Summary

• Over 7 Years of IT experience, 6 years experience in salesforce.com CRM platform as a Developer, Admin, with Expertise in implementation using Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Web Services, Components, Tabs, Custom Objects, SOQL and SOSL, S-Controls, Reports, Analytic Snapshots and Dashboards
• Extensively exposed to creating Objects, fields, Record Types, Workflows, Approval processes, Escalation rules, Assignment rules, Validation rules, Email services, Data migration activities, Custom Page Layouts, Custom Fields and other standard functionality
• Design, Architecture, Administration, Configuration, Implementation and Support experience with Salesforce.com platform
• Experience in development of Salesforce.com applications, Designed Custom Formula Fields, Field Dependencies, Relationships and Lookups.
• Experience in analyzing requirements and documenting for Salesforce.com implementations.
• Hands on experience in handling Sales Cloud, and Service Cloud.
• Good understanding of the Scrum Agile practice.
• Experience working with eclipse IDE, Change Sets and ANT migration Tool.
• Strong Knowledge in AppExchange Applications for integrating with third party applications
• Good experience with HTML, CSS, JavaScript, XML, ActiveX technologies and various database access technologies
• Experienced in OOAD (Object Oriented Analysis and Design) and Model View Controller (MVC) Architecture.
• Proficient in Data Migration from Traditional Applications to Salesforce using Data Loader Utility and Informatica On Demand
• Excellent Interpersonal and Customer Relational Skills. Proven Communication, Presentation Skills and Leadership Qualities

Technical skills:

Sales force skills : Sales force CRM, Sales force SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S-Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

Sales force Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production).

Languages/Technology: Apex, C#, C, C++, Java, Java Script, UML, HTML, XHTML, DHTML, XML.

Database:: Apex Data Loader MS SQL Server 2000/2005, PL/SQL, Oracle 8 8i/9i/10g, MS Access, and MySQL

Operating Systems:: Windows NT / 2000 / XP Pro / Vista, Windows Server 2000 / 2003 / 2008

Testing tools:: Mercury Tools (Win Runner, QTP, Load Runner, Test Director, Quality Center), Rational Suite (Requisite Pro, Rose, Robot, Test Manager, Clear Quest, Clear Case)

EXPERIENCE:

Confidential, Palo Alto, CA

Sr. SFDC Developer

Responsibilities:

• Involved in Community setup for partner users (8000+) which includes heavy customization of UI on Visualforce pages using CSS and JQuery to match the look and feel desired by the business to match with other non SFDC applications of VMWare.
• Developed Content Management System in SFDC by building web integration with THRU (Third Party Vendor) for partners to upload documents which supports size more than 6gb.
• Developed web integration between SFDC and Oracle Identity Manager for partners to login into communities using SSO.
• Customized Salesforce1 mobile app by enabling mobile-based VF pages and Compact Layouts.
• Involved in integration between VMstar(VMware’s SFDC instance ) and Company Master (Oracle EBS) using informatica on demand tool
• Implemented Visualforce, HTML Email Templates to support corporate branding of VMWare.
• Designed Batch Classes to handle Web Services time out calls, which is triggered on a nightly basis via scheduled batch class.
• Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.
• Developed different types of service request and assign the requests to a Queue as a part of Case Management.
• Written Web Service Mock Response classes for test classes and achieved code coverage more than 90%
• Built a public site for Partner Onboarding process, which will record all information in SFDC and is redirected to Ops team for approval.
• Support Data track by providing object/field mappings to Informatica as a part of data activity.
• Enhanced the security settings by creating custom profiles.

Environment: Apex(Controller and Triggers), Visualforce pages, Components, Pages, Data Loader, HTML, XML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Informatica-on-Demand.

