT

Most databases: DB2, Oracle, MSSQL, MySQL, others

Languages: C#, Java, JavaScript, PHP, Angular, others

PROFESSIONAL EXPERIENCE:

Confidential, Norcross, GA

Senior Technical Consultant

Responsibilities:

• Translate Requirements
• Rest/SOAP Integration
• Enterprise Integration experience
• LDAP Integration experience
• Architect solutions for customers
• Serve as a mentor for technical knowledge
• Single Sign-on configuration and administration
• Work project through lifecycle (SDLC)
• RDBMS/SQL Experience
• SAML, OAuth, standard security protocols
• Engineering Production Support/Customer needs
• Interface directly with client and mitigate issues/solutions
• Work our proprietary solution into a custom solution for clients
• Interface with offshore teams for dev and round the clock support while implementing solution
• Interface with test group to ensure test cases cover testing and test plan covers functionality
• Interface with Business Analyst to ensure business requirements are translated/communicated/implemented
• C#, MVC Spring architecture, RESTful services, SOAP/XML services, DB2, SQL, Java, JavaScript, Eclipse, Visual Studio, API’s, Jenkins (CI/CD tools), TDD/BDD cycle, code review, troubleshoot, SSO, SSL, WDSL, HTML5 responsive design, Stored procedures/Triggers, Android, IOS, and more…

Confidential, Buckhead, GA

Senior Systems Engineer/Consultant

Responsibilities:

• Architect solutions for customers
• Serve as a mentor for technical knowledge
• Engineering Production Support/Customer needs
• Interface directly with client and mitigate issues/solutions
• Implement performance changes to the architecture of the product
• Measure performance and engineer alternatives for multiple clients/banks
• Test systems for functionality
• Serve as local expert for TouchPoint (FIS Global) S&S product
• Troubleshoot issues with TouchPoint
• Re-write or write new code for TouchPoint
• Trouble Shoot RDC issues, mobile platform issues, and performance issues for Banks
• Tools Used Kony framework, C#, PL/SQL/Oracle 9, MSSQL, SQL, XML, Visual Studio 2010/2012, TouchPoint, Java, JavaScript, RESTful services, API’s, SOAP/XML services, Crittercism, CompuWare (DynaTrace), Relic, Wily, and more…

Confidential, Duluth, GA

Sr. Principal Software Engineer

Responsibilities:

• Serve as a mentor for technical knowledge
• Engineering Production Support/Customer needs
• Gather Statistics for review
• Interface directly with client and mitigate issues/solutions
• Implement performance changes to the architecture of the product/database
• Develop new ways to enhance the product
• Further enhance and develop the product line
• Help migrate software platform from Linux to Windows environment dev
• C# .NET, PHP, SQLServer 2008 R2, SQL, XML, Visual Studio 2010/2012, TFS, MS SQL 2008 R2 and 2012, MSTest, MVC (RESTful services), API’s, GUI tools/Winforms/WPF/MVVM, and more…

Confidential, Norcross, GA

Technical Lead

Responsibilities:

• Manage Technical resources in Teller group
• Engineering Production Support/Customer needs
• Serve as a mentor for technical knowledge
• Interface directly with client and mitigate issues/solutions
• Travel to client for face to face meetings
• Estimate new designs/scope of work
• Developed for Touchpoint Sales and Service versions 6 through 14.1
• Develop for Teller versions 3 through 14
• Point of contact for technical issues in the production environment for multiple clients
• Serve on both sides of client product, as a developer on their product, and a support role for their product after implementation.
• Serve as part of a small development and support team.
• Code to FOD requirements and added Documentation
• Document any changes with client for our group and future
• Visit onsite and interact with the client to build rapport and understand technically how the client wants to customize the product for their particular needs.
• Attend and arrange meetings for client and internal needs as necessary for each project
• Serve as Technical lead and architect of multiple projects at various points in life cycles
• Create software solutions for clients using known and creative approaches and architectures
• Interact and assist other teams during the lifecycle process as necessary
• Support Production Down events off hours when needed
• Code using pre-made heavyweight and lightweight Touchpoint calls and frameworks
• Code using calls to ESL server (COM) structure
• Code with any new custom and/or creative changes to framework and/or ESL servers.
• Make changes to ESL servers (COM) and/or framework as necessary
• Use Host 3270 Emulator to look up and make changes for program interactions with Host
• Anticipate any issues and respond to existing issues.
• Troubleshoot any larger scope issues that can involve Microsoft, Oracle, IBM and work with these companies.
• Jscript/JavaScript (server/client), Java, GUI (Java & C#) Winforms, C#, SQL, IIS, HTML, Unix, XML, XSLT, ASP, COM Visual Studio .NET, SQL Plus, Apache, Tomcat, PL/SQL/Oracle, Touchpoint heavyweight and light weight framework for building XML applications, various scripting tools, MQBridge, ESMQBridge, MQ Common Console, Snoop, Dbmon, Tail, Toad, PowerTerm, RogueWave database Libraries, and more…

Confidential, Cranston, RI

Tier 3 Onsite Product Support (contract)

Responsibilities:

• Direct first point of contact for technical issues in the production environment.
• Production Support
• Liaison between the client and Touchpoint onsite and offsite resources.
• Troubleshoot issues, design solutions and code fixes for client.
• Escalate issues to backend Product Support and/or Core development when necessary.
• Drive and resolve issues for the client.
• Create task force for any critical issues found in production and drive issues to resolution.
• Create weekly and monthly status reports for client and Fidelity on Tier 3 issues.
• Interact with the client on an everyday ongoing basis to build rapport and respond quickly to issues.
• Jscript/JavaScript (server/client), Java, SQL, IIS, HTML, Unix, XML, XSLT, ASP, COM Visual Studio .NET, SQL Plus, PL/SQL/Oracle, Touchpoint framework for building XML applications, various scripting tools, Word, Excel, PowerPoint, Visual SourceSafe, MQBridge, ESMQBridge, MQ Common Console, Snoop, C#, GUI (Java & C#) Winforms/WPF, Dbmon and other.

