SUMMARY:

• Effective combination of technical and management expertise leading to full responsibility for development, implementation, operation and support of data networks to support business critical applications
• 12 years of experience in Design, Implementation and Support of diverse and complex networks in Service Provider and Enterprise environments
• Excellent experience on Design, Implementation and Support of network environments with stringent availability and reliability and scalability requirements
• In - depth experience of Packet Core network design and implementation in GSM/Edge, WCDMA (3G) and LTE (4G) deployments
• Good understanding of Voice over LTE (VoLTE)
• In depth understanding of IP/MPLS networks and its applications
• Network audits, Capacity and capability analysis and forecasting
• Well-organized, resourceful and efficient with outstanding team building skills
• Extremely dependable and result oriented in completing projects accurately and on time
• Methodical problem solving skills and analytical capabilities
• Good understanding of Customer Support model and Project life cycle

TECHNICAL SKILLS:

Routing Protocols: BGP, OSPF, OSPFv3, RIP, RIPng, EIGRP, MP-BGP, ISIS

MPLS: LDP, RSVP, MPLS L3VPNs, L2VPN, VPLS, MPLS TE

Switching Protocols: STP, PVST+, MST, VLANs, 802.1q, QinQ

Wireless Technologies: VoLTE, LTE, UMTS, GSM

Loadbalancing and Redundancy: HSRP, VRRP, GLBP, LACP, McLAG, Vitual Chassis, ECMP, etc

Services: DNS, Proxy, SNMP, HTTP, FTP, DHCP, WAP, MMS

Scripting: Basic scripting in bash and Python and VisualBasic(Excel Macros)

PROFESSIONAL EXPERIENCE:

Solution Support Engineer (TSE Staff)

Confidential

Responsibilities:

• Escalation management for technical issues involving High end Juniper MX routers, EX switches and SRX Firewalls
• Deliver transport network design document and to the team
• Deliver s on wireless technologies like LTE and VoLTE and their implementation in customer networks
• Technical leadership in critical troubleshooting efforts
• Responsible for driving technical issues from problem identification to RCA
• Consult with the design and operations engineers to develop forward looking plan for the support team
• Develop vehicles for procedural and technical improvement within the team
• Coach the team in non-critical cases where wireless knowledge is required
• Build in house tools for skill development and accountability for the team

Solution Consultant

Confidential

Responsibilities:

• Involved in the architecture and design of the NSN LTE solution in various projects based on functional requirements
• Involved in development of RFP responses
• Provide business and technical consultancy to NSN’s clients to maximize value and position NSN as a trusted partner
• Network Architecture consultancy for end to end technical solutions
• Represent NSN as SME for IP based and PaCo solutions
• Network Audit and Optimization engagements
• Hands on support for customers in escalated circumstances
• Develop recommendations and best practice documentation for network planning
• Knowledge sharing and capability development of local team via workshops and info sessions
• Participate in pilot trials and provide feedback for product improvement
• IP backbone network design for NSN Rel-4 solution utilizing NSN recommendations and best practices
• Involved in design consultancy and acceptance strategy for various customer projects
• Providing high level support for network implementation and integration

Global Network Design Engineer

Confidential

Responsibilities:

• Global Network design for new application rollouts based on application requirements and constraints
• Network design verification in lab environment for new application rollout
• Heavily involved with National and International IP routing over MPLS using EIGRP and BGP
• Level 3 support for Global network Operations and Implementations
• Liaise with service providers for modification in the Global MPLS network
• Analysis of proposals submitted by service providers for new sites rollout
• Design and hands on with Cisco and Juniper routers and switches, Secure Computing firewalls, Cisco VPN concentrator, F5 BigIP, Netscreen SA and Netscreen firewalls
• In depth analysis of application flows and behaviour to adapt network accordingly
• Representation of the Network team in various projects
• Sequential audit of network and present proposals for optimization to the management

IP Design Engineer

Confidential

Responsibilities:

