PROFESSIONAL SUMMARY:

• 7 years of experience in IT Industry including 5 years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Certified PEGA Senior System Architect having pleasant experience in design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PRPC.
• Experience in developing Work Flow, Rule based BPM applications on Pega Rules Process Commander (PRPC).
• Exposure in Health Care, Pharmaceutical, Banking and Insurance.
• Expertise in designing and implementing Pega PRPC Solution Framework products such as CPM and CPM HC.
• Worked on developing and designing SOAP Services and Connectors in the Pega application.
• Designed Class structure, Flows, Activities and Rule set management.
• Involved in developing User Interface and Screen Layout using Harness, Sections and HTML.
• Configured and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Sound skills in performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA and Log User.
• Expertise in gathering, documenting, and analyzing business needs and requirements and worked on several project methodologies like SDLC, Waterfall, RUP, Scrum and Agile.
• Implementing Pega Guardrails using various versions of Pega PRPC.
• Knowledge on Pega Implementation Cycle, which includes PRPC tool installation, design, development, testing and implementation.
• Worked thoroughly on reporting wizard, list view, summary view, Obj - Validation.
• Expertise in using, configuring, deploying and troubleshooting of Application Servers like Web logic 8.1, Web sphere Application Server 6.0,and Apache Tomcat-5.0.
• Hands on experience in JAVA, J2EE (EJB, Servlets, JSP), XML.
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Well adaptable to challenging environments, strong work ethics and commitment to work well to serve and achieve clients’ objectives.
• Have good communication and interpersonal skills, an excellent team player, works towards the growth of an organization.

TECHNICAL SKILLS:

Smart BPM Suite: PEGA Rules Process Commander (PRPC)

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web services (SOAP)

Database: Oracle, MS Access, Microsoft SQL Server, SQL & PL/SQL

Operating Systems: UNIX, Windows XP/ VISTA/7/ NT/ 2000/ 2003

Markup Scripting Languages: HTML, XML, SOAP, WSDL, Servlets, JSP, AJAX

Languages: Java, J2EE, C, C++

Project Management: Waterfall, Agile (Scrum Methodology).

Web/Application: Servers Apache, Tomcat Server, Web logic, IBM Web sphere

WORK EXPERIENCE:

PEGA Developer

Confidential, Saint Louis, MO

Responsibilities:

• Worked with the Business Leads, Business Analysts to define business requirements for designing and analyzed those requirements.
• Participated in designing application security which involves setting up Access groups, Access roles, Operators, Application, Org Divisions, Org Units and Work groups.
• Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implemented Agile/Scrum Methodology and participated in development & conversion of business requirements into user stories and respective JIRAs.
• Created process flows and properties based on the requirements.
• Customized and implemented default Flows, Flow actions and UI that are critical to the business.
• Configured CPM interactions, service processes, portals and other key components.
• Generated REST connector and the associated data model and parameterized the data page to pull the data for various scenarios.
• Created reports using Report Definition, List view and Summary view rules of PRPC.
• Followed PEGA Guardrails in implementation of the application.
• Ensure that the business and technical architecture of the delivered solution related to PEGA PRPC matches customer requirements.
• Involved in Implementation of Declarative processing features - Expressions, Constraints, Declare On Change, Decision Rules like Decision Table, Decision Tree, Decision Map.
• Involved in Bug fixing activities with Lead and System Architects for Harness, Declare expressions.
• Assisted planning and execution of unit, integration and user acceptance testing.

Environment: PRPC 7.1, HTML, XML, SQL Connectors, HTTP, SOAP Services, IBM DB2, Java, J2EE, CSS, Java Script, Web Sphere, CPM Framework.