Confidential, Merrimack, NH

Financial Consultant

Responsibilities:

• I went through a 6-week in-house on finances and 401k related funds, stocks, and bonds.
• As well as learned about IRS guidelines and rules related to finances and 401k savings plans.

Confidential, Stoneham, MA

Senior Software Engineer (contract)

Responsibilities:

• Modifying existing customer websites with dynamic content in PHP, Coldfusion, and using/modifying and creating databases in MSSQL, and MySQL as well as integrating with applications built in Java.
• Direct contact with new customers to help through the creative process of implementing a new web or transferring an already established web to our servers.
• Support existing customers with technical problems and maintain Webtrends statistical data software running on the hosting server.
• Tools used: PHP, Java, SQL, MySQL, MSSQL, Apache, IIS, IMAIL, Exhange Server 2000, HTML, Coldfusion MX Server, Coldfusion Studio 5, Dreamweaver, Flash, JavaScript, Linux, Unix, GoLive, XML, XSLT, REST, API’s,

Confidential, Amherst, NH

Senior Software Engineer (contract)

Responsibilities:

• Wrote code straight to the OCX using supported calls to create new frontends for customers.
• Supported customers technically and served as internal support in answering questions.
• Tools used include: Visual Basic 6.0 and .NET, SourceSafe.

Confidential, Wakefield, MA

Senior Software Engineer (fulltime)

Responsibilities:

• Lead development team as Technical Lead on Tier 1 projects.
• Customize the already existing core VAD & demo products for new customers in the Americas.
• Wrap our existing core product using VBscript API callouts, JavaScript, SQL, and HTML to query
• The Oracle database for end user view and manipulation through the web.
• Worked with Product Management to define requirements and produce a design for Tier 1 clients.
• Worked with international team to unify our products and developmental approach.
• Worked with technical documentation to outline installation process of new software for onsite teams and customer.
• Helped streamline installation package process using unix scripts and Install Shield 5.0.
• Design and create internal tools for QA such as a Java applet using JDBC and a Visual Basic application using ODBC for peering into the Oracle database through a remote GUI able to do record manipulation.
• Helped transition the source control software from unix CVS to Multi-site Clearcase.
• Functioned as the resident expert on Win32 problems/questions and lead on projects.
• Debugged problems for QA and helped write test plans for our products.
• Traveled to Israel to meet with equivalent group and transfer knowledge.
• Instrumental in the creation and development of a GSL system.
• Provided support Pre/Post launch.
• Performed Sound engineering for voice talent in sound lab.
• Created customer websites in a few different configurations including Coldfusion, ASP, PHP using COM objects to give customers choice.
• Used some J2EE technology including JSP and client-side programming as well as Java.
• Tools used: SQL, Checkpoint, NetXray, CVS, Clearcase, Visual Basic, VBscript, Java, JavaScript, Oracle 8i - 9, PL/SQL, Clearquest Rational Test Suite, IIS, Apache, Perl, HTML, Photoshop, Dreamweaver, WMS, MS Project, Metrowerks Java, Toad, RAID, SUN, Unix, Load Balancers, Telnet, Cool Edit, SAW, Sound Forge, Coldfusion, Java, XML, XSLT, J2EE, COM.

Confidential, Bedford, MA

Principal Software Engineer (fulltime)

Responsibilities:

• Lead development team and others as Principal Software Engineer.
• Customized and updated database style software for archiving and retrieving license data from a master database for each project.
• Worked with Project Managers and Client to identify requirements.
• Oversaw a small team of developers and graphic artists.
• Planning included database size, reliability, speed as well as answering RFP’s and contributing to overall shape and design of project.
• Implemented a graphic control database and source control for code.
• I also oversaw the creation (graphically and in code) and automation of Driver License project data for each project.
• Oversaw vendor outsourcing.
• Programmed Barcodes and Smart Chips for ID projects.
• Tools used: Java, Informix, HPUX, Telnet, UNIX, NT, HTML, Photoshop, Illustrator, Dreamweaver, Compass, Corel, Mac O/S, SQL, Visual Basic.

Confidential, Boxborough, MA

Software Engineer (fulltime)

Responsibilities:

• Member of team that created the “hotload” process for NEC using reversed loads of Windows, applications, and drivers to uncompress on hard drives for manufacturing process and end user.
• Used a DMIBios locking key and hash calculation to determine which O/S, apps, drivers belonged on systems and to flag if the system wasn’t an NEC system.
• Reverse engineered applications and drivers for restore process CD.
• Tools used: Visual C++, Paintshop Pro, SQL, IIS, Visual Basic, COM/DCOM.