PROFESSIONAL SUMMARY:

• Around 7 years of experience in IT Industry and more than 6 years of experience in Analysis, Design, Development, Deployment and Maintaining of BP application using the PEGA Rules Process Commander (PRPC 5.x/6.x/7.x) tool
• Exposure to varied domains like Banking, Health Care and Insurance
• Certified System Architect (CSA) PEGA V6.2
• Experience in various version of PEGA PRPC like 6.1 SP2, 6.2 SP2, 6.3,7.1 SP2
• Experience in gathering, documenting and analyzing business requirements and worked on many project methodologies like Agile / Scrum
• Involved in design and development of Data Model, Class structure, Access Groups, Complex Process Flows, Activities, Activity Step Methods and User Interface (UI)
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Rulesetmanagement and associated tools such as export & import tools
• Exposure in AGILE iteration based project methodology &SDLC life cycles.
• Knowledge on PEGA Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
• Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenarios
• Expertise in developing Rich UI, CSS, Skins, Screen Layouts using JSP’s and HTML
• Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL)
• Used Connectors like SOAP, SQL and service like SOAP to integrate PRPC with external systems.
• Worked on developing user interface and screen layout using Harness, Sections, and HTML.
• Expertise on Integration Services like SOAP, JMS and SQL using PRPC
• Hands on experience in JAVA, J2EE (EJB, Servlets, JSP), XML
• Experience with various Application Servers like Web logic 8.1, Web sphere Application Server 6.0, JBOSS and Apache Tomcat - 5.0.
• Extensive experience with Oracle Databases & thorough knowledge & experience in PL/SQL, Stored Procedures, Triggers
• Familiar with Operating Systems like UNIX and Windows
• Complete project lifecycle experience with excellent communication skills, exceptional problem solving capabilities

TECHNICAL SKILLS:

Smart BPM Suite: PEGA Rules Process Commander (PRPC v 5.4/5.5/6.2/6.3/7.1 )

Application/Web Servers: Tomcat 6.0, WebLogic 8.1, WebSphere 6.0.

RDBMS: Oracle 8i/9i/10g/11g,DB2

Programming Languages: JAVA/J2EE, SQL, PL/SQL

J2EE Technologies: Servlets, JSP, JDBC, JMS, Web services (SOAP)

Markup Scripting Languages: XML, HTML, CSS, JavaScript

Design Tools: Microsoft Visio 2003/2005 Professional, UML

Version Controls: Cl dar Case

Operating Systems: Windows 7,Windows 98/NT/2000/2003/XP, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

Sr PEGA Developer

Responsibilities:

• Worked with the Business Leads, and Business Analysts to define business requirements for designing and analyzed those requirements.
• Worked extensively with Agents, File Listeners and JMS MDB Listeners.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Applicationand, Org Divisions, Org Units and Work groups.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Created Process flows and Properties based on the requirements.
• Customized and implemented default Flows, Flow actions and UI that are critical to the business
• Creation of search reports using Report Definition, List view and Summary view rules of PRPC.
• Coded various PRPCactivities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules.
• Followed PEGA Guardrails in implementation of the application.
• Prototype and create business domain specific workflows with rule based decision logic
• Ensure that the business and technical architecture of the delivered solution related to PEGAPRPC (Pearls Process Commander) matches customer requirements.
• Implementation of Declarative Processing features - Expressions, Constraints, On Change, Decision Rules like Decision Table, Decision Map.
• Assist with planning and execution of unit, integration and user acceptance testing.
• Assist and troubleshoot complex issues, work with application team and Vendor to resolve it.
• Facilitate knowledge transfer of PRPC functionality and application functionality
• Involved in debugging application using PEGA Tracer tool, performance testing using PAL tool.

