SUMMARY:

• Retail, Web Commerce, Health Care, Investment Banking, Financial, TransportationForward - thinking executive energized by challenges with strong track record of results by making the impossible possible.
• Combine strategic leadership across multiple industries with astute technical operating management to improve efficiency, profitability, and achieve corporate goals.
• Expert in IT Governance, balancing business technology, and customer needs to produce client-focused solutions that enhance customer experience and drive business growth.
• Able to communicate, build rapport, and create consensus at all organization levels through

EXPERTISE AREA:

• Leadership & Team Building
• Enterprise Architecture
• IT Governance
• Global Business
• Technology Planning
• Negotiation & Vendor Management
• P&L Management
• Professional Services
• Strategic Planning

TECHNICAL SKILLS:

Software: C, C++, Java, Visual Basic, Cobol, Windows SDK, MFC, HTML, ASP, JSP, CGI, Servlet, JavaScript, VBScript, Cold Fusion, SQL, XML, XSL, MOTIF, OLIT

Database: SQL Server, Informix, Sybase, Oracle, Illustra, GuptaSQL, DB2

Environment: s: MS Visual Studio, Visual Caf, ZAPP, Micro Focus

Operating Systems: Microsoft Server, VMWare, Hyper-V, Sun Solaris, HP UNIX, Linux, NOVELL, MVS

Middleware: IBM WebSphere ESB, IBM Operational Decision Manager, SharePoint, Cold Fusion

Data Warehouse/BI: SharePoint, Cognos, WebFOCUS, Informatica, Tableau

Desktop Tools: Word, Excel, Access, PowerPoint, MS Project, VISIO, Front Page, GoLive, Acrobat

Packages/Suites: iPlanet, PGP, CyberCashNetworking: TCP/IP, LU6.2, X.25, ISDN, FRAME RELAY, SPX/IPX

Hardware: INTEL, SUN, HP, BURROUGHS, IBM, DELL, CISCO, NETGEAR, DELL TIERED SAN

PROFESSIONAL EXPERIENCE:

Confidential, Montezuma, IA

Director of Technology

Responsibilities:

• Have re-architected Applications Architecture and Technical Infrastructure to support multiple acquisitions and the growth of the business by 280% in three years without business interruption or limitation to our dynamic business plans. Built fully virtualized infrastructure leveraging Web Services for ERP on an IBM enterprise service bus for all business critical applications.
• Have built a world class organization from a mom and pop business culture with a COBOL legacy ERP to become agile and visionary. True consultants to the business to provide competitive advantage and to create powerful competitive differentiators.
• Responsible for creating and aligning all Technology with the strategic direction of the Confidential Group of Companies.
• Overall responsibility for companywide systems infrastructure and applications architecture ensuring the effectiveness, efficiency and security (PCI Certified) of those systems.

Confidential, Minneapolis, MN

Director Technical Operations and Tier II Support

Responsibilities:

• $1 million+ saved on purchase of two major tools (BPMS and BRMS) with unlimited site licensing.
• Moved and integrated two major datacenters after recent acquisitions with zero interruption to business/ customers and at minimal expense and risk.
• Managed 24/7/365 operation of more than 200 physical and 500+ virtual servers with 87 terabytes of storage in seven locations including Europe and India.
• Doubled database capacity to facilitate customer expansion and improved response time 75% by migrating all SQL 2000 servers to SQL 2005 over six months without business interruption.

Acting CIO / Director Applications Development

Confidential

Responsibilities:

• Drove transformational change of organization, turning $5 million loss into $1 million profit in 12 months, through cultural change, process re-engineering, and budget cuts.
• $750,000 annual cost savings after restructuring manual bill entry workflow and system improvements.
• Advanced CMM level 1 development organization to CMM level 3 through adoption of corporate development methodology, resulting in high software quality as well as on-time and within budget delivery.
• Generated $650,000 in annual revenue by creating and building Professional Services team.
• Saved $350,000 yearly through redesign and implementation of new EDI workflows.
• Developed software tool to manage customer deliverables, proactively increasing service levels from 80% of SLAs met to 99.9%.

Confidential, Elk Grove Village, IL

Responsibilities:

• Directed 20+ developers in turnaround of stalled $20 million project by developing fix within two weeks of assignment, enabling deployment to 33,000 new workstations.
• Reenergized stalled, $3 million project communicating with key stakeholders to establish shared vision resulting in 100% completion within three months.
• $250,000 implementation cost saved after resolving major functionality issues with deployment of United’s EZ Check In system (#1 initiative for 2000-200 1) delivered in ‘non-functioning’ state by 3rd-party vendor. Led teams to diagnose/solve complex delivery and deployment issues.

Confidential, Skokie, IL

Responsibilities:

• Provided B2B and B2C solutions and web design.
• Assessed project resource requirements and built team to fulfill commitment.
• Led project directing six developers and providing level I/II/III support.
• Completed Patent Image Repository and Database project delivered on-time and within budget for Information-Retrieval Company.
• Led iPlanet Portal implementation for Managed Service Provider delivered on-time and within budget.

Confidential, Deerfield, IL

Project Manager

Responsibilities:

• Won competitive $12.5 million bid against top-tier consulting firms as result of providing unique method for designing new pharmacy receivables system.
• Led cross-disciplined consulting team implementing new pharmacy receivables system that cut annual costs by $10 million and processed receivables within two days of receipt instead of 30+.

Confidential, Naperville, IL

Director Customer Support

Responsibilities:

• Supervised 43-member staff with $4.6 million budget providing Level I/II/III client support and professional services across U.S. and South America.
• Saved more than $100,000 by eliminating overlapping job functions that doubled available service days with same staff

Confidential, Delray Beach, FL

Director IT, Partner

Responsibilities:

• Established project management function and led six developers in delivery of IT solutions and high-end, cold fusion-based web solutions including shopping cart functionality.

Confidential, Coral Springs, FL

Director of Web Development

Responsibilities:

• Created, directed, and coded with eight-member technical team suite of Confidential fulfillment components to support B2B and B2C initiative.

Confidential, Delray Beach, FL

Partner / Project Manager/Development Manager/Systems Architect

Responsibilities:

• Participated in building ISP infrastructure including http, mail, news, firewalls, socks, PPP, terminal server, and Netscape server products for use in ISP franchise operation.

Confidential, New York, NY

VP Information Technology

Responsibilities:

• Spearheaded revolutionary solution for NYSE Floor Broker Operations that enabled immediate, firm-wide delivery of floor pictures and executions from NYSE floor booths using new, touch-screen interface. Created powerful cultural change that united different roles into one to embrace this new technology. Overwhelmed competition and took two years for them to deploy similar solutions.
• Created major competitive advantage for block traders by placing up to eight different applications on their Windows workstations that supported their job function and provided immediate access to all information to make quick decisions and place immediate trades to floor of NYSE.
• Delivered first-of-its-kind, real-time central monitoring for all key systems handling billions of dollars of real time trading. Solution provided immediate status notification and potential failures, enabling rapid response to remedy issues before system failed or affected business.