Confidential, Mountain View, CA

SFDC Developer

Responsibilities:

• Involved and interacted with various business user groups for gathering the requirements for CRM implementation.
• Developed and maintained Custom Objects, Fields, Formulas, Reports, Dashboards, Triggers, Validation rules, Workflows and Approval Processes on Salesforce.com platform
• Integrated Salesforce with the loan origination system LQB by consuming the WSDL files provided and making Apex callouts to the external Web service.
• Created custom buttons for adding new leads for existing members and sending the application to LQB (loan origination system) for further processing.
• Migrated data from OSI (Oracle 11g) database into Salesforce on nightly basis using Apex data loader.
• Designed and Developed custom Visual force pages to provide customizable views capability for Partner users, with inline search capability
• Developed and used JavaScript, CSS for performing validation and assigning style sheet to the visual force page and developed HTML to create Custom Email Templates inside Visual force page and under Communication templates section.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Performed data migration from Siebel CRM to Salesforce.com.
• Used field level security along with page layouts to manage access to certain fields.
• Migrated code from Development to Testing and to Production environments using Change Sets, Force.com IDE and Force.com Migration Tool

Environment: Salesforce.com, Eclipse IDE, Data Loader, Apex Explorer, Apex, Visual Force, SOQL, Visual Studio, VB.NET, SQL SERVER 2005,Apex, Visual force, Eclipse

Responsibilities:

• Developed several Apex Triggers, Classes and Apex API during the project lifecycle.
• Created Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts.
• Created custom controllers implementing complex code for retrieval from Sales Force to VF pages.
• Wrote SOQL and SOSL statements within custom controllers, extensions and triggers.
• Developed Apex class and trigger to format phone/fax/zip code in account object.
• Developed web-to-lead functionality to capture leads from web to Sales force
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
• Validating the data that arrives from different data sources and generating the reports in the Salesforce.com.
• Embed HTML, CSS, Jquery into Visual Force Pages and deployed the pages onto sites.com
• Developed Test Classes for Test coverage for Apex classes and Triggers on Salesforce platform.
• Integrated Salesforce.com with other applications using webMethods SFDC Adapter and using Salesforce.com SOAP API.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Customized objects and fields using master detail relationship, look up relationship depending on the requirements.
• Created page layouts, validation rules and workflow rules.
• Worked on Salesforce Lead management, Accounts and Contact management system.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.
• Developed Visual Force Pages and used standard, Custom Controllers and controller extension Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Worked On Data Migration From Databases To Salesforce Using Apex Data Loader
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Proficient experience of Salesforce SOQL and SOSL

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, HTML, Web Services, WSDL, SOAP, Sandbox and production environment.

Confidential, Denver, CO

SFDC Developer/Admin

Responsibilities:

• Worked as Salesforce admin support governing user account creation, personal info rmation setup, password reset, Roles & Profile creation, user group creation, updating company profile, Network access setup.
• Involved in setting up field level access for each custom object created based on the user’s role within the organization.
• Worked with field & page layout customization for the standard objects like Account, contact, Leads.
• Involved in customizing custom objects, tabs, fields, page layout as per the business need.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and Roles.
• Used the sandbox for testing and migrated the deployment instance after testing.

Environment:

Confidential ,Houston, TX

SFDC Admin

Responsibilities:

• Author test cases, Execute test cases, Identify and document defects found during testing
• Followed Agile / Scrum Development Process and generated all artifacts for sprint (Iteration).
• Extensively used Rally Agile project management tool for agile development
• Created a test data that satisfies all the testing requirements/business rules and test conditions
• Used HP Quality center for managing the defect flow.
• Created summary reports, matrix reports, pie charts and Dashboards to assist the business team.
• Involved in Unit, System and User accepting testing
• Managed the Traceability between requirements and test cases.
• Implemented pick lists, dependent pick lists, and validation formula fields to the custom objects.
• Created summary reports, matrix reports, pie charts and Dashboards to assist the business team.
• Tested force.com site pages on different browsers

Environments : Salesforce, APEX, Visual force, Informatica on Demand, Ajax

Responsibilities:

• Analysis, design and development of Application based on J2EE using MVC pattern.
• Used Eclipse as IDE for application development.
• Used Weblogic for application deployment.
• Used Oracle 10g as Database.
• Used CVS for version control and Bugzilla for bug tracking.
• Involved in unit testing using JUnit 3.
• Involved in coding for presentation layer using JSPs, XML and for business layer using Struts.
• Involved in development of front-end screens with JSP, AJAX and JavaScript UI libraries.
• Used Ant Script for building and deploying the application.
• Used Test-Driven Development with SCRUM and Agile methodologies.

Environment: Java/J2EE, Servlets, JSP, XML, JavaScript, Ajax, SQL Server 2000/2005, SQL, Eclipse, Windows XP, Linux, CVS, Bugzilla, Axis and Apache Ant.