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Production Support Lead Resume

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MinnesotA

SUMMARY:

  • Software Engineering Team Lead/Java J2EE/Java consultant working across the Service Delivery life cycle to analyze, design, build, test, implement and/or maintain multiple system components or applications in a waterfall or agile methodologies.
  • Confidential has 7 years+ of professional software development experience working on multi - tiered application using Java, web services, Spring, Hibernate and on relational databases.

TECHNICAL SKILLS:

Programming: Java/ J2EE, Visual Basic 6.0, C, Javascript, AJAX, JQuery, HTML, XML, CSS, RPG AS4000, COBOL Mainframe, COBOL AS400, JCL, Telon, JSP, Java Server Pages (JSP), Java Server Faces (JSF), JavaScript Object Notation (Json)

Web / App Server: Apache Tomcat, Jetty, Glassfish, JBoss, WAS

Framework: Hibernate, Spring - MVC, Apache-Struts, Apache-Wicket, Spring-Web Services

Test Driven Devt: Ant, TestNG, JUnit, SOAP Pro, JMeterVersion Control: Subclipse, Rapid SVN, Mercurial, ClearCase, ClearQuest

IDE: Eclipse Ganymede, Eclipse Galileo, NetBeans, IBM Rational Software, Springsource ToolSuite(STS)

Application: Aqua Data Studio, Jasper Report, Oracle SQL Developer

Database: Oracle (PL/SQL), MySQL, MS Access, Data Query Language (DQL), Hibernate Query Language (HQL), Structured Query Language, Apache CouchDB, TOAD Oracle, DB2 Oracle

Operating System: Microsoft, OpenSUSE Linux, Ubuntu

Web Services: Apache CXF, AxisECM Systems: EMC/Documentum, Captivata InputAccel, EMC/Documentum Webtop

Security Framework: Web Service Security for Java (WSS4J)

Web Service Security: SOAP Message Security 1.1, Username Token Profile 1.1, X.509 Certificate Token Profile 1.1

PROFESSIONAL EXPERIENCE:

Confidential, Minnesota

Production Support Lead

Responsibilities:

  • Responsible for receiving incident requests, analyze and responding to the end user with a solution, or escalate to other team (developers, system engineers and database administrators).
  • Responsible for the maintenance, support and operations of the Vertex and other financial software applications ensuring functionality and usability of the software.
  • Responsible for diagnosing and resolving application issues to ensure optimal performance and usability of the various systems users and providing root cause analysis with recommendations for improvements.
  • Accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications.
  • Service and maintain software applications in expected turn-around times with a sense of urgency.
  • Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.
  • Responsible for coaching and mentoring less experienced team members and or acting as a subject matter expert.
  • In depth Functional knowledge of the application(s) supported and interdependencies.

Confidential, Minnesota

Front End Lead Developer Lead

Environment: HTML5, CSS3, Mustache, Javasript, Jquery, Sprites, RequireJs, NodeJs, Apache Tomcat, CouchDB, Maven, Elastic Search, JSON, Ajax

Responsibilities:

  • Devised a formal code review process used by the front-end development team helping the team members to become familiar with the code created and the desired functionality.
  • Lead 3 offsite resources.
  • Assigned user stories to the team and facilitates conference calls with offshore resources to track deliverable completion and design discussion.
  • Worked with scrum master and product owner regarding designs and implementation for each user story.
  • Facilitated knowledge training with offshore resources (developer and tester) in introducing the accessibility to the site.
  • Implemented, review and analyzed various ways to save/improve performance bandwidth of the site.
  • Worked with different development teams to implement/design functionalities in every Sprint releases.
  • Created static pages for desktop and mobile versions so that web page is made available to the user with the same information in production in case the live page is down.
  • Involved in production deployment and defect fixing.

Confidential, Minnesota

Tester

Responsibilities:

  • Assisted VF business team regarding UAT test data preparation.
  • Participated on IPT test execution with the business team resources.
  • Tested the IPT testing execution in collaboration with other application (VF, BOBJ crystal, Informatica) and other party.
  • Responsible for understanding requirements, creating test scenarios, test scripts, preparing test data, executing test scripts and reporting defects and reporting results to the Test Lead.
  • Deliver test deliverables (test scenarios, test conditions & expected result and test cases).

Confidential, Minnesota

Automation Tester

Environment: Soap UI Pro

Responsibilities:

  • Onshore tester for automation test scripts covering Customer Login Consolidation functions and integration with Confidential Profile, Customer Graph and Confidential as well as the following impacted systems: CIM, CDS, LDAP, Digital Library
  • Create test scripts for PT and PL environment (Pass 1 and Pass 2) both for CIM and CG users which is used in the regression testing
  • Post production validation of users and documenting the before and after snapshots as part of the project deliverables.
  • Developed data driven test to fix 2.9 million impacted accounts by creating test suites in SOAP UI Pro.

