SUMMARY:

• To work for a thriving company where I can apply my experience, training and loyalty to create a bottom - line impact.
• My passion is android, I will go into more detail on that in the last paragraph, I don’t see it as a skill that is simply utilized for work purposes but also a hobby that I genuinely love and am passionate about learning all I can about.
• I thrive off fast paced environments similar to my experience in the Marines. I also enjoy working with people to create a positive work atmosphere such as the shop environment that I created at Confidential and the family environment I enjoy at Argo. I previously spent 4 years working in the automotive repair field to provide an income while also attending college to gain access to the computer technology field. Since then I have been working at Confidential as an Application Support Engineer. I have over ten years of experience in sales, customer service, and management. I also have been the sole person responsible for the computer systems utilized at the shops I have run which range from a Linux based system at Confidential to a Windows based system at Confidential . I am what you would call a people person with a highly technical background.
• I am self-motivated and have been programming primarily with Java and XML while developing my own android apps the last 4 years. This is a private endeavor that I do during my off time. I have experience with various API’s including Google Play, Google Maps, Facebook, and I have also worked with PHP and SQL in my app’s database integration. This project is constantly evolving and has helped me stay current with the trends and advancements of the Android programming world. It is as much a job as it is pure entertainment for me. I love Android and the challenges I get to tackle implementing new features.

TECHNICAL SKILLS:,

• JavaIntermediate
• JavaScript,Intermediate
• Java/Android Application- Intermediate
• C- Intermediate
• C++, Intermediate
• Swift, Beginner
• XML,Beginner
• CSS,Beginner
• PHP, Intermediate
• SQL, Intermediate
• LUA, Beginner

PROFESSIONAL EXPERIENCE:

Confidential

Registered Android Application Developer

• REST based calls to a private database via Volley, PHP, and SQL
• Facebook API to allow ease of access to user personal information
• SMS calls to allow user interaction even in areas where network access is weak
• Review system that utilizes custom RecyclerViews in order to show users the quality of work each registered user has produced
• Google Maps API in order to display and filter who is displayed and where they are in relation to users
• Many more features to come as I am constantly updating during my free time

Confidential

Application Support Engineer

• Overlook the overall operation of customer environments.
• Create reports for customers including data such as TPS, CPU Utilization per Server, Response Time, and Memory Utilization.
• Resolve tickets which include various problems created by application customization by customer, base software, implementation, and configuration.
• Help developers create and implement hot fixes for clients.
• Ensure Customer Satisfaction
• Create scripts to improve efficiency when performing daily tasks
• Create applications that provide utility to the team
• Review logs in order to identify and prevent potential problems in customer’s environment and application.

Confidential

General Manager

• Overlook the overall operation of the shop.
• Schedule Employees for each work week.
• Order Inventory and Enforce Loss Prevention.
• Maintain Sales Goals per Criteria Mandated By Ownership.
• Maintain a Profitable Payroll.
• Ensure Customer Satisfaction by Performing Call Backs.
• Resolve any Customer Complaints Ensuring Customer Satisfaction while Minimizing Business Cost
• Responsible over all the computer operations within the shop.
• Maintaining the upkeep of all 4 Windows based computers used by the employees.
• Handle all IT related issues in house.

Confidential

General Manager

• Oversaw Sales from Oil Changes.
• Prepared and Sold Estimates for Repair Customers.
• Track and Order Inventory
• Hire and Train New Employees
• Handle Wholesale Accounts
• Oversaw Fleet Accounts
• Calculate Payroll and Maintain A Payroll Below 20%
• Handle all customer complaints
• Maintain and handle all IT issues of 5 Linux based computers used by different shop employees.
• Maintain shop’s internal database and server.

Confidential, Plano, Tx

General Manager

• Increased sales with minimal resources and staff.
• Instigated New Business via Outside Sales Managed daily shop operations.
• Maintained state of property.
• Created staff schedules.
• Maintained maintenance deadlines.
• Ordered inventory.
• Worked up job orders.
• Arranged new fleet accounts.
• Processed liens.
• Maintained employee satisfaction.
• Increased community awareness of services through superior customer service via face to face communication, internet searches, and phone calls.
• Handled all reporting such as weekly profit/loss, payment collections, lien status and payroll.

Confidential,Jacksonville, North Carolina

Shop Chief

• Managed over 3 million dollars worth of tactical vehicles, performed over 100 convoys without losing a single vehicle.
• Maintained vehicles that amassed over 200,000 miles a piece over a nine month period without missing a single convoy regardless of the repairs needed after a convoy.
• Oversaw the entire maintenance cycle for a Battalion level unit ensuring every vehicle was repaired according to specifications in a timely manner.
• Managed Hazmat procedures for the Motor Pool Maintenance Section.
• Managed daily mechanic schedules.
• Collected data and reported parts budgets and inventory.
• Developed preventative maintenance schedules.
• Reestablished the Motor Transport Maintenance Cycle from non-existence after returning from deployment in Iraq.

Confidential 

Team Leader / Quality Control

• Supervised numerous daily work orders and vehicle inspections in their entirety.
• Supervised vehicle work orders and ensured protocol was followed to military specifications.
• Performed anti-corrosion measures for all types of military vehicles. Managed motor pool dispatched vehicles.

Confidential

Mechanic / Automotive

• Handled mechanic needs for over 75 diesel tactical vehicles ranging from HMMWV’s to 7 Ton Trucks.
• Completed and filed paperwork pertaining to each work order and ordered all parts according to necessity.
• Maintained inventory of all tools and tool box.