SUMMARY:

• PEGA Certfied Consultant with 7 years of IT experience with 5 years of experience in Pega and 2 years in JAVA as a software engineer in software design, development and testing of the applications.
• Involved in multiple projects covering all the areas of Software Development Life Cycle (SDLC) including Requirements Analysis, Application Design, Technical Design, Development, Testing & Debugging along with Implementation, Documentation and incorporation of user feedback to plan enhancement in the Application system including Agile project methodologies like SCRUM/Sprint and conventional Waterfall methodologies.
• Experience in Pega Methodology Implementation cycle including Business Process Modeling, Analysis, Designing, Development, Integration, Testing, and Deployment of BRE and BPM Applications.
• Good Understanding of BABOK’s (Business Analysis Body of Knowledge) generally accepted practices and principles in all the areas of business analysis including Requirements Gathering, Determining Scope, Preparing Business Case, etc.
• Understanding of Object Oriented Principles and Web application architecture.
• Extensive understanding and knowledge of Pega Rules Process Commander.
• Experience in designing and developing Business Rules Engine (BRE) and Business Process Management (BPM) applications using PRPC.
• Developed the Hierarchical Class Structure and Rule Set structure based on PEGA best practices and Guardrails, security rules based on role and privileges, Configuring Agents, Service rules, Connectors, Data model, Process flows, Business logic definition and User Interface Design using Smart Build BRE of PRPC.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets, Work parties required to develop the application.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, Validation Rules.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and Performance Analyzer (PAL).
• Excellent Skills in developing PRPC High Level Class structure, Rule set management and Performance monitoring (with SMA) using Pega Rules Process Commander (PRPC).
• Used Connectors and Services to integrate PRPC with External Systems.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Good Exposure on using Correspondence and Reporting features in PRPC.
• Strong Experience in Pega Sales Automation Framework, Pega Smart Dispute.
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Experience in developing applications using Service Oriented Architecture(SOA) such as Web Services(SOAP) and has Exposure in Pega CPM Framework.
• Good knowledge in database programming using SQL, PL/SQL and implementing triggers, stored procedures and Strong Experience in Relational databases like DB2, Oracle 9i/10g/11g (SQL & PL/SQL).
• Proficiency in developing Secure Web applications using, JSP, Servlets, Java Beans, XML, JDBC.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and Java/J2EE based applications.
• Good Subject matter expertise and business knowledge in various major domains.
• Team player, result - oriented, self starter with strong technical, analytical and interpersonal skills, fast learner and excellent communication skills.

TECHNICAL SKILLS:

BPM Product: Pega Rules Process Commander (PRPC v 5.5/6.1/6.2/6.3/7 )

Operating Systems: Windows 2000, XP, Windows NT, Unix/Linux (Red Hat)

Programming Language: Java, J2EE, C++, C

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web Services

RDBMS: Oracle 9i/10g/11g, SQL Server, MS Access, DB2

Web Technologies: HTML, DHTML, JavaScript, XML, XSL, XSLT

Web/App Servers: Apache Tomcat 6.0, web logic8.1/9.2, web sphere 6.0

Tools: Microsoft Visio, Rational Rose, Quality Center

Concepts: SDLC, Object Oriented Analysis and Design, Unified Modeling Language (UML), Assembly and System Level Testing, exposure in Agile.

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Senior Pega Developer

Responsibilities:

