PROFESSIONAL SUMMARY:

• Around 7 years of IT experience including 3 years in PEGA PRPC and 4 years using J2EE in Client/Server and distributed Application development.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and Java/J2EE based applications.
• Good Exposure in Insurance,Financial, Banking and HealthCare domains.
• Good exposure of PEGA design, architecture and delivery of PRPC based aplications
• Having strong Knowledge in UNIX platform
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience in code packaging and deployments in PEGA
• Experience in creating process flows and automating the steps involved.
• Good knowledge in all administrative concepts and User provisioning in PEGA.
• Good exposure in all interface protocols and experience in PEGA Connectors and Services.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM Websphere, BEA Weblogic, Web services, Ant Deployments, CVS and frameworks like Struts and JUnit.
• Involved in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Self - motivated and has ability to work both independently and in a team environment.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.

TECHNICAL SKILLS:

Languages & Tools: PRPC 5.x, 6.x,7.X, CPM, J2EE, Web Services (SOAP), Confidential, UML,C,C++

Web/Application Servers: Web Logic,IIS,Web Sphere, Apache Tomcat.

Databases: Oracle, DB2, MS-Access, SQL Server.

Design Tools: Microsoft Visio 2003/2005 Professional, UML, MVC.

BPM: PRPC Pega Rules Process Commander.

Verticals: Banking, Insurance,Financial and Pharmaceuticals

Operating Systems: Windows, NT, Windows 98/XP/2000, Vista, Unix, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Minneapolis, MN

PEGA System Architect

Responsibilities:

• Developed all the interfaces required to communicate with Cross commits using MQ, JMS, SOAP and File.
• Integrated eWorkflow application with SSO (Single Sign On) for authentication
• Played a key role in all the environment and infrastructure tasks involving installation of PRPC, Frameworks
• Acted as System Administrator and maintained Rule set, Application and access group, Work Group.
• Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.
• Created product rules and migrated zip files from development to QA, UAT &monitored Performance when regularly.
• Developed Core Services for creating cases from cross commits like NBST and Image Utility, as they are the feed for eWorkflow.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules .
• Worked on BIX (Business Intelligence) and automated systematic extracts of Work object content as XML for MIS reporting.
• Support the team for root cause analysis, Incident management, application availability, reliability and stability on a 7 X 24 X 365 basis.
• Developed core back office work flows.
• supporting issues based on unix platform
• Work with the team to achieve timely resolution of all defects / Production issues meeting or exceeding SLA
• Conducted Code reviews to adhere PEGA guardrails and to ensure high code quality
• Played a key role in Defect Resolution and achieving timelines for the project

Confidential, Sioux Falls, SD

PEGA System Architect

Responsibilities:

• Worked with the line of Business to make Confidential compliance with all the Associations Visa/MasterCard/American Express with their release documents every fall and spring. Modified the Disputes Processing system (DPS) with new CB reason codes and also with the changes in chargeback rules and regulations.
• Involved in Multiple Projects throughout the life cycle which involves Dispute Processing system impacts.
• Involved in Designs for the work flows and the integration pieces.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Automated several processes within CITI using PEGA PRPC like Fraud Automation which eliminated manual work in creating cases, Fraud Reporting and CB.
• Automated the way CITI used to communicate with Amex for Media Requests.
• Automated the Credit balance Refund workflow to get the feed directly and Post to Customer
• Creation of activities for implementing core business logic.
• Created Several new Services with MQ and JMS integrating with Other legacy as well as Desktop systems through ESB
• Provided Technical knowledge and direction to Business for selecting the correct path from PEGA Perspective
• Monitored all the alert logs and PegaRules logs in the Production to identify any critical issues which may cause Performance Issues
• Ran the PAL, Profiler for identifying the performance issues in UAT/DEV
• Worked with business to prioritize Production issues and enhancements
• Helping manage offshore resources with regards to design, delegation of tasks, and explanation of client requirements on deliverables.
• Worked as Release Coordinator for packing the rules,setting up the access groups and monitoring the performance

Confidential, PASADENA, CA

PEGA System Architect

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from Pega expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created productruls and migrated zipfiles from development to QA, UAT & monitered Performance when regularly.

Environment: PEGA PRPC 5.5sp1, CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential, Jersey City, NJ

Pega/ PRPC Developer

Responsibilities:

• Involved in use case conception, design and elaboration.
• Developed all the business rules for the Pega implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in testing and Bug Fixing Activities.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI components, Class Hierarchy, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies to deal with changes in business environment.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.

Environment: Pega Rules process Commander 5.4, MS Visio 2003, Visual Basic, Java, J2EE, VB Script,SQL, HTML, XML, and Oracle 10g,Rose (UML), SQL, Oracle 9i, Web Logic 7.0.

Confidential, Columbus, OH

Java/ J2EE developer

Responsibilities:

• Involved in supporting the whole SIS application from front-end to back-end
• Implemented Struts Framework for front-end navigation
• Extensively used JavaScript for front-end fields validation
• AJAX is used to for asynchronously populate data based on the key fields
• DB2 and Oracle databases are used to insert, update and delete customer records
• Eclipse IDE is used to develop the application
• Log4J is used to log information and errors into log files
• Apache Ant is used to build EAR files
• Wrote JUnit test cases and test suites to test different packages with in the application
• Extensively used debug mode in fixing defects and understand the workflow
• Fixed defects on time based on priority (Emergency, High, Medium, Low)
• Used CVS for source code version control

Environment: Java, J2EE, JSP, Struts, EJB, Weblogic server, Junit, CVS, DB2, Oracle, TOAD, Windows XP.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Confidential .
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using Confidential .
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging & Error Reporting application using Servlets .
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL) .
• Developed system to access to legacy system database ( Confidential ) .
• Developed remote accessing to customers requirements.
• Modeled EJBs and other classes using Confidential .
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and Confidential transaction modules (SQL), writing user manual and training users.

Environment: Confidential, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring Framework SOA, MQ Series, JSF, Hibernate, WebLogic 6.0, Oracle 8i, J2EE(Servlets, JSP, Confidential, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)

Confidential

Java Developer

Responsibilities:

• Involved in architecture design, analysis and development of employee-to-business E2B portal.
• Implemented Verity Search and advanced caching methodologies in client and server-side scripting (Java Script) for high performance.
• Development of the Sequence diagrams in UML using Confidential .
• Development of the Business and Database classes for protective insurance module, Disposition, Vendor Recon, Refueling, Rates, Admin and Read Only features.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL) and developed system to access to legacy system database ( Confidential )
• Developed the application with Struts framework.
• Configuration of the Web logic 7.0 application server.
• Development of the build script using XML (build.xml) used by ANT (to generate the Integration Build).
• Designed and implemented exception handling strategies, logging using log4j.
• Development of the unit test scripts using JUNIT.
• Configuration of the deployment descriptors using XML.
• Used the CVS source control tool as version control system.

Environment: Windows NT/2000, J2EE, Java, JSP, Confidential, Servlets, XML, HTML, CSS, JavaScript,Struts, Ant, JUnit, Oracle 8i, Web logic 6.0, Eclipse, CVS, SQL