Confidential, Minnesota

Back End Lead Developer Lead

Environment: Java, Spring, Spring MVC, STS, Spring Batch, Maven, Apache Tomcat, SOAP and Rest Web services, CouchDB, Jenkins, Sonar, Elastic Search, Version One, JSON, SVN, EhCache

Responsibilities:

  • Build APIs and interfaces with back-end system that populate the content of the deals site.
  • Develop new functionality in every Sprint releases in conformance to the requirement with appropriate javadocs, unit/integration tests and reviewed in detail during code review process.
  • Provides assistance to co-offshore developer and worked with the team with the development work.
  • Performed code review to ensure the quality of code delivered in compliance with the project’s standards.
  • Participate in the Scrum meeting to keep track on the progress of the user stories assigned for the sprint.
  • Participate in the Spring Planning and Retrospective meeting done in every start of the sprint.
  • Document and share the best practices and coding standards to the team.
  • Create detailed design in a design document and in WIKI documents.

Confidential

Senior Developer

Environment: Java, Spring, Spring MVC, IBM RAD, Eclipse-IDE, Sonar, Shell scripting, CRON job, Hibernate, JSP, UBS Widgets(Customized spefic for project only), JQuery, IBM Websphere, JMS, Web services, JUnit, SoapUI, Maven, SVN, JMeter, PL/SQL, ETL, DB

Responsibilities:

  • Conducts code review of peers deliverable making sure that not only the source codes are being reviewed but as well as the completeness of the checklist or documents.
  • Accomplish proper documentation of the use cases assigned/changes requests using the existing Code review checklist, Entry-Exit criteria and unit test checklist and making sure that it has been signed off by the leads/Solution Architects/Business Analyst.
  • Became the pioneer of the new framework implementation approach of the batch job, both for data migration and ETL (Extract Transform Load) framework.
  • Converts existing batch job code to be Spring triggered to lessen the effort of the team in maintaining dual implementation both for web application and batch job.
  • As batch SME the project, contributed inputs for any CR effort estimation and during the fix-it support.
  • Became the project's point of contact for defects related to batch jobs.
  • Creates Assembly Test Plan for the change requests/use cases assigned and making sure that peer and Business Analyst have reviewed it.
  • Creates Technical Design for the change requests/use cases assigned and making sure that peer and Solution Architect have reviewed it.
  • Conducts reviews of Assembly Test scripts and Technical Design from Junior Developers
  • Pioneered the writing of stored procedures to create thousands of test data in preparation of the performance testing of batch job.

Confidential

Software Developer

Environment: Java, Spring, Spring MVC, STS, Spring Batch, Spring Web Flow, Maven, Terracota, Apache Tomcat, SOAP and Rest web services, Jenkins, Sonar, Rally, XML, HTML, Ajax, Java Beans, Java script, Jquery, Firebug, SVN

Responsibilities:

  • Develop new business needs documented in the User Stories, inspect and fix defect/s logged in Rally application.
  • Attend to the Sprint Planning where the onshore and offshore team gathers to discuss user stories that need to deliver in two weeks time, which is done during start of the sprint.
  • Attend to Retrospective meeting, a post mortem discussion in every end of the sprint that tackles things to improve in the next sprint, keep doing in the next sprint, and good things happened in the last sprint.

Confidential

Software Developer

Environment: Java, Spring, JBehave, Selenium, JUnit, SVN

Responsibilities:

  • Create story files and step files for automation scripts using JBehave.
  • Inspect existing step files and reuse it for the new automation scripts.
  • Test existing step files to ensure that the acceptance criteria for every scenario are met.
  • Active collaboration with the team on the issues and initiatives on the code's improvement.
  • Document and communicate the status of automation progress through Daily Handoff, taking preventive and corrective action, if necessary business needs documented in the User Stories, inspect and fix defect/s logged in Rally application.

