SUMMARY:

• Around 7 years of experience in IT Industry and 5 years of experience in Analysis, Design, Development, Deployment and Maintaining of BPM application using the PEGA Rules Process Commander (PRPC 5.x/6.x/7.x) tool
• Certified System Architect (CSA) PEGA V 7.1
• Experienced in developing Work Flows, Flow Action, Sections, Properties, and Activities using PEGA Rules Process Commander (PRPC).
• Hands on experience in developing Business Process Management (BPM) and Business Rules Engine (BRE) applications using PEGA Rules Process Commander.
• Exposure to varied domains like Banking, Health Care and Insurance
• Experience in various version of PEGA PRPC like 6.1 SP2, 6.2 SP2, 6.3,7.1 X
• Extensive experience in gathering, documenting and analyzing business requirements.
• Involved in design and development of Data Model, Class structure, Access Groups, Complex Process Flows, Activities, Activity Step Methods and User Interface (UI)
• Excellent understanding of various types of Rules like Product rules, Correspondence rules, Integration rules, Rule set management and associated tools such as export & import tools
• Exposure in AGILE iteration based project methodology & SDLC life cycles.
• Knowledge on PEGA Implementation Cycle which includes, Analysis, design, development, testing and implementation.
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
• Experience in creating Flow actions, interpreting Tickets and comprehension of complex Flow Shapes for business scenarios
• Expertise in developing Rich UI, CSS, Skins, Screen Layouts using JSP’s and HTML
• Excellent knowledge on using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL)
• Worked on developing user interface and screen layout using Harness, Sections, and HTML.
• Expertise on Integration Services like SOAP, JMS and SQL using PRPC
• Hands on experience in JAVA, J2EE (EJB, Servlets, JSP), XML.
• Experience with various Application Servers like WebLogic, WebSphere Application Server, Tomcat
• Extensive experience with Oracle Databases & thorough knowledge & experience in PL/SQL, Stored Procedures, Triggers
• Familiar with Operating Systems like UNIX and Windows
• Complete project lifecycle experience with excellent communication skills, exceptional problem solving capabilities

TECHNICAL SKILLS:

BPM Product : PEGA Rules Process Commander V7.1.6, V6.3, V6.2, V5.5, V5.4, V5.3, V5.1.

PRPC Skill Set : File Listener, SOAP Services, MQ Listener, SQL and SOAP Connectors, Class Design, Security and UI

Methodologies : RUP, Waterfall, SCRUM.

Bug Tracking / Version Control : Jira, Mercury, Tortoise SVN, Clear case, HP Quality Center.

Modeling : MS Visio

Programming Languages : C, C#, Core Java, J2EE

Web Technologies : XHTML, XML, Java script, Ajax, J2EE, Adobe Flex.

Databases : Oracle, DB2, My SQL, SQL Server.

Web Servers : BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat, Jboss.

Other Tools / Technologies : Eclipse, QTP.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr. PEGA Developer

Responsibilities:

• Participated in Requirements, Design and Development phases.
• Designed and implemented the User Interfaces using Sections, Harness and Flow Actions .
• Created Activities for implementing core business logic
• Developed Decision, Declarative, and Validate Rules for automated processing.
• Created Properties , Data transforms and Validations .
• Used RDB Method to created Database Connection
• Involvled in creating Agent rules .
• Involved in creating the SLA events on the assignments.
• Involved in creating Corresponding Rules .
• Worked on Circumstancing by creating the circumstance definitions .
• Created Data - Admin-Product to migrate rules across various environments.
• Identified and documented test conditions/scenarios from the business.
• Involved in the SOAP Service for the Service Request and WSDL deployment
• Rules tested and debugged using tracer and rules inspector .  
• Played an active role in writing the technical design documents.
• Created Operators, Data tables, Applications, Access groups, Rule sets and versions.
• Expertise to fix issues found during Unit testing and the defects found in the QA and UAT testing phases and prepared the Unit Test Results document.
• Managed Rule sets, Application product and patch deployments into various environments like QA, Production and Training.
• Responsible for Unit Testing and Integration Testing of application.

Environment: PEGA PRPC v6.3, Oracle 10g, Tomcat, HTML, JavaScript.

