SUMMARY:

• Over 11+ years of experience in IT Industry including in Analysis, Design, Development of client - server, web based and distributed enterprise. 
• Strong 6+ years of experience primarily using PEGA Rules Process Commander. 
• Strong experience in PRPC for defining hierarchy based class structure and security based on roles and privileges, configuring data models, process flows, business logic definition and user interface Design. 
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) 
• Configured and managed Flows, Harnesses, Assignments, Data properties. 
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules. 
• Strong knowledge in implementing various PRPC components like Decision Tables, Decision Maps and Declarative Expression. 
• Developed the hierarchical class structure based on Pega best practices and Guardrails, security rules based on role and privileges, configuring agents. 
• Well versed with Flow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ) 
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL) 
• Experience in designing and Developing Business Rules Engine (BRE) and Business Process managements (BPM) applications using PRPC 
• Experience in reporting wizard, list view, summary view, activities, Object-Validation.
• Experience in Connectors and SOAP Services in PEGAPRPC to integrate with external system 
• Experience in developing web pages using HTML, JavaScript and CSS. 
• Extensively worked with JAVA, J2EE, JDBC, Hibernate, Spring MVC, JSP and Servlets. 
• Migrating products through environments (DEV, QA, UAT, PROD) using products rules and zip files. 
• Involved in configuring File Listeners, agents, Connector rules like Connect SQL. 
• Through understanding of using Clipboard, Tracer, PAL, DB Trace, Performance Profiler, AES, PLA, analyzing logs.
• Database activities using Oracle - exposing columns, mapping work objects to tables, and indexing tables. 
• Hands on experience in designing Flows, Screen Flows, Correspondence templates, HTML streams for business scenarios. 
• Hands on experience in designing User Interface (UI) rules such as Flow Actions, Harness, Section, Layouts, Paragraphs and Smart Layouts.
• Worked on Debugging and Bug fixing Activities and involved in all stages of testing including fixing the strategies and scheduling the testing process.
• Experience in Unit testing, System and Performance testing in PRPC applications. 
• Highly adaptable in quickly changing technical environments with very strong organizational and analytical skills. 
• Excellent communication and interpersonal skills with ability to interact with individuals at all levels and can work as a part of a team as well as independently.  
• Proficient in Oracle, PL/SQL.

TECHNICAL SKILLS:.

BPM Technologies: PRPC 6.x, 5.x, 4.x, BPMN

Pega Frameworks: SD,CPM Programming Languages Java 1.4/1.5, SQL, PL/SQL J2EE Technologies JDBC, Servlets, JSP, JMS, Design Patterns, POJOs, Struts SOA Technologies Web services, WSDL, SOAP XML Technologies DOM, XML Schema, SAX, XML Beans, XSD and XSLT Operating Systems Windows, Unix RDBMS MySql, MS-Access, MS SQL Server, Oracle, DB2 Web/App. Servers Tomcat, BEA Web Logic 10.0, Web Sphere 6.1, JBOSS.

Tools: WSAD, RAD. Microsoft Front Page VISIO 2000, DB Visualiser.

PROFESSIONAL EXPERIENCE:

Confidential, Washington DC

Sr Pega Developer

Responsibilities:

• Work closely with product owner, business analysts and business users in the process of requirements capture and analysis for designing, developing, coding, testing and implementing enhancements to the Horizon Application
• Responsible for finalizing the scope of business requirements that needs to be implemented in every release of the application
• Work with Business Analysts to create detailed business requirements documentation which will be used to develop the application
• Work on preparing project reports and ensuring that the project work and documents conform to project specification and requirements, including ensuring the quality of deliverables, maintaining records of conformity with product quality requirements, processes and standards
• Setting up of PRPC environment and infrastructure for the development groups
• Set up SSO based LDAP authentication services for the development team members as well as business users
• Migrating code through various environments for the application teams
• Customizing and creating new portals for work manager, work user, Case Manager, Case User etc., with Cisco branding standards using the Pega Out of box portals, HTML, JSP, Java Script, ESB CSA and CSS
• Creating and maintaining Pega roles for various access groups (actors) in the applications
• Creating Integration connectors and services for SOAP, Java, SQL requests that enable interaction with other systems in Cisco
• Developing generic utilities in framework for the applications teams
• Installing and tracking hotfixes, jar utilities for various domains across Cisco
• Helping the development teams with DB connections and server side configurations
• Developing Proof Of Concepts as generic solutions for various use cases like promotions, order management/validation, Award optimization, Policy Management, Onramp Access management etc.,
• Writing complex Activities to alter Pega Out of the box functionalities with embedded Java code
• Writing Complex SQL and PL/SQL queries to access databases of various sub systems in Cisco
• Debugging the process flows using Pega Tracer tool, Rule Inspector and Pega logs
• Setting up agents (Standard and Advanced) on different nodes for batch processing of use case applications and monitoring/controlling them through SMA
• Monitoring various project life cycle environments using Pega AES tool
• Supporting development teams by providing technical solutions, developing prototypes and walking through the PRPC sample applications

Environment: Pega PRPC v6.x/v7.1, Java, JSP, HTML, JavaScript, CSS, XML, SQL, PL/SQL, SOAP UI, REST Client, SQL Developer, TOAD..

