Experience Summary:

• Experience in customizing standard objects Accounts, Contacts, Opportunities, Products, Price Books, Cases, Leads, Campaigns, Assets, Territory2, Reports and Dashboards.
• Created Roles & Profiles and configured the permissions based on the organizational hierarchy.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Designed Custom Formula Fields, Field Dependencies, Validation Rules, Workflows, Approval Processes, Page layouts and Search layouts.
• Experience in Salesforce.com SFA, Force.com Apex Classes, Apex Triggers, Integration, Visualforce, Force.com API, SOQL and SOSL.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Experience in creating Validation Rules, Workflows, Approval and Dynamic Approval Process.
• Experience in data migration from Legacy Systems using Data Loader.
• Extensive experience in writing unit test cases and test coverage for all the apex classes designed.
• Proficient in security and sharing rules at object, field, and record level for different users at different levels of organization.
• A well-organized, goal-oriented, highly-motivated effective team member with excellent analytical, troubleshooting, and problem solving Skills.

Technical Skills:

CRM TOOLS

SALESFORCE TECHNOLOGIES

Apex, Visualforce (Pages, Component & Controllers), SOQL, SOSL, Triggers, Web Services

SALESFORCE API TOOLS

Eclipse Force.com Plug-in IDE, Apex Explorer, Offline Edition, App Exchange Data Loader, Workbench.com

WEB TECHNOLOGIES

HTML, CSS, XML, AJAX, JavaScript, jQuery

LANGUAGES

C,C++,Java, Apex

DATABASES

MS Access, Oracle, SQL Server, MySQL

OPERATING SYSTEMS

Windows 2000 / XP Pro / Vista / 7 /8

Professional Experience:

Confidential

Houston, TX

Role: Salesforce Developer

Responsibilities:

• Active participation in requirements gathering and creating functional requirements for Client.
• Designed Campaign Management and Asset Management for various Campaigns and Accounts.
• Written Apex Classes and Triggers to implement the functionality as per requirements and boundaries of Governor Limits.
• Worked on JavaScript to implement time tracking on each Campaign and display it on the Case object.
• Worked on Schedule Jobs to populate revenue value of an Account made by Sales representative associated to respective district.
• Developed Service Cloud Console Application for Business flexibility of viewing multiple records on a single view.
• Handful of experience in Territory Management 2.0.
• Developed a Visualforce report on Affiliations with respective of hierarchical level (AARDT) Area1, Area2, Region, District and Territory.
• Integrated Data Warehouse to Salesforce to get periodic updates for Standard and Custom objects in Salesforce.
• Created Profiles and implemented Object and Field Level Security to hide critical information.
• Working on Campaign Management to Increase Revenue, track customer interest and sell more to the same customer pool Enhance upsell/cross-sell of products.
• Written unit test cases to get 90 percent test coverage for all the apex classes and apex triggers.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Designed and Deployed dynamic workflows, validation rules, approval processes and auto-response rules for automating business logic.
• Created the Email templates in HTML and Visualforce.
• Used various Sandboxes for developing, testing and migrated the code to the production after UAT testing.
• Worked on Eclipse IDE with Force.com Plug-in for writing business logic in Apex programming language.
• Extensively used Data loader and Import Wizard to insert, update, upsert and export the data.
• Created security and sharing rules at object, field, and record level for different users at different levels of organization.

Environment: Saleforce.com, Apex, Visualforce, JavaScript, Eclipse/Force.com IDE, Metadata API, SOQL & SOSL, Campaign Management, Asset Management and Territory Management 2.0.

Confidential

Minneapolis, MN
Role: Sr. Salesforce Developer

Responsibilities:

• Followed Agile Software Development Methodology.
• Participated in requirements gathering and creating functional requirements for Medtronic.
• Worked on creating Validation and Workflow rules for different standard and custom objects to validate business data and logic respectively.
• Implemented Custom Labels and Custom Settings for referencing datasets across Apex Controllers.
• Integrated Outlook with salesforce using the standard salesforce for Outlook (SFO) to associate emails to Contacts, Leads, and Opportunities.
• Involved in migration of business data to Salesforce based on External ID’s using the Apex Data Loader.
• Generated different Reports and Dashboards on data from objects after execution of controller logic.
• Configured Object, Field and Record Level Security using Profiles and Roles for different sObjects across Sandbox and Production instances.
• Designed Apex Controllers and Visualforce Pages to support complex business logic adhering to the boundaries of Governor Limits.
• Created complex Apex Triggers to handle bulk data and invoked future methods to support asynchronous execution.
• Worked on creating Inline Visualforce Pages to display the data on different Page Layouts.
• Implemented Pagination to make the UI more intuitive for users to navigate through series of records using Standard Set Controller.
• Handled the construction of client objects for SOAP based Web Service Callouts made to external legacy systems and generated visualforce pages to display returned data.
• Primary contact for all the new Customer Portal enhancements and detect fixes.
• Responsible for writing Unit Test Classes with code coverage of almost 90 percent for all the customizations across Force.com.
• Deployed code and configurations across Sandboxes and Production using IDE and Change Sets.