PEGA Developer

Confidential, Towson, MD

Responsibilities:

• Experience in transforming user’s expectations into Business Requirements and subsequently designing the solution using UI rules like Portals, Harness, Flow Actions and Sections.
• Involved in Design of Class Structure, Data Model and Rulesets.
• Created Decision Rules (When Rules, Decision Tree, Decision Table and Map Value Rules)
• Created Validate, Edit Validate Rules and Declarative processing with Forward and Backward Chaining.
• Involved in creating Activities, Flow Actions as part of application development.
• Implementation of Declarative processing and Decision rules.
• Created various declarative rules like Constraints Declare on change declare trigger according to the requirement.
• Used the Data Pages to invoke the connector and was involved in Outbound Mapping and Inbound Mapping. Experienced in developing and designing SOAP/REST Service.
• Modified out of box reports and created new reports using Report Definition rules.
• Experience in using performance tools like Performance Analyzer (PAL), DB tracer and Performance Profiler.
• Tested and debugged using Tracer and Rule Inspector.
• Checked code for compliance to standards and Pega Guardrails.
• Experienced in one full software development lifecycle (SDLC)

Environment: PEGA PRPC (6.3), SQL, HTML, SQL Developer, Oracle, IBM WebSphere, QC, JAVA, Windows 7, MS Visio, CPMHC Framework.

PEGA Developer

Confidential, Winston-Salem, NC

Responsibilities:

• Extensively involved in design and development of Data Model, Class structure, Process flows, and UI.
• Worked on designing and developing Workflows, Rule sets as well as integrating the application with external systems.
• Created Activities, Stages and Steps for implementing Business Logic.
• Created Agents Scheduler and worked to find out root cause for the errors from system management console.
• Involved in deploying CPMHC Framework and modifying the CPMHC User Interface.
• Designed and developed SLAs as per the business requirements.
• Involved in presenting CRM solutions to customer service clients.
• Used Tracer, Clipboard, PAL, System Management Application and log files for debugging.
• Troubleshoot and communicate with PEGA Support team to resolve technical issues which require hot fix.
• Unit testing of Developed Applications and raised tickets in UAT and SIT environments.

Environment: PEGA PRPC (6.3/7.1), JAVA, SOAP UI, SQL, HTML, SQL Developer, Oracle, IBM WebSphere, Windows 8, CPMHC Framework.

PEGA Developer

Confidential, New York, N Y

Responsibilities:

• Interacted with Business users to understand the client’s requirement.
• Designed Business Rules to implement the logic.
• Creation of stages, steps and flows.
• Created Access groups, workgroups, workbaskets and operator IDs.
• Created of Activities and Step for implementing core business logic.
• Created and maintained Rules, Rule Sets and versions.
• Defined Harness, Sections rules and Paragraph rules for GUI features.
• Created and implemented Declarative Expressions for a value change on properties.
• Implemented Decision tables, Decision trees, Decision Maps.
• Designed portals, Gadgets depending on the Client’s requirement.
• Involved in creation of validation rules to implement business logic validation.
• Created Reports (List view and Summer View).
• Integration with External systems by using SOAP/REST/Rule-Connect-SQL Services and Connectors.
• Created product rule for Deploying in to higher environment.

Environment: PEGA PRPC V5.5, 6.1, Visio 2003, Java, Windows XP, Apache Tomcat.

Java Developer

Confidential

Responsibilities:

• Identified system requirements and developed system specifications, responsible for high level design and development of use cases.
• Involved in designing Database Connections using JDBC.
• Created Perl CGI to parse and validate submitted form data, email to Procmail server and invoke Perl Scripts to load data into database.
• Implemented role-based UI with Java applets using Swing components.
• Invoked remote objects to assign/reassign, approve or reject defects, and to communicate among team members.
• Involved in design and Development of UI using HTML, JavaScript and CSS.
• Developed, coded, tested, debugged and deployed JSPs and Servlets for the input and output forms on the web browsers
• Implemented RMI objects to validate logins, retrieve and update defect records.
• Installed shopping carts by use of CGI scripts for business client websites.
• Experience in going through bug queue and assigning bugs to team members, analyzing and fixing bugs, and Filing, following-up, and escalation of bugs.

Environment: Tomcat Web Server, Jdk1.3, Servlets, JDBC, JSP, Swing, RMI, Perl, PHP, C++, CGI, Oracle 8i.