Environment: PRPC 6.2/7.1 SP2, MS Visio, HTML, XML, SQL Connectors, HTTP, SOAP Services, IBM DB2, Java, J2EE, CSS and Java Script, IBM Web Sphere Application Server

Sr PEGA Developer

Responsibilities:

• Extensively involved in design and development of Data Model, Class structure, Access Group, Process flows, Activities and UI properties.
• Worked on Designing and developing Workflows, and Rule sets as well as integrating the application with external systems.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into PMF stories.
• Modified Workflows using MS Visio in PRPC.
• Created Activities and steps for implementing Business Logic.
• Developed Decision rules and Declarative rules
• Worked with Agents.
• Designed and developed SLA's according to the business requirements
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.
• Mentored the teams that are working off shore by providing business insight and resolved functional and technical queries raised by the team.
• Updated Rules, Data Instances, Defects and Hot Fixes in Rule-Tracking sheet.
• Unit testing of Developed Applications and solved tickets in UAT and SIT environments
• Code Reviews and Peer reviews
• Prepared Manifest document to validate production

Environment: PEGA PRPC (5.4), JAVA, SQL, HTML, SQL Developer, Oracle, IBM Web sphere, QC,JAVA, Windows 7, MS Visio

PEGA Developer

Responsibilities:

• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into Jira stories and analyzed that with team to make sure development is according to business need
• Review process design and reusable component development
• Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for application flow
• Involved in design and development of Data Model, Complex Process flows, Activities, Functions and User Interface (UI) Rules.
• Design and development of Harness rules, Section rules and Layouts
• Created Activities and steps for implementing Core Business Logic.
• Design and development of Report Rules, Technical Rules and Security Rules
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Created Gadget and HTMLFragment rules for custom portals
• Designed custom User and Manager Portals
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system
• Worked with Declare Indexes, Agents and Listeners
• Worked with Xml Parse and Steam Rules.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging
• Worked extensively in designing application security which involves setting up Access groups,AccessRoles,Operators,ApplicationID,Org Divisions, Org Units and Work groups
• Code Reviews and Peer reviews
• Involved in Bug fixes and Unit testing

Environment: PegaPRPCV6.1,Jira,Oracle, IBM WebSphere, Windows 7,Toad JAVA, MS Visio, SQL, HTML, CSS, XML

Java/ PRPC Developer

Responsibilities:

• Design and Implementation of transaction search portal, for Payments for both lines of business.
• Helping manage offshore resources with regards to design, delegation of tasks, and explanation of client requirements on deliverables.
• Created High Level Class structure, Workflows and Rule sets in PEGA PRPC.
• Created System use cases, decision diagrams to provide appropriate decomposition to the use case model and documents to control the complex claim engine flows.
• Configured several JDBC and MQinterfaces.
• PRPC Build Deployment using Tomcat on MS SQL server and Oracle Servers.
• Implemented a Business Process Management tool to initially automate current process, but more importantly, to facilitate changing and improving the process in a dynamic way, using business analysts versus programmers.
• Used PEG Smart Dispute framework.
• Involved in customizing and extending various Smart dispute framework rules.
• Designed Business Rules to implement, expansion and performance improvements System using PEGA PRPC.
• Creation of Class structure in PEGAPRPC, HTMLrules, Properties (Data types), Embedded Pages and Correspondences.
• Communicating with teams, Client including guiding other technical members.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Inserted chunks of custom Java Code as demanded by the application.
• Extensively involved in updating and deploying different Rule set Versions as required by the organization.

Environment: PRPC 5.2, Java, Java Script, HTML, Tomcat, MS Visio 2003, Windows XP, Oracle 10g.

Java/J2EE Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC).
• Created UML sequence diagrams to show the page flows.
• Involved in Creating UML class diagrams to show the pages, action and form classes in an inheritance hierarchy based on the framework base classes and page templates.
• Created tile definitions, struts-config, XML files, validation files and resource bundles for Safe & Reporting modules using Struts framework.
• Implemented Form classes, Action classes, JSP’s for the entire Safe & Reporting modules using Struts framework and JDBC to retrieve data from backend Oracle database.
• Resolving the System Testing and Production tickets/issues.
• Involved in Coding, Unit Testing, and implementation.
• Co-coordinating with onsite people and Interacted in client sessions.

Environment: Java, JSP, Struts, Hibernate, Oracle 8i, Eclipse and Tomcat.