Environment: Saleforce.com, Apex, Visualforce, JavaScript Eclipse/Force.com IDE, Metadata API, SOQL & SOSL, Demand Tool, Service Manager and Customer Portal, Salesforce for Outlook (SFO).

Confidential

IL
Role: Salesforce Developer/Admin

Responsibilities:

• Participated in requirements gathering and creating functional requirements.
• Involved in Solution Packages of the Integration by interacting with team members and splitting out with many possible solutions for use cases.
• Created Technical Designs for new integration product functionality on our client's Student Relationship Platform.
• Develop product capabilities using Force.com, Apex, Visual Force pages, JavaScript and other technologies to connect with third party by integration service.
• Ability to create WSDL’s, which we host the service and to write the functionality to accept the request from third party (campusvue) and process the request.
• Extracted WSDL’S services, hosted by third party (campusvue) to perform an action by connect to their respective repositories and sent the request on demand.
• Integrated Real Time web services by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com.
• Implemented nightly Batch Processes to handle bulk records and scheduled daily jobs using Apex Scheduler.
• Develop Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Templates, Approval Processes, Approval Page Layouts and defined approval actions on them to automate the processes.
• Worked on creating Workflows for different standard and custom objects to validate business data and logic respectively.
• Perform Unit Testing, Integration Testing, and Performance Testing of SIS product functionality.
• Generated different Reports and Dashboards on data from objects after execution of controller logic.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Custom Objects, Script, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse Sandbox data loading, Eclipse IDE Plug-in

Confidential

Cupertino, CA
Role: Salesforce Developer

Responsibilities:

• Building custom lead applications to keep track of sales persons as they fulfill the daily quotas of clinic and service visits.
• Developing SOQL and SOSL queries and integrating them with the Apex code for querying and searching the data.
• Developed Force.com workflows to automate approval of Leads and Opportunities to assign Tasks for the concerned authorities.
• Created formulas and validation rules on the custom objects to enforce the inventory and production constraints.
• Creating Visualforce pages to modify user interface according to the user requirements
• Using Force.com application to build an application that would give an overview of the inventory available at various applications.
• Running tests on the Apex code in Force.com to ascertain that they satisfy the Governor limits.
• Analyzed and imported thousands of Account and Contact records, prior to using the SFDC Import Wizard, to ensure the accuracy of data for end users within the application.
• Customizing page layouts for Force.com custom applications according to end user requirements
• Setting up customer support and case management to deal with customer inquiries.
• Created various Reports and Report Folders to assist managers to better utilize Salesforce as a sales tool

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Confidential

Houston, TX
Role: Salesforce Developer/Admin

Responsibilities:

• Worked on enhancing and supporting the application.
• Worked on various Force.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Created Custom Profiles, Public Groups and Roles to distribute user rights and functionality.
• Created Page Layouts, Search Layouts to organize Fields, Custom Links, Related Lists and other components on a record detail and edit pages.
• Created Custom Objects, Custom Tabs, Entity-Relationship Data Model, Validation Rules, Workflow Rules and Auto-Response Rules to suit to the needs of the application
• Developed Apex Classes, Controller Classes, Extensions and Apex Triggers for various functional needs of the application.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created visualforce pages for capturing different customer enquiries and implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.
• Developed SOQL and SOSL queries to get data from different related objects.
• Created email templates and inbound emails using Visualforce for the clients and customers.
• Implemented various Custom Reports and deployed them for different business user levels.
• Developed Unit test class for Apex classes and worked for improving code coverage up to 85 percent.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Confidential

San Diego, CA
Role: Salesforce Admin/Developer

Responsibilities

• Involved in various activities of the project, like requirements gathering, analyzing the requirements and documenting the functional and non-functional requirements.
• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Created Page Layouts, Search Layouts to organize Fields, Custom Links, Related Lists and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filled updates to implement business logic.
• Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, Renewal Forecasting, and Customer Balance Report with Multi-Currency support.
• Created Profiles and implemented Object Level, Field Level and Record Level security.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, campaign management.
• Created email templates and inbound emails using Visualforce for the clients and customers.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved with Salesforce.com Premier Support and handled the support cases with the help salesforce.com support.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Custom Objects, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

Hyderabad, India
Role: Programmer Analyst

Responsibilities:

• Involved in analysis and design phases of Software Development Life Cycle
• Developed the application using Eclipse IDE and used standard features for editing, debugging, compiling, formatting, build automation and version control (CVS)
• Development UI modules using HTML, JSP, JavaScript and CSS
• Implemented struts validation framework for serve side validation
• Integrated Tiles Framework with Struts Framework
• Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI
• Used JDBC to access Oracle database and implemented connection pooling
• Written stored procedures to add, update and delete data from Oracle Database
• Exposure to web service components using WSDL, SOAP, JAXB, JAX-RPC with JAVA
• Involved in the design and development of core business components using EJB
• Involved in code review and documentation review of technical artifacts

Environment: Oracle 9i, Oracle SQL Developer, Tomcat 5.5, JDBC, Java, J2EE, JSTL, Struts2, Tiles, XML, HTML 4.0, CSS, Java Script, Log4j, Ant, Eclipse IDE, CVS, Web Services, Windows XP, UNIX