• Participated in business requirement gathering, analyzing the requirement, documenting the requirements of Business Process Management (BPM) and Business Rule Engine (BRE) implementation phases using PEGA PRPC.
• Interacted with Business Analysts and Users to understand the business process, business needs and requirements, identify enhancements.
• Involved in design and development of High level Class structure, Properties, Process flows and flow actions.
• Worked and Created Data model, Activities, Access groups, Access roles, SLA’s, Activity Rules and Reports.
• Involved in defining workflows, Rulesets, Ruleset versions, Operators, Work Baskets, Work lists and parties.
• Supported design phase activities by leveraging PEGA Direct Capture Objectives (DCO) Methodology
• Worked and Implemented PRPC User Interface development - Sections, Harnesses, and Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Implementation of Declarative Processing features - Expressions, Indexes, Constraints, Decision Rules like Decision Table, Decision Maps.
• Involved in Use Case conception, Design, Elaboration and Transition phases.
• Responsible for Designing, Developing business requirements in PRPC for all dispute processing processes.
• Developed various reports using Report Definitions, List views and Summary views and also involved in creating template for Problem and Incident Management approach.
• Extensively worked on using Data Model and Data Pages.
• Created Validation rules to validate User input, added client side validations using java script and server side validations using Validator framework.
• Integrated with External Database using Rule-Connect-SQL.
• Made extensive use of Connector Rules (SOAP, SQL, Java), Service Rules, File Listeners in PRPC to integrate with external systems and used IAC for creating PEGA composite application.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.
• Extensively involved in designing the SSIS packages to export data of file source to SQL Server Database
• Designed Correspondence rules Sending notifications to SE.
• Coordinated in the SOAP service for the service Request and WSDL deployment.
• Prepared Role Based Access group and Access level documentation for the Front office and Back officeteams.
• Good debugging capabilities using Tracer and Clipboard, extensively work with Trace Open rule, Break points to keenly debug activities.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing.
• Expertise in Performance testing using Rule Inspector, DB Tracer, PLA (Pega Log Analyzer) and PRPC-PAL (Performance Analyzer) tools.
• Involved in troubleshooting and communicating with production support team inorder to resolve technical issues which require hot fix from pega systems
• Involved in Unit testing, Integration testing, Regression testing and End to End testing.
• Created Product rules and Involve in Rules migration.

Environment: PEGA V6.2 V 7.1.6, Web Sphere, MS Visio 2007, Oracle, HTML, XML, SOAP UI 3.0, JavaScript, SQL Application server.

Confidential, Richmond,VA

Pega Developer

Responsibilities:

• Involved in identifying, gathering and documenting all business, technical, product and process requirements including complex business rules.
• Involved in gathering requirements and documenting the DCO Use Cases based on business requirements within the PRPC.
• Designed and implemented the High Level Class structure hierarchy and technical design documents.
• Involved in designing, building and validating User Interfaces using Sections, Harnesses, and custom HTML Rules in PRPC.
• Designed and Implemented PRPC components like Decision tables and maps, Declarative expressions and constraints.
• Designed, developed and deployed workflows in PRPC using MS Visio and design of flow diagrams.
• Developed and configured MQ Listener, MQ Services to consume and process the incoming XML.
• Worked extensively on CPMHC Framework and gained good understanding on intent tasks, Interaction Drivers and CPMHC Portals.
• Imported the XSD into PRPC and generated the Parse/Stream Rules using the Import Wizard.
• Involved in creating validation (property-validation, obj-validation) rules to implement business logic validation.
• Designed and Developed activities to implement complex business logic.
• Comunicated and Integrated with External System MRTK (Mail Room Tool Kit) using Rule-Connect-SOAP for address verification.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Involved in creation of Integration rules as Rule-RDB-SQL, RULE-Connect-SOAP and Implelmented activites, methods and error handling.
• Debugging using Tracer and Clipboard Management, used tracer to examine the rules and minimize the execution time for Performance test for all activites and rules using PRPC - PAL Tool.
• Involved in Unit Testing and End to End Testing of the application and fixed bugs before migrating data instances and rulesets from development to UAT & performance environment.
• Developed Correspondence Rules based on the decision related to application.
• Involved in creating administrative activities like Access groups, Operator ID’s, ruleset versioning and locking.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing.
• Coordinated with the team members in development issues.
• Involved in Design and Technical Documentation.

Environment: Pega PRPC V6.3, CPMHC, Web Sphere, I Series, MS Visio 2007, DB2, SQL, HTML, XML, Oracle 10g, MS Visio, Weblogic.