Confidential

Software Developer

Environment: Java, Spring, Spring MVC, VB Macro, Rest web services, Jenkins, Sonar, Rally, XML, JBehave, Selenium, SVN, JSON, STS, Hibernate, Spring web services, Mustache, JUnit, Maven, CouchDB, Agile, Scrum, Elastic Search, Jquery, Mockito, PowerMock

Responsibilities:

  • Develop new functionalities in every Sprint Releases in conformance to the requirements with appropriate java documentation, unit/integrations tests and were reviewed in detail.
  • Develop new business needs documented in the User Stories logged in Rally Application.
  • Provides assistance to co-offshore developers and work with the team on the development work.
  • Participate in the Scrum Meeting so as to provide details on the progress of the work to be done during the current Sprint Release.
  • Document and share best practices and coding standards to the team for technical and functional compliance with designs, requirements and processes

Confidential

Software Developer

Environment: Java, ECM Documentum, SQL 2008, VB6, ECM Batch Job, Captiva product (InputAccel), ECM’s internal scheduler, Webtop Security, Web-top Advance Search

Responsibilities:

  • Developed new Captiva processes with three modules namely Scan, Index, and OCR for legal and non-legal documents. Captiva product (InputAccel) will be used to ingest the documents and their metadata to ECM.
  • Developed a batch job to update the attributes from LA8 database to ECM.
  • Batch job will run by ECM's internal scheduler.
  • Developed a DLL file using Visual to retrieve the corresponding metadata from LA8 database (SQL 2008) based on the location ID index given.
  • Created WebTop Security modules to restrict the user on their roles and access on legal and non-legal documents.
  • Created custom Web-Top advance search screen to enable user to be able to choose multiple attributes to search the content within ECM. Also, web-top also search the content with full text content, which mean web top will search the entered fields in the content files as well.

Confidential

Software Developer

Environment: Java, Spring, Spring MVC, JBoss, ECM Documentum, JAX-WS, Axis, Web Services, SVN, ClearQuest, IBM Rational Software

Responsibilities:

  • Developed new web service methods to facilitate creating and storing of PDF contracts in ECM; emailing of PDF contracts in ECM; and retrieving of PDF contracts in ECM.
  • Resolved the performance issue that results to changing the framework of the web service used from JAX-WS to AXIS.
  • Deployed the application to lower environments (DEV, TEST, and PL) with appropriate RFC.
  • Implemented the encryption and decryption of passwords using jaspyt.
  • Handled smooth transition and discussion of completed application to the support team.
  • Performed load testing of the web services using SOAP UI.
  • Managed and keep track of the defects using the Rational ClearQuest.

Confidential

Software Developer

Environment: Java, Spring, Spring MVC, JBoss, Maven, SoapUI, Hibernate, Oracle, JSF, Jquery, Firebug, Hudson, Sonar, IBM-Rational ClearQuest, IBM Rational Software

Responsibilities:

  • Managed the analysis, design, and estimation on the effort needed to each requirement using an estimating tool.
  • Implemented a web service application using Hibernate, Spring, and JBoss technologies
  • Managed the analysis, design, implementation, and testing of TC Gate Application using Hibernate, Spring and JSF technologies
  • Converted prototypes pages from JSP to JSF
  • Actively participated in the daily scrum calls, creating hand-off emails, team meeting, sync-calls, conference calls, and accomplishing development tracker as part of the day to day task
  • Attended a design, functional and technical walkthrough from Confidential Team or the Subject Matter Expert in Manila Team as its objective is to analyze and understand the work packet documentation
  • Attended a brown-bag session, knowledge transfer and knowledge session which is done prior to the start of the coding so as to be familiarized with the technologies used in the requirements involved
  • Conducted a code review to fix mistakes overlooked in the initial development phase ensuring the quality of codes are met and established coding standards using the PMD, Checkstyle, and FindBug tools
  • Involved in the Software Quality Assurance audit making ensure the completeness of the documentation and the compliance of the software product to standards

Confidential

Technical Consultant

Environment: Java, Spring, Spring MVC, JBoss, Jasper, Mercurial, Apache Wicket, JSP, HTML, XML

Responsibilities:

  • Visualize application design, foresee unexpected events, and later on interpret it into use case
  • Attend to three stages of System Requirements Specifications (SRS) walkthrough for system presentation and collaboration of current design with inputs from users; participated in accomplishing the System Requirements Specifications (SRS) and subsequent revisions
  • Design database and database mapping with another system related to
  • Assisted teammates with system design and development
  • Developed Post Dated Check Warehousing (PDC Warehousing) and some of the modules of the backend.

Confidential

Technical Consultant

Environment: Java, Spring, Spring MVC, JBoss, Glassfish, Jasper, Mercurial, Apache Wicket, JSP, HTML, XML

Responsibilities:

  • Performed unit testing by running testable software or running through test plans/scripts for the application.
  • Actively participated in the development of Back Office and Front Office modules in Carnelian system using Java programming language.
  • Provided UAT and production support.
  • Enhanced programs to adapt to new requirements and enhancements.
  • Wrote manual instructions for users to describe how to in corporate new reports into the system.
  • Created war files of the application to be deployed in QA and UAT testing environments
  • Managed the creation of the message queuing to support for sending messages with transactions.
  • Incorporated security token into the site using the apache CXF WS-Security.
  • Became the pioneer of creating the accounting reports using jasper reports.

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