• Design of a highly available IP Backbone and Packet Core for the Telecom Client’s Cellular HSPA network with node redundancy and site redundancy to ensure maximum service availability
• Traffic dimensioning, forecasting and capacity planning for the PS Core and IP Network
• Preparation of Design documents for High Level and Low level designs with configuration templates
• Integration with third party equipment for enabling Prepaid Billing for Data services
• Implementation and Integration of PSCN: GGSN using Cisco 7600 routers, Border Gateways using Cisco 7200 and Netscreen ISG-2000
• Involved in the design of MPLS TE on the Multi-service Core to support transparent layer2 inter-site connectivity between PoPs
• Implementing Cisco Server Load balancer for load balancing GTP sessions over multiple GGSN instances.
• Troubleshooting GTP sessions and ensuring secure and consistent end user experience
• Liaise with vendors for delivery and support
• Requirement gathering and solution presentation to customer
• Internal reviews for platform design docs developed by other teams

IP Backbone Planning Consultant

Confidential

Responsibilities:

• IP planning and implementation support for Nokia’s Rel-4 solution
• Traffic Dimensioning and forecasting for the IP Backbone
• Configuration planning and implementation for the IP/MPLS Network TE and MPLS VPN on Cisco 12000 and 7600
• Configuration and troubleshooting of Data center for Value added services using Cisco 6500 and 4500 switches
• Design and troubleshooting of OSPF in the IP Core along with MP-BGP for MPLS VPN
• Security design for the VAS network using PIX firewalls
• Design for the Packet Core and VAS solutions integration
• IP Design documentation for the Packet Core network
• IP Planning and implementation support for the GSM network including BSS, MSS, HLR, and VAS
• IP Planning coordination for Multi-vendor integration
• Planning and supporting network upgrades and expansions
• Sequential network audit for the onsite implementation

Senior IP/ GPRS Engineer (Team Lead)

Confidential

Responsibilities:

• Network planning and topology design for the entire GPRS and IP network for the Client - Telenor
• Network expansion and upgrades for the GPRS and IP Network
• Team lead for level 2 support for the Confidential GPRS Solution GR3.1 involving Confidential SGSN, Cisco SLB and GGSN, Solaris DNS and Confidential Charging gateway
• Leading the team of 2nd line support for the Nation-wide IP infrastructure.
• Resolve problems through interaction with internal and external support groups as needed.
• Bandwidth and security management of internet links via BGP, OSPF and access filters and Firewalls
• Configuration of Security policies and DMZ configuration for the networks
• Presentations and Consultancy to the customer for Network upgrades and expansion and services
• Design and implementation of corporate intranet solutions for over GPRS
• Planning, implementation and coordination of new third party VPNs on Juniper Firewalls
• Protocol Analysis with Protocol Analyzers like Ethereal and Techtronix
• KPI analyses for the different Packet Network Entities with SPOTS & SNMP
• Design and Implementation support for MMSC using Tecnomen solution including MM1, MM4 and MM7 implementation
• Implementation of International roaming for GPRS and MMS with multiple operators including GRX
• Knowledge sharing within the team as well as with other teams

Deputy Manager Operations

Confidential

Responsibilities:

• Operations management of the regional DSL Network including maintenance, upgrades, security, and optimization
• Network topology design with 7206 as Core Router and BRAS and 3600 routers as distribution routers
• Capacity planning and migration planning for DSLAMs from Harbour H10K to Lucent Stinger and Paradyne Grandslam
• Security planning and implementation for the entire DSL network over Cisco PIX515 and access filters on Cisco routers along with access restrictions via TACACS+
• Network Planning Consultancy to enterprise customers for technical issues and new requirements
• Testing and feasibility analysis of new products and solutions
• Design and present turn-key solutions according to customer requirements
• Mentoring and on job of junior team members along with team building activities
• Systems administration of UNIX based servers including Mail, Proxy, Web server, DNS and RADIUS
• International and national bandwidth management via routing protocols (BGP and OSPF)

Assistant Manager Operations

Confidential

Responsibilities:

• Hired as a TSE and promoted to Assistant Manager of TAC
• Active involvement in the Design, Operations and expansion of the DSL Network
• Design and consultancy for corporate customer networks
• Customer network configuration for connectivity between customer branches
• Troubleshooting of customer network issues
• Maintenance of Internet links via multiple upstream providers using BGP
• Implementation of ATM X-connects between customer sites over ADSL
• Planning of IP addressing, routing and allocation for DSL Network
• Maintenance of corporate Mail server and DNS records
• Daily, weekly and monthly report generation of the Customer Support Team