Confidential, Roanoke, VA

Developer (Pega PRPC)

Responsibilities:

• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
• Interacted with clients to understand the business requirements
• Involved in Class Structure Design and played a key role in converting the Business process into Pega Workflows
• Created XML stream and parse rules to expose and retrieve data to other systems using SOAP web services.
• Developed and Created Class structure, Workflows and Rulessets in Pega PRPC.
• Prepared Role based Access group and Control document for the Pega Workflow team.
• Generated the reports using PRPC OOB Functionalities.
• Implemented SLAs Activities as per the new functionality.
• Developed Validation and Integration Rules and also developed screen validations and display processing.
• Created Product rules and Involved in rules migration.
• Troubleshoot and communicate with PEGA Support team in order to resolve technical issues.
• Implementing User Interface for various flows like claims, complaints etc. using Portals, Sections, Harness, HTMLs and other supportive UI related rules.
• Involved with team in the configuration of several JDBC and MQ Interface.
• Worked in PRPC Build Deploement using Tomcat on MS SQL Server and Oracle Servers.
• Designed and Implemented Decision tables, Decision Maps and Declarative expressions.
• Created serive rule like Service-SOAP for implementing service interface from external systems to PRPC.
• Participating in code deployments in various OA,UAT and EUT Production environments.
• Involved in testing and troubleshooting the issues of the application using PRPC Tools like Clipboard and Tracer.

Environment: PEGA V 6.2 SP2, Pega CPM, Microsoft Visio 2003, HTML, JavaScript, DB2 UDB, Quality Centre.

Confidential

Developer Java/ Pega PRPC

Responsibilities:

• Designing the application as per the requirements considering the Pega Guardrails
• Involved in creating Application rules, Access groups
• Developed the application using MVC Architecture using JSP, Servlet and EJB .
• Participated in client requirement gathering in Waterfall Model.
• Preparation of the Low Level Design document which included program specification and unit test plan.
• Designed and developed Business rules using D-Rules (Decision Tables, Decision Trees, Declare expressions).
• Created data classes and DB tables for integrating with external systems.
• Used Multithreading as a programming and an execution model that allows multiple threads to exist within the context of a single process.
• Defined the presentation semantics of the document written in a markup language using CSS .
• Used Groovy to write shell and build scripts with processing primitives, Object Oriented (OO) abilities and an ANT DSL.
• Developed JSPs to implement the business logic, and used Java Beans to retrieve the data.
• Deployed the application on Tomcat Web server using Eclipse as IDE.
• Coded the Java classes and JavaBeans.
• Created tables in Oracle database.
• Performed Unit Testing and Integration Testing of the application using JUnit 3.8.
• Used CVS for source code version control.
• Supported Maintenances and bug fixes.

Environment: Core Java (J2SE 1.4), JSP, Servlets, JavaScript, HTML, UML, CSS, EJB, Java Beans, JUnit, CVS, JDeveloper,, Groovy, Multithreading, Apache Tomcat Web Server Oracle WebLogic Application Server, Eclipse IDE , Oracle

Confidential

Java Developer

Responsibilities:

• Gathered and understood the User requirements and Functional specifications.
• Involved in development of GUI Using HTML, CSS, JSP and JavaScript.
• Involved in creating components for isolated business logic.
• Used Oracle 9i as the Database Server.
• Application was deployed in J2EE Architecture.
• Involved in designing EJB 2.0Components with various design patterns like Service Locator, Session Façade and Business Delegate.
• Wrote Stored Procedures, Packages, PL/SQL scripts are used to query the database.
• Finalize the design specifications for the new system.
• Involved in design, development and maintenance of the application.
• Performed Unit, Integration and Performance testing, continuously interacted with Quality Assurance group.

Environment: Java, JDBC, JSP, Servlets, HTML, Java APIs, Design Patterns, Hibernate, Oracle9i, SQL/PLSQL, Stored Procedures, CVS, UML, ANT, Eclipse IDE.