Service Information Developer II Resume

TECHNICAL SKILLS:

Information Technology: Java SE, C, SQL, XML, UNIX Script, z/OS COBOL, DB2, CICS, TSO/ISPF, MQ Series, ABAP, VISIO

Strengths: Strong analytic and communication skills

PROFESSIONAL EXPERIENCE:

Confidential

Service Information Developer II

Technologies and Environment: Batch COBOL and C applications running on a UNIX box using KORN shell environment. All databases were Oracle relational accessed by SQL commands both stand - alone and embedded within the application programs. Vi Editor was used exclusively for all code changes. Other software tools used were GREP, WINSQL, PUTTY, BeyondCompare2, Excel, VCTL (program version control).

Responsibilities:

Provided support and enhancements for Provider, Client Services, Claims, and Managed Care Systems, thus assisting Confidential in providing state-of-the-art service for their providers and clients.
Created new Excel spreadsheet that generated statistics for determining Provider response times. This aided Confidential in ensuring timely service for their clients.
Created new process whereby Medicaid recipient households with dependent children would receive special educational brochures explaining new dental services available for these children.
Wrote a process which facilitated the addition of a new healthcare provider.
Member of a rotating on-call response team which provided 24x7 support for critical business functions.

Confidential

Sr. Programmer Analyst

Technologies and Environment: Batch COBOL running on an IBM Mainframe. All databases were DB2 relational accessed by SQL commands both stand-alone and embedded within the application programs. Vi Editor was used exclusively for all code changes. Other software tool used was GREP.

Responsibilities:

Provided enhancements to Nevada’s MMIS to allow processing of the new ICD-10 diagnosis code format.
Researched and corrected the cause of a diagnosis code not appearing client's screen.
Researched and corrected the cause of an invalid procedure code message, thereby providing accurate medical information for system users.

Confidential

Sr. Programmer Analyst

Technologies and Environment: Batch COBOL running on an IBM Mainframe. Database used was IMS, accessed by commands embedded within the application programs. TSO/ISPF was used exclusively for all code changes. Other software used was Xpediter, JES2, XML.

Responsibilities:

Modified several hundred mainframe jobs to route reports to a new report software tool.
Corrected XML error message parsing problem.
Created a routine to determine invoice posting date.
Member of a team which successfully modified the Order Entry process to accept increased order weight values. This was critical in expediting large order processing.

Confidential

Sr. Programmer Analyst

Technologies and Environment: Red Prairie Warehouse Management System and UNIX box for running Red Prairie MOCA reports and UNIX Scripts, respectively.

Responsibilities:

Provided ticket triage resolution and warehouse management system support.
Ran UNIX and Red Prairie (a warehouse management system) scripts to produce reports for review by management.

Confidential

Sr. Programmer Analyst

Technologies and Environment: JES2 batch MVS COBOL running on an IBM Mainframe. Database used was DB2 accessed by SQL commands embedded within the application programs. Also VSAM files accessed from within the COBOL programs. TSO/ISPF was used exclusively for all code changes. Other software used was Animator.

Responsibilities:

Modified several dozen existing application programs, jobs and reports to reflect changes in Confidential utility holdings.
This enabled management to maintain a more timely and accurate picture of the company's financial condition.

Confidential

Sr. Programmer Analyst

Technologies and Environment: Z/OS batch COBOL and CICS application programs running on an IBM Mainframe. Database used was DB2 accessed by SQL commands embedded within the application programs. VSAM files also accessed from within the COBOL programs. TSO/ISPF was used exclusively for all code changes. Other software used was File-Aid, SPUFII, SAP ABAP 4, Intertest, IDCAMS, CA Scheduler (to schedule batch jobs), Platinum for DB2, VISIO, MQ Series, REXX, SAR.

Responsibilities:

Responsible for the entire Invoicing and Sales Information System, including daily and month-end jobs, as well as enhancements to this system.
Successfully supervised support team of four off-shore workers in assisting with additional enhancements and support.
Analyzed and made upgrades to the Paper Purchasing System.
Member of a Disaster Recovery Team which validated the ability of the Invoicing System to recover from large scale disruptions to the system hardware or supporting power grid. Successfully verified the ability of the Invoicing System to be restarted efficiently, quickly and securely while temporarily running on an off-site system.

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship