SUMMARY:

• Certified Salesforce Developer with Over 7+ years of experience in Information Technology including 6 years of Force.com Development experience.
• Extensive experience in developing Apex Classes, Triggers, Controllers and Visual force pages.
• Experienced software developer with good Java, AJAX, CSS, CRM, APEX Web Services API development skills, JavaScript, Visual Force, APEX Batch jobs and Scheduled jobs.
• Good working experience in various capacities such as Salesforce developer, Salesforce Administrator, Force.com developer and Business Analyst and involved in various phases of entire project from requirement gathering, architecture development, implementation, training the end users.
• Worked in all stages of Software Development Life Cycle (SDLC) i.e., Systems Analysis, Design, Development, Testing and Implementation
• Expertise in designing of Custom Objects, Custom Fields, Pick List, Role based page layouts, Workflow Alerts & Actions, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Expertise in Data Migrationfrom Traditional Applications to Salesforce using Import Wizard and Data Loader Utility.
• Expertise in various Standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
• Experience in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various Roles, Profiles and configured the permissions based on the organizational hierarchy.
• Created Page layouts, Search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Working with different aspects of Web Services(XML, WSDL, SOAP, and REST).
• Extensive experience on customer portal and partner portals.
• Experience using App Exchange Applications like Dupe Eliminator, Marketo, Exact Target Marketing etc.
• Experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Experience in Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
• Extensive experience in customizing the User Interface of Salesforce CRM using Apex Programming, Custom Controllers, Visual force, CSS and JavaScript.
• Expertise in using the sandbox and Java Ant for testing and migrated the code to the deployment instance after testing.
• Experience in AppExchange Applications for integrating with Third Party Applications
• Experience in customizing Data model of Salesforce.com CRM using Workflows, Triggers, Validation Rules, and Approval Processes.
• Good Domain knowledge on ERP Applications: CRM, Retail and Health Care.
• Experienced in Business Analysis working closely with Business & Support Units and have experience in usingObject Oriented software development (OOD) methodologies like XP-Agile, Rapid Application Development & Test Driven Development.
• Ability to meet deadlines and handle pressure in coordinating multiple tasks in a work/project environment. Versatile team player with excellent analytical, presentation and inter-personal skills.

TECHNICAL SKILLS:

CRM Tools: Salesforce.com

Salesforce Technologies: Visualforce, Apex Controllers, Salesforce1, Triggers, Sales cloud, Service cloud, Data Loader, Translation workbench, Custom Labels, Custom Settings, Data Categories, Article Management, SOQL/SOSL.

Methodologies: Agile/Scrum/Kanban and Waterfall

Salesforce Integration Tools: Data Loader, Command line Data loaderLanguages: Java, SQL, Apex, JavaScript, AngularJS

Databases: MS Access, Oracle 9, SQL Server 2005/2008, MySQL

Web Technologies: CSS, Web Services, XML, HTML, Adobe Photoshop, Flash, Dreamweaver

Operating Systems: Windows NT /2000/XP Pro/ Vista, Windows Server 2000/2003/2008, Linux, Unix, Macintosh.

Others: MS OFFICE SUITE, MS VISIO, MS PROJECT

PROFESSIONAL EXPERIENCE:

Confidential, North Chicago, IL

Sr. Salesforce Developer

Responsibilities:

• Implemented various Custom Reports and deployed them for different business user levels.
• Customized the entire Salesforce.com applications to in corporate the business requirements which involved creating Web Forms using S Controls functionality and processing the data in SFDC with the extensive usage of Web services API.
• Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Performed the roles of Salesforce.com Administrator / Implementer in the organization.
• Closelyworkedwith SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects and custom objects.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components, and S Controls to suit to the needs of the application.
• Customized tabs among different business user groups and business centers.
• Created various Profiles, established object and field level security, configured the permissions based on the organizational hierarchy requirements
• Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Involved withSalesforce.com Premier Support and handled the support cases with the help salesforce.com support
• Wrote Test Classes and maintained code coverage over 95%. Developed Schedule Apex, Batch Apex and Apex Triggers
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.
• Used sandbox for testing and migrated the code to the deployment instance after testing.
• Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com.
• Demoed enhancements to business stakeholders in sprint demos. Designed VisualForce Pages using HTML & JavaScript and and created custom controllers
• Installed Apps from AppExchange like Account Hierarchy, DupeBlocker.

Environment: Windows XP Pro, Force.com Platform, Salesforce Enterprise Edition, Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, Force.com Web Services API, SOQL/SOSL Queries, Reports, Eclipse, Force.com Eclipse Plug-in, SalesForce.com Sandbox, Security Controls, Sandbox data loading, HTML, Java Script, CSS, WSDL, SOAP

Confidential, Englewood, Colorado

Sr. Salesforce Developer

Responsibilities:

• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Implemented and maintained Cases Management in Salesforce Service Cloud.
• During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
• Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.
• Wrote User Stories based on the requirements gathered from all the stake holders.
• Delivered project needs on time with Agile Methodology.
• Reported progress to all stakeholders through Sprint Burn-Down Reports, Iteration Burn-Down Reports, and velocity target updates.
• Operated in 3 week sprints with flexibility on length based on immediate functionality concerns.
• Ensured application availability and data integrity through preventative maintenance and upgrades.
• Developed various custom objects like field scheduling event, procedures and recurrence. Experience in developing Salesforce1 mobile application.
• Worked with business analyst to develop project implementation and develop plans including user interfaces.
• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visual force, which support most critical processes and workflows.
• Created Pricing rules, constraint rules for types of products.
• Deploying applications from Sandbox to Production using Change Sets.
• Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary.
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address)
• Experience using App Exchange Applications like Dupe Eliminator.
• Using Apex Data Loader mapped data sources and loaded data into Call Center application
• Worked on Writing and Reviewing QA test scripts for UAT with end-users and UAT signoff
• Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
• Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Created complex workflow rules criteria’s for field updates and email alerts.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script,SQL,Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Custom Views, Sandbox data loading, Eclipse IDE Plug-in Web Services, WSDL, SOQL & SOSL, Eclipse IDE Plug-in.

Confidential, Palm Beach, FL

Sr. Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce.com implementation and documented the Business and Software Requirements.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional need i.e. Sweep & Match, Custom Member Search, and Data Synchronization by web services integration.
• Created various Standard and Custom Reports / Dashboards (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce.com as a sales tool and configured various Reports and for different user profiles.
• Worked on new lightening feature to get user interface with a seamless experience on all devices.
• Integrated Salesforce with Angular. Js for Onboarding Application.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, Sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
• Single-Sign On (SSO) integration - Implement Single-Sign On (SSO) for browser based logins to Salesforce
• Created profiles and implemented Object and field level security to hide critical information on the profile users. transferring the data from the external system into salesforce.com using Apex Data Loader 20.0.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Involved in the Data Transformation and Data Cleansing activities while
• Worked on doing making minor enhancements to SFDC application required by business users from time to time

Environment: Saleforce.com platform, APEX Language, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in

Confidential, St, New York, NY

Sr. Salesforce Developer

Responsibilities:

• Implemented and maintained Salesforce Service Cloud and Sales Cloud. Built custom solutions with Apex and Visual force, which support most critical processes and workflows.
• Deploying applications from Sandbox to Production using Change Sets.
• Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary.
• Implemented platform security based on the Organization security, Session security and Network-based security (Using IP address)
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• During every new platform release from Salesforce.com, discussing the new release features with teammates and BA team to effectively improve the features on current environment.
• Defined Master-Detail and Lookup relationships on the objects and created junction objects to establish connectivity among objects.
• Created Pricing rules, constraint rules for types of products.
• Used agile methodology of development for all the project requirements given by the BA Team. Also have regular scrum meeting between BA and Developer team to discuss issues and goals fulfilled.
• Developed Custom Objects, Custom Reports Tabs and Components and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Experience using App Exchange Applications like Dupe Eliminator.
• Created Visual force pages as per the client requirements and customizing Partner portal using various components.
• Salesforce.com Configuration and Design of Service Cloud, Sales Cloud and Force.com solutions, with an emphasis on Service Cloud solutions
• Created Custom Visual force components and attributes to override the look and feel of standard Visual force components.
• Involved in developing the UI view pages using HTML5 semantic tags. Used HTML5 layouts with Angular JS directives as Views
• Used SQL queries for retrieving data.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Integrating the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services
• Created validation rules for performing data validations depending on the user’s profile and their record type
• Maintained user roles, security, profiles, and workflow rules wherever necessary.
• Created complex workflow rules criteria’s for field updates and email alerts.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Worked with Dynamic Apex to access S-Objects and field describe information, execute dynamic SOQL, SOSL and DML queries.
• Worked on reports using custom and standard report types. Also created Dashboards using the existing reports.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.

Environment: Salesforce.com Platform, Apex Language, Data Loader, HTML, Java Script, SQL, Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Custom Views, Sandbox data loading, Eclipse IDE Plug-in Web Services, WSDL, SOQL & SOSL, Eclipse IDE Plug-in.

Confidential, Poway, CA

Java/J2EE Developer

Responsibilities:

• Developed applications according to a structured agile project management methodology.
• Designed and developed the User Interface using JSP, JSF, HTML5, CSS3, JavaScript, AngularJS and Bootstrap
• Implemented the MVC pattern with Struts framework with Tiles for the presentation layer
• Involved in coding Servlets and Java Beans communication
• Developed Servlets to process the requests, transfer the control according to the request to corresponding Java beans, JSP pages
• Worked with the business to understand the requirements and developed System Design Docs (SDD)
• Involved in Analysis & Design, estimate work effort of the project in a rapidly changing environment
• Used Rational Rose and UML to design Use Case, Class, Activity and Sequence diagrams for functional design documents
• Created JNDI variables in the admin console, and used them in the application development
• Built and accessed the database using Hibernate with Oracle 10g
• Attended regular meetings with the business to update the progress of project development

Environment: Java 1.7,JSP, XML, HTML5, JavaScript, Apache, JQuery, CSS3, Servlets, Spring, Hibernate, SOAP Web Services, MySQL, SQL, JAXP, POJO, AJAX, Tomcat 8.0, JSF, DOJO, JSON, AXIS, MAVEN, JUNIT, JMS, Log4j, JPA, EJB