Confidential, Marietta, GA

PEGA Developer

Responsibilities:

• Involved in requirement gathering, analysis, development and deployment of maintenance change requests for the PEGA based application
• Implemented Single Sign on (SSO) User authentication using Siteminder in PEGA.
• Used JDBC to establish database connectivity between the corporate user database and the application database.
• Created nightly agent for creation of operator ids in the application.
• Involved in monitoring of data stage & Autosys jobs and PEGA agents.
• Involved in Rule set allocation, Product Creation and Rule deployment activities.
• Involved in interacting with business to resolve day-to-day production issues.
• Involved in all change management related processes for scheduled and DML production move and coordinated with DBA & Middleware teams for deployment.
• Worked on Analysis of sickout, logs and alert log files whenever this is a prone alert in the system.
• Have experience in placing request to schedule jobs in Autosys and to use SSH Client for Ftp’ing the files to different server paths.
• Used Declare Triggers, Declare Index and Declare on Change rules to implement various business requirements.
• Implemented SLAs for business logic which needs to be triggered at various time intervals without manual intervention.
• Created DMLs for executing the scripts as part of updating the backend tables in production.
• Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache.
• Coordination with offshore team for change requests and production issues.
• Gathering inputs from the customer to fix the production issues.

Environment: PEGA Rules Process Commander 6.1, Oracle 9, HTML, SOAP, XML, Service Case Manager, CSS, Java Script, Quality Center, Share Point, MS Visio.

Confidential, Franklin Lakes, NJ

PEGA Developer

Responsibilities:

• Involved in all phases of SDLC including Requirement collection, Analysis, Designing, Developing and Testing.
• Reviewed Business Requirement Documents and the Technical Specifications.
• Touch base with Business team; understand the business and Redesign Business Rules for various Inquiry reasons phases wise.
• Managed a Work stream and coordinated touch base with other Development teams.
• Design and Develop Decision Tables, Declare Expressions, UI and validating the application in .Net & IBM Mainframe systems.
• Knowledge sharing sessions with other Developments team to share & gain the project knowledge.  
• Participated in periodic Risk Analysis with Business analysts, project manager, developers, management and the QA team.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Organization, Org Divisions, Org Units and Work groups.
• Analyzed and helped in modifying the Flows/Matrices and created Test cases based on them.
• Involved in conducting Unit testing, Regression testing, Integration testing, and Performance testing.
• Involved in meetings and conference calls with the client for gathering requirements.
• Supported Assembly, SIT and Production Issues.

Environment: PEGA PRPC V5.5, Web Sphere 6.1, IBM DB2 v8, MS Visio 2007, Quality Center

Confidential, Parsippany, NJ

Intermediate PEGA Developer

Responsibilities:

• Helping manage offshore resources with regards to design, delegation of tasks, and explanation of client requirements on deliverables.
• Created High Level Class structure, Workflows and Rule sets in PEGA PRPC.
• Created System use cases, decision diagrams to provide appropriate decomposition to the use case model and documents to control the complex claim engine flows.
• Configured several JDBC and MQ interfaces.
• PRPC Build Deployment using Tomcat on MS SQL server and Oracle Servers.
• Implemented a Business Process Management tool to initially automate current process, but more importantly, to facilitate changing and improving the process in a dynamic way, using business analysts versus programmers.
• Used PEGA Smart Dispute framework.
• Involved in customizing and extending various Smart dispute framework rules.
• Designed Business Rules to implement, expansion and performance improvements System using PEGA PRPC.
• Creation of Class structure in PEGA PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences.
• Communicating with teams, Client including guiding other technical members.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Inserted chunks of custom Java Code as demanded by the application.
• Extensively involved in updating and deploying different Rule set Versions as required by the organization.
• Also involved in training sessions conducted by the organization to make work users feel comfortable with the new application.

Environment: PRPC 5.5 SP2, Java, Java Script, HTML, Tomcat, MS Visio 2003, Windows XP, Oracle 10g.

Confidential

Java Developer

Responsibilities:

• Involved in understanding and analyzing the project requirements.
• Designed the User Interface using HTML, JSP, and client side validations with java script.
• Using JDBC to connect to the database and also programming several SQL queries.
• Developed server side components which comprises of the business rules using Java technology
• Used Servlets, JSPs, and Struts MVC framework
• Developing DB mapping XML files in Hibernate.
• Used Persistence - MYSQL service to call the custom selects and updates to the database.
• Involved in the unit testing.

Environment: Java1.4, J2EE 1.4, JSP 2.0, Servlets2.4, XML, XSLT, Hibernate, Struts Framework, VSS version controller, MySQL 5.0, UML, WebSphere portal server 5.0,