SUMMARY:

• A professional with 15+ years of IT experience including 8+ years of project and program management in Application Development, Implementation and Support in core healthcare programs. Strategically and cost effectively utilize technology in alignment with corporate goals. Consistently improve delivery times and service levels while reducing costs through SCRUM/Iterative processes. Excel at project management, strategic planning, and implementing best practice methodologies and continuous improvement programs.
• Project Management - Application Development t Agile/Scrum Methodologies
• IT program/portfolio management t Process Improvement
• Change Management t Strategic Planning t Budgets t SOA Mindset Solution approach
• SDLC Business Analysis Vendor Management

PROFESSIONAL EXPERIENCE:

Confidential

Application Development Sr. Project Manager and Scrum Master

Responsibilities:

• Scrum master for JAVA/J2EE and TIBCO teams
• Remove impediments for the teams and work closely with POs to
• Introduce Scrum processes across the organization and other teams
• Increase the adoption of Scrum processes, tools- (Git/Stash,Bamboo,JIRA) and continuous integration, deployment and testing(SMARTBear)
• Assist in design and architectural review for TIBCO and JAVA/J2EE apps
• Manage and assist in the scope definition of the project, involving all the relevant stakeholders i.e. Business, IS/IT and Operations.
• Work with development resource managers to ensure resource availability and allocation to the tasks in JAVA/J2EE, Liferay, TIBCO and PB areas.
• Work with infrastructure team like DBA, Security, network and UNIX to get provide needed support for SCRUM teams.
• Assist release managers in release planning, deployments and warranty support
• Develop a comprehensive project plan to monitor and track progress
• Manage changes to the scope, schedule, and costs using rigorous tracking and verification techniques, tools and processes
• Measure project performance using PM tools like EVM and risk management techniques
• Successfully manage and coordinate the relationship with the client and all the stakeholders
• Build right control to manage project risks to minimize the impact to project value
• Coordinate and maintain relationships with third parties/vendors
• Coordinate between Agile and Waterfall teams across different countries to deliver quality business value to multiple departments via software delivery and program/portfolio management
• Focus on customer relationships, and Enterprise Application Integration rationalization and implementation
• Review and direct the technical solutions for the project/programs with diverse set of the teams
• Assist resource manager in developing and managing budget and annual portfolio prioritization process for interfacing business units using financial investment modelling for functional portfolio (priority, affordability)
• Drive and collaborate closely with other functional managers to develop enterprise IT Portfolio, Roadmap and ROI
• Provide effective decision support on Program/project interdependencies as it relates to cost, schedule and risks
• Assist functional units in development of Business Case and post project benefit realization.
• Pro-actively manage portfolio trends, e.g. projects (not) delivered on time, on budget, on scope, to required quality standards
• Support and lead functional areas with requirements definition, project definition, project planning and testing execution
• Define and track key KPIs to measure success of managed activities

Tools: and Technology Platforms: Java/J2EE, Dot.Net, WCF, SharePoint, TIBCO, Oracle, SQL Server, XRM dynamics, Sitecore, CA ServiceDesk, MS Visio, MS project schedule, MS office and DevOps Atlassian toolset

Confidential

Application Development Program Manager(Clinical)

Responsibilities:

• Scrum master for XRM dynamics teams working on Utilization Review and Disease management programs.
• Assisted and provided inputs on architectural and design reviews.
• Created program structure and quality controls for Medicare advantage programs
• Planned, resourced and executed with appropriate controls for risk management to deliver the value of the behavioral health programs to Medicaid and Medicare population
• Managed and led the Scrum teams to develop work-life products such as the Employee Assistance Program for Medicare programs
• Managed product lifecycle from planning to deployment
• Assisted with iteration planning and feature prioritization for Medicaid Dual eligibility
• Collaborated and led closely with other business managers to develop IT Portfolio, Roadmap and ROI for all Medicare Advantage plans and Prescription drug program
• Increased quality and reduced process time by developing software services on Microsoft DotNet and XRM Dynamics
• Implemented Utilization Review and Disease management workflow programs
• Developed project and departmental budget

Tools: and Technology Platforms: Dot.Net, WCF, SQL Server, BIzTalk, Silverlight, CA ServiceDesk, XRM dynamics, CA ServiceDesk, MS Visio, MS project schedule and MS office

Confidential

Application Development Program Manager

Responsibilities:

• Created and implemented a project that preserved a contribution margin of $0.75 million per year by creating a retention strategy for major accounts
• Saved company $1 million by devising alternative SAS support for Medicare Pharmacy Actuaries
• Increased confidence in quality of Medicare by conceptualizing and creating a Medicare bid stabilization road map

Tools: and Technology Platforms: Dot.Net, WCF, SQL Server, CA ServiceDesk, MS Visio, MS project schedule and MS office

Confidential

Project Delivery lead

Responsibilities:

• Managed about 27 complex projects, each worth average $105K from start to finish
• Assisted Developers on tuning SQL queries
• Developed Mainframe programs
• Demonstrated integrity, accountability, flexibility, and customer-centric approach
• Maintain all strategic and tactical project oversight within the department including project budget, project scope, and project delivery components
• Implemented and tracked change control process in all areas interfacing with IT
• Managed improvement project for SQL servers to meet business operation SLA with 98% availability from existing 65%

Tools: and Technology Platforms: COBOL, DB2, CICS, Dot.Net, WCF, SQL Server, CA ServiceDesk, MS Visio, MS project schedule and MS office

Confidential

Java Team - Project Lead

Responsibilities:

• Managed and tracked complex Microsoft project schedule
• Reengineered existing platform to new Hospital EMR product

Tools: and Technology Platforms: Java, Dot.Net, WCF, SQL Server, Oracle, MS Visio, MS project schedule and MS office