SUMMARY:

• As a core team member I have involved in many areas of PRPC which include Flows, Flow Actions, interpretation of complex flow shapes for business scenarios, Harness rules, Section rules, HTML, Correspondence rules, Activities, List Views, Declarative Rules, Portals, Tickets, Validation Rules and Decision rules.
• Experience in defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, DCO, configuring agents,connectors, data model, process flows, business logic definition and user interface Design .
• Experience in Data Pages which obtain the data from external sources by connectors and may use data transforms to make the data fully available where it is needed.
• Experience in data object type which is a class that simplifies organizing the properties, data pages, transforms, and other elements your application needs to get the right data at the right time.
• Experience in class structure, work flows and Rule sets in Pega PRPC.
• Used Smart Shapes which are pre - configured utilities that facilitate specific actions - such ascreating a PDF, changing to a different case stage, or attaching a file
• Expertise in Pega’s Dynamic Case Life Cycle Management, where I have handled every exception by using Adaptive Case Flow.
• Used Connectors like SOAP, REST, SQL and service like SOAP to integrate PRPC with external systems and has Exposure in Pega CPM Framework
• Expertise in working with solution frameworks like Smart Dispute, CPM which represent various business verticals.
• Experienced in configuring core CPM rules like Interaction Driver, Intent tasks, Categories and Suggestions
• Well-versed in PRPC flows, interpretation of all Flow Shapes such as Assignment, utilities, Decision, Spin-off and Split- Join shapes.
• Thoroughly worked on reporting wizard, list view, summary view, activities, Object-Validation
• Expertise in Creating a Dynamic User Interface which helps client to make changes.
• Experience in features like Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports and Services. Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, Performance Analyzer (PAL) and Rule Inspector.
• Created and run Pega BIX for supporting migration of existing documents from Pega BLOB .
• Experience in using various PRPC tools like SMA, PAL, PLA, Pre-Flight, Application Profiler.
• Extensive experience on several Project methodologies like SDLC, Waterfall, RUP, Scrum and Agile.
• Exposure to varied fields like Banking, Insurance and Health care.
• Complete proficient in Pega Implementation cycle. The Implementation cycle includes modeling of business process, PRPC tool installation, design, development, testing, deployment, production support and AES Installation.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Excellent knowledge of developing Rich UI, CSS, Skins, Screen Layouts using JSP's, HTML and AJAX.

TECHNICAL SKILLS:

Operating Systems: Windows 2003/2000/NT, UNIX

BPM: Pega PRPC 6.1, 6.2, 6.3, 7.1 CPM HC, SPM HC, SD Frameworks

Languages: Java 2, J2EE, C, C++, SQL, PL/SQL

Database: Oracle, MS-SQL Server, DB/2, MySQL, MDM, Mainframe s

Tools: Microsoft Visio, Eclipse, RAD, WSAD, Rational Rose, ANT script, Log4jWeb Technologies: EJB, JSP, J2EE, JMS, JNDI, SOAP, Servlets, HTML, CSS, JavaScript, XML, XSLT, WSDL, Struts, Hibernate, And Spring.

Application Server: BEA Web Logic, IBM Web Sphere, Apache Tomcat

System Design: OOAD/UML, Rational Rose, RUP, J2EE Patterns

PROFESSIONAL EXPERIENCE:

Confidential, Woodland hills, CA

Senior Pega Developer

Responsibilities:

• Created high level class structure, work flows, rule sets in Pega PRPC and also created technical business required documents for few use cases.
• Developed high level class structure in PRPC like class groups, work classes based on the organizational hierarchy and Flow actions and activities.
• Implementation of the PRPC components like Decision tables, Decision maps, Declarative expressions, Constraints and Indexes.
• Used RDB method to create data base connection and created web services using the connect SOAP.
• Coordinated Implementation, Integration, UAT and also for bug fix and enhancement activities.
• Implemented the pre - packaged workflows that come with the framework and customized them to support successful payments processing and handle payments exceptions.
• Involved in building the user interfaces through Properties, sections, harness and Service rules.
• Extensively worked in REST where it exposes a public API over the internet to handle CURD operations on data. Where REST is focused on accessing named resources through a single consistent interface.
• Worked on integrating PRPC with External Applications using Rest, Connect SOAP Connect Java and Connect SQL
• Migrated data instances and rule sets from development to UAT & Performance environment when needed. And generating reports using list view and summary view rules of PRPC.
• Worked on Creating Data-Admin-DB Name and connected external Database using the JDBC connection pool.
• Worked extensively on the CPMHC Framework and gained good understanding on Intent tasks, Interaction Drivers and CPMHC Portals
• Worked on Blaze which parses .html files and generates a Java Script file, which will get loaded into client.
• Used BPEL for complex orchestrations of multiple service applications through a single controller service.
• Created new classes and mapped them to new tables and developed SQL scripts to create the tables and expose the columns to improve the performance.
• Debugging using tracer, clipboard, Rules Inspector . And Involved in configuring the Agents and Perform of code reviews.
• PAL and DB tracer readings and Pega ALERT logs analysis.

