SUMMARY:

• Over 8+ years of total IT experience and 2 + year of Java Developer and 6+ years of PEGA PRPC Developer experience in Agile, and strong experience in Web focus Reporting and Agile scrum and Smart BPM Methodologies and BIX to define Extract rules for any classes to extract data from the PRPC or the PEGA 7 Platform database and Blaze extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and good Exposure in Finance and Insurance Domains. Design, analyze, develop, debug and unit test code for Java/J2EE & PEGA PRPC workflow applications.
• Lead projects with small and large teams, covering various aspects of software development, process and methodology.
• Review business requirement documents and consult on project scope and timeline.
• Complete project documentation according to SDLC requirements.
• Release management including implementation planning.
• Rapid resolution of issues impacting release.
• Analyze and troubleshoot production issues.
• Experience in complete PEGA implementation cycle, including business process modeling, tool installation, development, testing, and deployment and Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance. Analysis and Preflight tool to check application Guardrails Compliance.
• Experience on CRM/CPMHC and IAC frameworks.
• Experience in developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using PEGA Rules Process Commander.
• Experience working with PEGA Healthcare frameworks.
• Experience with SCE FRAMEWORKS (Supply chain execution Systems).
• Pharmacy Background in PEGA in integrated data tracking methods and systems throughout the enterprise. With processes and systems scattered across the enterprise, there was no standard mechanism to ensure that the business processes and systems were accurately and efficiently capturing the data to meet the requirements of the proposed legislation.
• With PEGA Claims Management for Insurance, property and casualty insurers can rapidly transform their claims operations to achieve dramatic cost reductions and service delivery improvements.
• Interfacing with external systems through messaging mechanisms (ex. IBM MQ).
• Experience developing in XML - related technologies (e.g., XML, DTD, XML Schema, XSLT, X Query, X Path) and Blaze.
• Experience with process architecture issues including business process flowcharting, user interface design, and business logic definition.
• Experience with system architecture issues including data modeling and relational databases, object-oriented and modular design, moderate level of programming experience (Java preferred), and system connectivity and interfaces.
• Experience with MQ messaging infrastructure.
• Experience performing systems analysis and design with PEGA PRPC.
• PRPC CSA/CSSA Certified Architect.
• Experience in running DCO sessions.
• Experience in HealthCare Industry of PEGA in higher versions.
• Experience in designing class structure, workflows and Rule set management in PEGA PRPC and Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for PEGA Rules Process Commander (PRPC) and Developed High Level Class structure and Developed Workflows in PEGA PRPC.
• Experience in Oracle Database, developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Experience on various development environments like IBM Web Sphere, BEA Web Logic, Web services, Ant Deployments, CVS and frameworks like Struts and J Unit.
• Experience in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Experience in designing Use-case diagrams, Sequence diagrams, Activity diagrams, Deployment diagrams and Component diagrams. Well Versed with Web Technologies like XHTML, XML, JavaScript, JSTL, and XSLT.
• Experience with J2EE Architecture, EJB, Web Services, JMS, SOAP, WSDL.

TECHNICAL SKILLS:

Programming Languages: C, C++, C#, Core Java, J2EE, Web services.

Web Technologies: XHTML, XML, Java script, Ajax, J2EE, Adobe Flex. Databases Oracle DB2, My SQL, SQL Server.

Web Servers: BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat, JBOSS.

Other Tools / Technologies: Nexus, SharePoint, Adobe Photoshop, Live cycle designer ES, Selenium HQ, Load Runner, Eclipse, QTP, MS Office Suite, MS Project, Caliber RM.

WORK EXPERIENCE:

PEGA System Developer/ ARCHITECT

Confidential, Chattanooga, TN

Responsibilities:

• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Develop new, and rewrite current, workflow configurations in order to maximize production and operating efficiency.
• Created high level Class Structure in PRPC.
• Experience in developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using PEGA Rules Process Commander.
• Created Activities for implementing core Business logic
• Strong experience in Web focus Reporting
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer service Professionals. Identified reporting requirements to general business functionality, non - functionality needs and required data attributes for BPM specific workflows.
• Experience in requirement gathering, designing class structures and flows, code reviews and knowledge repository.
• Design, analyze, develop, debug and unit test code for PEGA PRPC workflow applications.
• Lead projects with small and large teams, covering various aspects of software development, process and methodology.
• Review business requirement documents and consult on project scope and timeline.
• Complete project documentation according to SDLC requirements.
• Release management including implementation planning.
• Rapid resolution of issues impacting release.
• Analyze and troubleshoot production issues.
• Experience working with various rule types (for instance, Procedural, Decision, Declarative, UI rules, reports, etc.).
• Experience building different types of integrations (service/connector )
• SQL expertise working with different types of databases (DB2, SQL server, Sybase).Ability to understand business requirements and develop rules/solutions satisfying business expectations.
• Developed in creating an express application a new access group is added to our Operator ID form. and this type of application in upgraded from PEGA 6.3 to PEGA 7.1.6 and We can explore express mode by switching of our express application and enabling application editing.
• Ability to switch to other portals, including Designer Studio, and applications from within express mode is controlled by our Access Group form and Operator ID form.
• Developed express applications are small-scale business solutions that are rapidly designed and developed in the PEGA 7.2 Express environment. Created an express application for by running the New Application wizard. Express applications are ideal for new users because they provide just-in-time learning and gradually introduce the features and functionality in the PEGA 7 Platform.
• Effective unit testing (ability to manipulate data to match requirement for unit testing, testing in PRPC, testing externally from batch script)
• Technical/System Management. Effectively troubleshoot system issues (For instance, ability to evaluate and understand errors in PEGA logs, look at alerts and recommend solution options).
• Experience working with PEGA technical support in troubleshooting issues. ii. Experience working with SMA, Use of log analyzer, etc.
• Healthcare Claims industry experience Additional technical capabilities: a. Development. Experience working with PEGA Claims Repair and Claims Workstation verticals. Experience working/integrating with Facets application system.
• C++, KSH, AIX experience. Ability to support batch programs/applications PEGA PRPC 7.
• Technical Ability to do application installs/upgrades/maintenance in Web Sphere. Application Server. Ability to do hot fix installs. Industry. Facets claims data formats Facets data model knowledge.
• HIPAA X12 formats knowledge Quality Measures/Controls Provide accurate estimates of time and schedule for assigned development tasks. Strive to maintain a less than 10% variance for Actual work performed versus provided estimates; estimates will be adjusted where scope or requirements have changed. Perform Status reporting and complete all task assignments according to commitments.
• Follows best practices defined in SDLC process. Implement final work deliverables into production with high degree of quality and accuracy (strive for less than 5% development defects during Quality Assurance/Systems Integration testing).
• Experience in configuration of canned reports, blended reports and analytical reports.
• Experience in Dialog scripts, coaching tips and context sensitive help
• Experience in Inbound, outbound & non-call handling
• Prepared Role Based Access group for the PEGA Workflow team and provided security based roles and privileges at operator level.
• Creation of rules and flow actions in PEGA 7.1.6 and other higher versions available.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and
• Production environments.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.

Environment: PEGA Rules Process Commander 7.X,6.X HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, XML Spy, Quality Center, Share Point, Discovery, Nexus, MS Project, MS Visio.

PEGA System Developer/ ARCHITECT

Confidential, Boston, MA

Responsibilities:

• Working with the Business users, Business Leads, and Business Analysts to define business requirements for designing, testing, and building PEGA systems solutions to meet those requirements and Involved in development of Technical Requirements to provide end state requirements for line of business and development team.
• Experience in BIX to define Extract rules for any classes to extract data from the PRPC or the PEGA 6.x Platform database either to external files (in XML or comma - separated values format) or to any relational database and Blaze.
• Design, analyze, develop, debug and unit test code for Java/J2EE & PEGA PRPC workflow applications.
• Lead projects with small and large teams, covering various aspects of software development, process and methodology.
• Review business requirement documents and consult on project scope and timeline.
• Complete project documentation according to SDLC requirements.
• Release management including implementation planning.
• Rapid resolution of issues impacting release.
• Analyze and troubleshoot production issues.
• Experience in developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using PEGA Rules Process Commander.
• Creation of HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Participated extensively in designing application security which involves setting up Access groups, Access
• Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Created rules based on circumstance.
• Used Smart Dispute framework to reduce service costs and improve customer satisfaction.
• Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Developed and tested solutions based on the design requirements.
• Understanding various components of the system configuration and applying knowledge to conversion issues and Installed and configured PEGA including PR help, PRDBUTIL, PRSYSMGMT, prpc j2ee ear and war files.
• Developed artifacts and workflows while following company standards and guidelines.

Environment: PEGA Rules Process Commander 6.X, BEA Web Logic 9.x, J2EE, Smart Dispute, Rational Rose, Oracle DB2, MS Visio, MS Project, SOAP, HP Quality Center.

PEGA Senior System Developer / ARCHITECT

Confidential, Midtown, GA

Responsibilities:

• Experience in creating Mandatory and Situational document specialization for the documents uploaded to
• Documented. This specialization was done based on Practice Area, Region, Sector, Job type, etc.
• Experience in developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using PEGA Rules Process Commander and with Blaze.
• Experience in creating DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Design, analyze, develop, debug and unit test code for Java/J2EE & PEGA PRPC workflow applications.
• Lead projects with small and large teams, covering various aspects of software development, process and methodology.
• Strong experience in Web focus Reporting
• Review business requirement documents and consult on project scope and timeline.
• Complete project documentation according to SDLC requirements.
• Release management including implementation planning.
• Rapid resolution of issues impacting release.
• Analyze and troubleshoot production issues.
• Experience in BIX to define Extract rules for any classes to extract data from the PRPC or the PEGA 6.x Platform database either to external files (in XML or comma - separated values format) or to any relational database.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Document.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Used BIX (Business Intelligence Exchange) to extract PEGA BPM case data and other information from multiplier systems for advance Business Intelligence and Analytics.
• Involved in testing and Bug Fixing Activities.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.

Environment: PEGA Rules Process Commander 5.5, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

PEGA Senior System Developer/ ARCHITECT

Confidential, NY

Responsibilities:

• Experience with line of business to evolve existing production processes to comply with new government and corporate regulations. Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc. and with Blaze.
• Involved in integrating the CPMHC with other PRPC applications.
• Design, analyze, develop, debug and unit test code for Java/J2EE & PEGA PRPC workflow applications.
• Strong experience in Web focus Reporting.
• Lead projects with small and large teams, covering various aspects of software development, process and methodology.
• Review business requirement documents and consult on project scope and timeline.
• Complete project documentation according to SDLC requirements.
• Release management including implementation planning.
• Rapid resolution of issues impacting release.
• Analyze and troubleshoot production issues.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document and provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Designed and developed the User interface for the application by creating the harness and section rules
• Experience in BIX to define Extract rules for any classes to extract data from the PRPC or the PEGA 5.x Platform database either to external files (in XML or comma - separated values format) or to any relational database.
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service and Implementation of various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.

Environment: PEGA PRPC 5.X, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Java Developer

Confidential

Responsibilities:

• Creating Front - end Applications using HTML, CSS and JavaScript.
• Worked closely with other senior developers, product managers, system architects, and the QA team to deliver optimal designs and software to meet and exceed expectations.
• Contributed positively to the overall team dynamic; participated in stand-up meetings, planning and design sessions and other business-development working.
• Strong experience in Web focus Reporting.
• Elegant implementation of page designs in standards-compliant HTML and CSS.
• Leading technical projects with a focus on quality and improving the user experience.
• Working directly with clients to design and develop elegant solutions and tested cross-browsers compatibility on a range of projects.
• Creating rapid prototypes of interfaces to be used as blueprints for technical development.

Environment: Java, JSP, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, UNIX, Eclipse, XML Oracle.

Junior Java Developer

Confidential

Responsibilities:

• Developed Single Page Applications(SPA) using Angular JS.
• Experience in using Bootstrap for Responsive Web Design (RWD) and CSS media Queries.
• Experience using Angular UI components like GRID
• Experience in using Scaffolding tools like Yeoman, Bower, Grunt and NPM.
• Experience of Object Oriented JavaScript programming and JavaScript MVC framework.
• Experience in W3C web standards with great skills in achieving the best cross - browser user experience for sake of long-term user retention and engagement.
• Experience in implementing cross-browser style-sheets.
• Strong knowledge in Document Object Model and DOM functions.
• Experience in understanding of System development life cycle (SDLC) as well as various phases such as
• Analysis/Design, Development and Testing.
• Experience in Development, Implementation and testing in various application architectures, including E- Commerce, B2B, Distributed Applications, Internet /Intranet.
• Experience with Eclipse, Notepad++, Visual Studio and Dreamweaver.
• Experience in exceptional problem-solving and troubleshooting capabilities.
• Excellent Team player with good Communication and Interpersonal skills.
• Experience in client side validation tool using technologies such as Angular JS and JavaScript.
• Experience in AJAX & JSON communication for accessing Restful web services data payload.

Environment: Java, JSP, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, UNIX, Eclipse, XML Oracle.