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Pega Systems Architect Resume

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Alpharetta, GA

SUMMARY:

  • 7 years of overall IT experience, including 3 years of experience as a Pega Developer.
  • Experienced in developing Work Flows and Business Process Management using Pega Rules Process Commander (PRPC).
  • Proficient in Pega Methodology implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
  • As a core team member I have been involved in many areas of PRPC which include Flows, Flow actions, Harnesses, Sections, HTML, Correspondence rules, Activities, List views, Summary views, Declarative rules, Integration Services.
  • Worked on localization and system performance by analyzing alert logs and DB traces.
  • Developed optimized activities for agents, worked on SLA processing and extensively worked on file listener process to interact with external systems to automate business processes.
  • Implemented SOAP services to process inbound requests from the server.
  • Experienced in RDBMS technologies like Oracle SQL, PL/SQL and MS - SQL.
  • Experienced in creating System Requirements using object oriented analysis and design, Business Process Modeling and Data Modeling.
  • Experienced in Rule set Management and Deployment.
  • Experienced in working with the QA Testing Team creating Test Plans and Test Cases.
  • Experienced in Distributed Application development using JAVA with JSP, JAVASCRIPT.
  • Roles included various responsibilities requiring technical, problem solving and analytical skills in a constantly changing work environment.
  • Excellent interpersonal, communication, presentation skills and Leadership Qualities.

TECHNICAL SKILLS:

Languages: C, C++, C#, Java, Java Script, Java Server Pages, Visual Basic

Pega Platforms: PRPC Version 5.1, 5.5, 6.1, 6.2, 6.3, 7.1

Databases: Oracle, DB2, Microsoft SQL Server, MYSQL .

WORK EXPERIENCE:

Confidential, Alpharetta, GA

Pega Systems Architect

Responsibilities:

  • Participated in project design, architecture and implementation of a Global Bank Expansion project.
  • Assisted in the solutions to multiple defect errors across several applications.
  • Participated in project design and architecture discussions to help facilitate client needs.
  • Participated in project design and architecture discussions to help facilitate client needs.
  • Helped design and implement a back office application to maintain and update historical records as well as active operational records.
Confidential, Alpharetta, GA

Pega Systems Architect

Responsibilities:

  • Developed a Pega Wire Investigations tracking tool to interface with two already standing applications (Payment Broker and GSMOS). Built new rules out for a new MQ interface, updated database tables, created a new case type and routed cases to appropriate workbaskets. Created custom HTML and JavaScript in congruence with existing architecture to maintain compliance.
  • Updated existing rules for a Dodd Frank Loss Reporting project. Modified existing activities and database tables, created new activities and java steps to create an automated entry of losses charged to the Dodd Frank 1073 general ledger in the form of an XML file.
Confidential, Atlanta, GA

Product Support/QA Tester

Responsibilities:

  • Assist end users with all FundAlign products and software. Log and track all end user interactions, requests and issues.
  • Research, resolve, and respond to questions and issues reported to the Product Support Team via telephone, voice-mail, e-mail and Web.
Confidential, Atlanta, GA

Conversion Specialist/Typesetter/Technical Support

Responsibilities:

  • Converted Word, Excel, PowerPoint, PDF and other various documents to HTML and XML for the Securities and Exchange Commission.
  • Typeset various documents for the Securities and Exchange Commission.
  • Provided hardware/software technical support for an office of ~30 end users

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