Environment :Pega PRPC 7.1, Java, Pega CRM, SQL, HTML, XML, and Oracle 10g, Web sphere, JAVA, MS Visio

Senior Pega Developer

Responsibilities:

• Understanding the User Requirements and Creation of Data classes, Data admin DB Name, DB tables.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management Application, and the log files for debugging.
• Implemented WSM flow using SOAP nodes in IBM Integration Bus . Developed message flows for content based routing of messages. Responsible for aggregation and http nodes in calling external web services.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix.
• Involved in creating automated Test Scripts representing various Transactions, Documenting the Load Testing Process and Methodology. Created meaningful reports for analysis and integrated the Performance Testing in the SDLC.
• Updated Rules, Data Instances, Defects and Hot Fixes in Rule - Tracking sheet.
• Used Smart Dispute Framework for accelerating delivery of solutions for Debit cards.
• Involved in designing high level Class structure, Workflows and Rulesets.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into PMF stories.
• Worked on TMF which is best for the testing and deployment of new applications and incremental changes to the existing applications.
• Used Covers and Folders which supports the collection of work objects.
• Created Activities and steps for implementing Business Logic and modified work flows using MS Visio.
• Designed and developed SLA's according to the business requirements and Developed Decision rules and Declarative rules.
• Integration with External systems by using SOAP Services and connectors
• Implementation of the purging, archiving functionality and also involved in solving the Pega upgrade issues from 6.3 to 7.1.
• Creation of UI rules ( Harness, Section, Flow actions etc.), Testing and debugging using tracer, PAL and Rules Inspector.

Environment: Java, HTML, XML, PRPC V6.3, Web Sphere server

Pega Developer

Responsibilities:

• Involved in gathering Functional and Business Requirements, Project Implementation, Coding, Tracking, Coordination & Execution
• Integrated with back end systems - experienced in all concepts of data bases which includes Optimizing Queries, altering tables, creating tables, Archiving database and Running stats.
• Involved in creating Activities, Flows, Flow Actions, Properties, Access Groups, Access Roles, Rulesets, and Ruleset Versions.
• Created Activities for Routing Work object to Work-party, For Notifying Work-Party, On Change Activities, and Trigger Activities.
• Created Decision tables and Decision trees based on Business Requirements.
• Implemented PRPC BPM components like Declare expressions, Declare On Change, Declare Triggers, and When rules etc.
• Involved in changing application configuration by Making few Decision tables and related properties reusable by moving them to new class. And Generating Reports using List View and Summary View.
• Worked with Clipboard, Rules Inspector, and Tracer for troubleshooting the issues
• Involved in meetings with project managers, Users and other development teams in developing a coherent view of the system.

Environment: PRPC v6.2, SOAP Services, XML, Microsoft SQL Server, IBM WebSphere Application Server 6.1, Java, SQL Developer, HP Quality Center 10.00, MS VISIO 2003,

Pega Developer

Responsibilities:

• Understanding business cases by Analyzing the production process
• Had regular meetings with the hall supervisors and management to understand the complicated set of business rules
• Responsible for creation of rule set designing, class structure and rule - resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Developed the PRPC rules engine with CPM framework.
• Involved and working with Claims Framework and CWS, CRS
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designing the SQL connector to get data from the external database.
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in the rules management and associated tools such as export & import tools (Rule set and Rule Set Version).
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect Java and Connect SQL
• Involved in the SOAP Service for the Service Request and WSDL deployment
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: Pega PRPC V6.2, CPM Framework, Java, SOAP, Web Sphere, DB2

Pega Developer

Responsibilities:

• Revise the Requirement Specifications with the users for better customer service and feasibility.
• Extracting the business rules from the analysis done
• Responsible for creation of rule set designing, Class Structure and rule - resolution designing.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios
• Design and develop front-ends in Harness, Harness-Section, and Flow-Actions.
• Developed validation rules to ensure that users enter the correct information.
• Creation of activities, steps for implementing core business logic.
• Involved in Mapping roles to object access for various case types.
• Involved in integrating with web services for business processing.
• Implement changes in business flow using PRPC and manage them.
• Worked on clipboard and tracer tools extensively to Trace hard to find defects.
• Prepared analysis documents according to the PRPC coding standards.
• Implementation of Decision Tables, Decision Maps and Declarative expressions.
• Ran the Preflight tool at regular intervals to make sure the numbers of warnings are minimal.
• Involved in the rules management and associated tools such as export & import tools (Rule set and Rule Set Version).
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project and End to end Integration testing of the application.

Environment: PRPC 6.1, Oracle, Java, Java Script, XML, HTML, and Web Sphere.

Java Developer

Responsibilities:

• Gather user requirements and followed by Analysis and design.
• Analysis of Business Requirement Document and understanding of Requirement
• Use Case Analysis of Modules involved and Flow Analysis of Existing Functionality.
• Data validation is done at Client Side using JavaScript .
• Design and development of the business layer using JDBC .
• Using MVC 4.0 in order to implement the models and thereby to reduce the complexity between the controller and views.
• Used MVC 4.0 in this project for the development of the views and models and thereby decrease the direct interaction between the views and models through controllers.
• Extensive usage of XML throughout modules.
• Developed the automatic build scripts using ANT for the application to deploy and test.
• Used Eclipse IDE for development, testing and debugging. Used CVS for releasing new fix and patch.
• Testing of modules using JUnit . Written Method specifications.
• Worked extensively in UAT and Maintenance. Analysis of Bug Description and Understanding of requirement.
• Preparation of Impact Analysis Document that specifies files need to change.
• Unit Testing and Integration Testing. Used Log4J for Logging.

Environment: J2EE, JSP, Swings, HTML, Java Script, Servlets, Struts, Custom Tags, My SQL & MS SQL Server 7.0, HTML, CSS, CVS, Log4J, Ant, Eclipse, Windows 2000.