SUMMARY:

• Over 16 years of project, people and technical management experience.
• Good command on developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using Pega Rules Process Commander (PRPC).
• Very Proficient in Pega Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
• Experience implementing Pega Case Management, Components and Guardrails.
• Architect the software to take advantage of Pega Situational Layer Cake Design.
• Experience in creating High level Class Structures and Rule sets in PRPC.
• Extensive experience in gathering, documenting, and analyzing business needs and requirements and worked on several Project methodologies like Six Sigma, Waterfall, RUP, Scrum and Agile.

PROFESSIONAL EXPERIENCE:

Confidential

Pega / Prinicipal Consultant

Responsibilities:

• Requirements gathering using Direct Capture of Objectives (DCO) in PRPC
• Designing of class structure, ruleset structure, organization structure, identification of properties and designing of flows based on the requirements
• PRPC application and user interface development - Harnesses, Sections, Flow Actions
• Building the Declarative rules, Decision rules and Activities.
• Building the List views and Summary views.
• Extensive use of Pega 7.1.8.
• Integration services of PRPC - Rule-Connectors and Rule Services.
• PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules, correspondence templates using PRPC and Created reports i.e., summary views and list views using PRPC.
• Managing requirements and scope change through change control process
• Proactively managing the risk associated with the project
• Coordinate with offshore team on a daily basis
• Implementation of Pega Guardrails in the application.

Pega Lead Solution Architect

Confidential

Responsibilities:

• I analyzed the existing Pega flows for the multiple Confidential .
• I analyzed the Pega role based access controls
• I did a “gap analysis” and developed a comprehensive roadmap for execution.
• I proposed “future state” based on the “customer findings”, “best practices and concepts”, new customers and future products.
• I modified the existing Pega flows for different Confidential .
• I made changes to Pega role based access control.
• I updated the Pega class structure for multi-currency Credit Card

Environment: Pega SmartDispute and Pega PRPC 6.1 .

Confidential, San Jose, CA

Pega Senior Solution Architect

Responsibilities:

• I was part of the Bofa Pega SmartDispute core team for April Mandate 2012 project from Inception to Post-Production.
• I was responsible for delivering the HLD-LLD combined design document.
• I worked with the offshore team to create UI flow scenarios and PowerPoint presentations for the Business.
• I was responsible for the new VISA X509 Certificate implementation in Pega.
• I was responsible for VISA RTSI VROL implementation and was the SME for all VROL. I imported VISA RTSI xsd and WSDL files in PRPC and made SOAP Connector calls over HTTPS.
• I managed offshore team and setup daily meetings to finalize the task list for the day.
• I managed software deployment on WAS with 5 teams worldwide.
• I worked on the post-production defects.
• I was recognized multiple times by upper management for the Pega VROL delivery success.
• I mentored other people at Bofa on X509 Certificate and VROL.

Environment: Pega SmartDispute 5.4 SP3. I used PRPC to create test VROL calls. I used SoapUI and XMLSpy extensively to validate the VROL SOAP calls.

Confidential, San Jose, CA

Director of SaaS Initiatives/ Integration Architect

Responsibilities:

• I had direct responsibility for suite of software services and products. I completed major customer accounts by providing SaaS based web solution and infrastructure software. Software services included extensive BPM. SOA, Web2.0 functionality. The SaaS solution provided for our customers included Confidential. All the software was developed in JAVA.
• Confidential project is a PDM project for the standardization of catalog information. It included Data Management (ETL, Informatica, Data integration, CDI/Customer Hub architecture, Data Warehousing and Data Quality).
• Confidential & Confidential AskTaxAdvisor is workflow enabled for routing Tax questions to the appropriate Advisor. It allows customer to interact with the Advisor by IM, desktop sharing and VOIP.
• Confidential Communications MDM project integrates Data from two service centers.
• I did extensive travel to work with Top 10 clients - understand their infrastructure, current requirement and strategic direction.
• I proposed solution and architecture to meet their requirement. I worked with development team to design and deliver the solution.
• I focused with Customer and Tax Advisors to discover, understand and document business requirements and to align program and project outcomes to business objectives and strategy. I created the MRD and SOW documents. I presented to the Customer multiple scenarios of deliverables and got signoff on SOW.
• With the team, I created the “project plan” and a “proof of concept” and got customer and management buy-in. I proactively addressed project cost, resources, interdependencies, acceptance criteria, issues, risks, action items and project plans of the projects related to the program.
• I tracked the project and provided data and fact driven management updates.
• I regularly met engineering architects and lead brainstorming JAD sessions in resolving key bottlenecks and in reaching optimal technical solutions.
• I worked with external Data Center vendor to deploy the hardware and resolve anomalies.
• I delighted the customer by delivering tax software services to the market within six months from conception to market within budget. The usability and quality of deliverable exceeded customer expectations.

Confidential, San Mateo, CA

Senior Consultant

Responsibilities:

• I led the analysis and design for Confidential Commerce Server to work effectively on Microsoft platform.
• I automated the deployment process and enabled Server Clustering that includes Replication and Load Balancing.
• I designed the Parametric/Text Search that is now an integral part of Confidential software suite.
• Acted as the chief technical liaison between the Server division and external Clients who had to integrate Confidential product with their existing Microsoft infrastructure.
• Software was developed in JAVA/J2EE using Weblogic software infrastructure
• Used Visio UML tool to define and document the architecture of the system.