Sr. Special - Developer/salesforce Resume
Dallas, TX
SUMMARY:
Outstanding interpersonal communication and conflict - management abilities, 3+ years Salesforce development, administration experience and Apex, Visualforce and Salesforce.com API experience. I have knowledge of Salesforce Process Builder as well as workflow/visual workflows. Java programming, Programming in C+, JavaScript, JQuery, HTML5, Bootstrap, CSS, PHP Coding, SQL, SOQL, an understanding of Word Press, responsive CSS and experience with social media.
TECHNICAL SKILLS:
- Proficient in Microsoft Word
- Excel the Adobe suite
- Illustrator
- FileZilla
- Force.com Explore/Workbench
- Toad Data Point 3.7
- Secure Shell
- Salesforce Data Loader and various IDEs.
PROFESSIONAL EXPERIENCE:
Confidential, Dallas, TX
Sr. Special - Developer/Salesforce
Responsibilities:
- Utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs
- Http Callout integration including use of Visual Force pages/Controllers also able to use custom button component.
- Manage daily support processes, including emails, handling any issues that may be submitted to us in Case form as well as building ad hoc report request.
- Responsible for researching and staying up-to-date with the rapidly maturing SFDC platform
- Responsible for UI, mobile navigation and mobile functionality
- Research various internal requests to determine appropriate course of action and follow through to a resolution.
- Salesforce.com reporting, business processes, administration and user support.
- Played a part in expanding our user base and bringing on a new region of business for the company that is optimizing the user’s time out in the field.
- Experience with enterprise-level projects on the Force.com platform.
Confidential
Salesforce Developer
Responsibilities:
- Utilize technical aspects within Salesforce such as Apex classes, Visual Workflows and Process Builder
- Website integration including use of Visual Force pages, Apex and third party packages such as Twilio for telephony integration.
- Holds weekly conference calls with the rest of the team via Skype Business.
- Created Customer Community for customers to login and see their vital business information as well as edit certain information. Responsible for activating users and setting up permissions as well.
- Utilizing the Lighting Community Builder to customize and expose custom object inside of our instance to a select group of people.
Confidential, Arlington, TX
Salesforce Technical Specialist
Responsibilities:
- Utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs
- Website integration including use of Visual Force pages, Apex and third party components such as Heroku.
- Handled web services callouts and encrypting data as it is passed back and forth for security purposes.
- Research various internal requests to determine appropriate course of action and follow through to a resolution.
- Salesforce.com reporting, business processes, administration and user support.
- Played a role and rolling out a Partner Community that empowered the customer to do virtually everything they needed into one place.
- Utilized only Visualforce pages to achieve a genuine customized feel.
- Experience with building out Territory Hierarchy and dealing with Territory Management
Confidential, Fort Worth, TX
Lead Web Developer
Responsibilities:
- Developed a website for K104 radio station’s voice jockey Kiki J
- Dealt with Word Press as well as various Text Editors; as well as adjusting/updating content on already running websites
- Consistently managed conflicting priorities under demanding work schedule and met deadlines to the satisfaction of multiple supervisors.
- Developed and distributed customized websites from local servers to live servers; provided timely and accurate websites for management analysis.
- Utilized HTML, CSS, JavaScript and PHP
Confidential, Fort Worth, TX
Research Interviewer
Responsibilities:
- Interviewer and issue surveys to customers via telephone about their health insurance plan.
- Verify information in their health plan.
- Handled irate customers. Recognized for ability to keep calm, resolve problems and follow through.
- Clarify details and rules of their health plan.
- Ability to type 51+ words per minute.