SUMMARY:

• 5+ years of experience in IT Industry with 2+ years of experience in Pega PRPC in Analysis, Design, Development of BPM applications using PEGA PRPC.
• Experienced Developer for defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design. 
• Good Exposure to PEGA PRPC architecture, Inheritance and Rule Resolution.
• Designed PRPC flows using Assignments, Utilities, Decision, Spin - off, Split-Join shapes.
• Expertise in to better understand end user requirements and to prepare technical design documents.
• Experience in using Application Accelerator to create a base application.
• Experience in creating Operators, Access Groups, Roles, Work baskets and work groups.
• Extensively used Dynamic Class Referencing to model the application "Build for Change".
• Expertise in analysis, design, development and managing Work Flows, Class Structure design, User Interface (UI), creating various Flow Actions, Activities, Correspondence rules, Security in the PRPC application.
• Implemented business rules using Decision Rules, Declarative Rules.
• Experience in using Services and Connectors - SOAP Services, Connect-SOAP, File Listeners, Email Listeners, and connect-SQL in PRPC to integrate with external systems.
• Experience in Agile/Scrum Methodology. Implemented Reusable Components by using PEGA PRPC.
• Implemented the business rules based on Software Requirement Specifications (SRS) using PRPC.
• Good in using the Construction and debugging tools like Tracer, UI Inspector, SMA and Clipboard.
• Experience in implementing Agents and Case Management. Experience in defining Report Definition rules.
• Good exposure to Rule Maintenance activities like Rule set creation, versioning, promoting from Dev to QA then to Pre Prod then to Production. Good exposure to object oriented concepts.
• Ability to manage multiple project tasks and deadlines along with troubleshooting skills to facilitate effective and efficient resolution of problems. Expertise in designing complex process flows, UI screens, services.

TECHNICAL SKILLS:

Scripting Language: HTML, Java Script

Web Technologies: HTML, CSS, Java, C, C++ 

Tools: Microsoft Visio

Languages: JAVA

Web Servers: WebSphere, Apache Tomcat 

BPM Tools: Pega Rules Process Commander V6.2/ 7.1/7.2 

Databases: Oracle 8i,11g, DB2, SQL Server

Operating Systems: Windows XP/Windows 7, ms-windows, windows xp, linux.

PROFESSIONAL EXPERIENCE:

PEGA Developer

Confidential, acramento, CA

Responsibilities:

• Created Activities, steps and methods and calling other activities for implementing core business logic.
• Worked on Designing and developing Workflows and Rulesets as well as integrating the application with external systems.
• Involved in testing and troubleshooting the issues of application using PRPC tools like Rules Inspector, Clipboard, and Tracer.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Designed and implemented User Interfaces using Sections, Harness and Portals.
• Created Agents which will run in the background to sending Correspondences, to generate daily, weekly and monthly reports.
• Responsible for creation of rule set designing, class structure and rule-resolution designing.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• End to end Integration testing of the application.

Environment: PEGA PRPC v7.2.1, SQL, C++, Windows XP, Apache Tomcat.

Confidential

Customer Enrollment Servicing 

Responsibilities:

• Involved in enhancement of caller details screens, address change screens and lookups.
• Involved in technical discussions related to integration with external applications.
• Created Pega Correspondence rules to notify the mass mutual field agents and managers.
• Worked on Pega CPM pinup features, interaction and interaction driver components.
• Extensively used data transforms, activities, decisions, Validation rules to perform caller updates, account details etc.
• Developed application specific integration tasks to update the SOR using CATS work events.
• Created Email listener components - using Pega components to read incoming Emails, create work objects and start further processing of case using flows.
• Participated in defect fixes to address UI changes, Case Updates, Process changes etc.
• Performed other project related Pega tasks like Property optimizations, Reports, SLA configurations, access groups, Rule Set creation and maintenance etc.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.

Environment: Pega PRPC V7.1, V6.3 SP1, CPM Framework, Web Sphere, MS Visio 2007, DB2.

Jr. PEGA Developer

Confidential, Charlotte

Responsibilities:

• Provide technical input for creation of Business Requirement Documents.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from series using MQ.
• Exposure in Configuration of Agents, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.
• Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN, Create a manual PPFNs etc.
• Attended Status calls with Business, Technical and Infrastructure Teams to discuss and update project status.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security, which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC V6.2, Web Sphere, MS Visio 2007, Oracle 11g.

Jr. Java Developer

Confidential

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Optimized the code and database for maximum performance.
• Designed Enterprise Application using MVC architecture.
• Created Web Pages using XML, JSP, HTML and JavaScript.
• Developed Servlets for user Authentication and request handling.
• Gathered requirements from Client and made Client Requirement Document (CRD).
• Design and maintain the database to support the application using Oracle8i.
• Stateless Session Beans were used to build the back office for the head office of Auditing.
• Day wise transactions were listed in the browser using Servlets.
• Participated in the migration of data from MS Access to Oracle8i as the legacy system uses MS Access as the database.
• Code complex SQL join queries for reporting which include hundreds of different variation of reports.
• Writing JUnit test cases for testing the application for its completeness and correctness.
• Perform the user acceptance test of the application.
• Designed and developed several web pages using HTML and Java Script to perform validations at Client's side.

Environment: Java, J2EE, JSP, HTML, JavaScript, Servlets, EJB, JDBC, XML, Tomcat, JUNIT, MS Access, UML, Windows.