Team Leader Resume Brooklyn, New York - Hire IT People

SUMMARY:

Highly motivated Information Technology specialist with over 8 years of experience in diverse industries including banking, customer relations management (CRM), E - commerce, energy and telecommunication.
Strong ability to focus on achieving business results by using analytical, problem solving skills while delivering excellent customer service.
Passionate about learning and mastering new technology quickly; equally successful in both team and self-directed environment.
Multilingual: Fluent in English and Bengali; conversational Hindi and Urdu.

TECHNICAL SKILLS:

Programming Languages: Java, JavaScript, HTML5, XML, CSS3, VB, VB.NET, C#, ASP.NetDatabases: MySQL workbench, ORACLE 8i RDBMS

Frameworks: ITIL, Agile-Scrum, JVM, JSP Servelet, MVC

Software: ServiceNow, Atlassian JIRA, Microsoft Office Suite, MS Project, MS Access, MS Visio, Visual Studio, Adobe (Acrobat/ Photoshop /Illustrator), Dreamweaver, Visual Basic, VNC, Cisco VPN Client, Salesforce

Systems: Windows 7, XP, 8/8.1, 2010, Vista, Linux, OS X

PROFESSIONAL EXPERIENCE:

Confidential

Team Leader

Responsibilities:

Built e-commerce site using Citrix hosting, DeVry Server, HTML 5, Java, JavaScript, XML, CSS, Adobe Dreamweaver, MySQL Workbench, Visual Studio 2013, MS Visio, MS Project.
Created business plan, managed requirements gathering, system analysis, and finalized technical/function specifications.
Designed, developed, tested, troubleshot and debugged application; managed smooth implementation and testing of application at client location.

Confidential, Brooklyn, New York

IT Manager

Responsibilities:

Managed team of 6; provided ongoing training and performance reviews.
Set up the IT system for two branches including operational and compliance software and hardware installation, testing, electronic data processing and technical support.
Performed testing on various software, banking and reporting systems. Validated that user expectations were achieved during the testing process and reviewed user requirements documents to ensure that requirements were testable.
Analyzed, evaluated overall effectiveness of IT operations, proposed solutions to the Management team.

Confidential, Brooklyn, New York

Operations Manager

Responsibilities:

Managed the branding and setup of POS services for the online payment at over 100 locations.
Delivered effective technical support on a daily basis, maintained daily and weekly communication with customers and spearheaded the training and implementation of company portal.

We provide IT Staff Augmentation Services!

Team Leader Resume

Brooklyn New, YorK

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