OBJECTIVE:

• Your job opening presents the precise challenge I am pursuing, and I would welcome the chance to discuss this opportunity with you.

TECHNICAL SKILLS:

• Peripheral device configuration, maintain and repair the Network with good troubleshooting skills.
• Developing and programming projects using java and data structures (advanced java).
• Installation of software and an expert user on Windows Operating Systems XP, 7 and 10.
• Multilingual, fluent in speaking, writing, and understanding the Arabic language.
• Good knowledge of hardware information such as CPU, Memory, Disk, Network, Bios.
• Installation of hardware, configuring routers, modems and hubs.
• Excellent knowledge in using Microsoft Office suite and windows based tools.
• Familiar with Eclipse, Oracle and Citrix software.
• Familiar with TCP/IP protocols, DOS, UNIX/LINUX environments and VB .NET
• Great ability to work under pressure with aggressive deadlines.
• Excellent physical stamina and the skill to multi - task, great ability to work alone and within a team.
• Keeping a positive attitude towards the employees and fellow managers.
• Supervising up to ten employees and responsible of filing end of shift reports.
• Excellent background with customer service, work ethics, food safety, time management, money handling and keeping a friendly atmosphere in the work place.
• Constantly providing quick, well-timed and professional service in any work place.

PROFESSIONAL WORK HISTORY:

Software Java Developer

Responsibilities:

• Novice in the product and application programming. Embraces and able to learn new technology.
• Supporting own programming changes during testing, user acceptance testing, and post implementation.
• Completing basic programming changes for application requests submitted by field operations, IT production support and various project teams.
• Assisting in taking productions support tickets and resolving the issues in a timely manner by writing SQL scripts to fix the problems.
• Debugging the code and database for defects using Splunk for enterprise and Toad for Oracle.
• Adhering to error handling standards and seeking guidance when needed by the DEV solution lead and other fellow developers.
• Working under immediate supervision and performing assigned tasks then providing frequent status to manager and lead.

Software Test Engineer

Responsibilities:

• Scripting and executing tests for business application software.
• Creating manual test designs using HP Quality Center, Application Lifecycle Management and Service Manager Tools.
• Developing Automation scripts using HP UFT and Test Automation Manager (TAF) to cut down on manual regression testing for each release cycle.
• Delivering projects using the waterfall methodology and scrum strategies using JIRA board.
• Stepping in and leading small group of test engineers to execute a big portion of a project in a timely fashion by putting a plan together working closely with the QA manager.
• Designing multiple trainings and write-ups for the test organization engineers to facilitate easier understanding for specific software/tools and executed projects.
• Executing database and SQL testing using Toad and expert in XMLs using SoapUI tool.
• Maintaining a list of 3,000+ defects as an activity to promote system training and provide the business team with issue-recreation on older defects.
• Advancing in career and reaching a level III promotion in a relatively short time.

Senior QA Software Test Engineer

Responsibilities:

• Managed and maintained a web-based testing tool (ApTest) for designing manual test cases for projects.
• Handled daily test lab activities while delegating projects and training system key-operators.
• Attended weekly meetings providing vital information of error reports and to discuss key-operators work progress of the week.
• Supported multiple software and hardware products across various project teams and system test labs.
• Shadowed software engineers with code change in Linux based environments.
• Assisted in delivering code to help fix software bugs while working with development teams.
• Wrote test plans and test cases in an Agile SCRUM process within the team and providing demos by end of sprints.
• Investigated customer problems further and provided a thorough understanding of the issue and workarounds to present it to development engineers.
• Experienced with IBM defect tracking tools such as ClearCase and ClearQuest.
• Tested and evaluated software releases for quality and reliability of Xerox multifunction machines, as well as validating associated fixes and patches. Performed various manual and automated tests as required.
• Conducted feature function tests for customer satisfaction providing clear documentation of results found during testing, as well as supporting regression testing for multiple systems.
• Demonstrated and provided real understanding and documentation to any problem at hand.
• Well experienced with Xerox multifunction copying, printing, faxing, and scanning machines.
• Managed and tracked paper supply and distributed each lab’s share of paper on time.

Online Moderator

Responsibilities:

• Engaged in the development and operation of online social networks and communities.
• Reviewed forum posts and enforced rules and regulations of the company.
• Provided end-of-shift reports, summarizing users’ activities such as spamming, bad language, threats, violence and inappropriate comments.