Confidential, New York, NY

Senior Pega Developer

• Developed all the business rules for the Pega implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Developing SLAs (Service level Agreements) in Workflow in PRPC.
• Involved in Change Management aspects including defining and implementing procedures/technologies to deal with changes in business environment.
• Provided technical insight and direction on project initiatives from Pega expertise perspective.
• Creation of activities for implementing core business logic.
• Develop Use Cases based on detailed requirements as defined by Business Analysts.
• Developed SOAP services to provide service to external systems.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
• Always designed with reusability in mind. Designed in extension points or rules designed to be overridden to customize behavior.
• Anticipated future reporting requirements and Implemented in correct rule set and class to promote consistency (framework) and specialization (implementation).
• Providing the technical solutions for any implementation level issues/challenging requirements.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Took ownership of several modules and managed a team and delivered the work in time.
• Monitoring Log files for abnormal issues on application and database servers.
• Responsible for making Design documentation of the project, RTM (Requirement Traceability Matrix) of the project.

Environment: PRPC 6.2, SOAP, XML, HTML, DB2, UNIX, Quality Center.

Confidential, Portland, OR

Pega Developer

• Designed and implemented complex user interfaces using Harness, Section, Process flows rules.
• Worked extensively on activities to implement the business logic and extensively on connectors.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions etc.
• Created Client-Side/Server-Side Validations and SLAs.
• Expertise in Pega Rules Process Commander (PRPC) flows, interpretation of flows shapes, Tickets for tangible business scenarios.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, Tracer and PAL.
• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Implemented the Agile methodology in design and the rule development phases using the Pega Rules Process Commander
• Creation of search reports using List view, Summary view rules of PRPC.

Environment: PRPC 6.3, IBM Data Studio, IBM DB2, AES 7.1

Confidential, Jersey City, NJ

Pega Developer

• Worked on different applications within ACE insurance and perform functional integration, regression and system testing for several Projects.
• Developed all the business rules for the PEGA implementation
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Involved in testing and Bug Fixing Activities.
• Designed and implemented complex user interfaces using Sections, Harness and Flow Action rules.
• Developed Data pages and Data Transform.
• Developed SOAP service to receive authorization and Customers details from third party system.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Modified out of box reports and created new reports using List view and Summary view rules.
• Worked on the Subcomponents, Declare Expressions and decision Rules. Analyzed the business and functional requirements provided by the client.
• Doing code reviews and unit testing.

Environment: PRPC 6.1, JBoss 5.1, Oracle 10g, Win7 Pro, HTML, XML.

Confidential, Atlanta

Pega Developer

• Review and understand the business requirement and use cases document and prepare the test case scenario on the basis of use case document and business rule.
• Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules and Map Value Rules) and Declarative Expressions as per the requirements.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Developed Data tables and worked with Pega database.
• Worked extensively on Reports - List Views and Summary Views to cater various business
• Requirements.
• Developed new and rewrote current workflow configurations.
• Creation of validation rules to implement business logic validation.
• Achieved Integration of PRPC systems with External Systems using Connector and Services.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Worked on PAL to find performance issues.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.

Environment: PEGA PRPC 6.2, Pega CRM, SQL, HTML, XML, Oracle 10g, Web sphere, Java, MS Visio.

Confidential

Java Developer

• Analysis and understanding the business requirement and design document and identifying the test scenario and designing the test cases.
• Develop, debug, and deploy new or complex features and functions.
• Responsible for the implementation of application system with core Java and Spring Framework.
• Encapsulated database access using DAO (Data Access Object)
• Designed and deployed XML files for Dispatcher Servlets, Application Context and controllers to implement the Dependency Injection (DI) module in spring.
• Extensively used various J2EE design patterns like Factory, Singleton, and Data Access Objects, to make the development more efficient and system more flexible and structured.
• Wrote controller Servlet that dispatched requests to appropriate classes.
• Worked on RESTful Web Services with JSON for building business layer APIs.
• Designed and modified User Interfaces using JSP, Servlets, HTML, JavaScript and CSS.
• Extensively work in an Agile development environment and knowledgeable in the specified technologies.
• Developed and implemented MVC Architectural Pattern using JSP, POJO.
• Continuous integration software tool Jenkins.
• Worked on Maven for different dependencies of Spring.

Environment: Java 1.7/J2EE 6, Spring MVC 3.1, Oracle 10g, JSP, Servlet, HTML, JavaScript, CSS, SQL, PL/SQL, Eclipse IDE, Tomcat Application Server.