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Sr. Special - Developer/salesforce Resume

3.00/5 (Submit Your Rating)

Dallas, TX

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SUMMARY:

Outstanding interpersonal communication and conflict - management abilities, 3+ years Salesforce development, administration experience and Apex, Visualforce and Salesforce.com API experience. I have knowledge of Salesforce Process Builder as well as workflow/visual workflows. Java programming, Programming in C+, JavaScript, JQuery, HTML5, Bootstrap, CSS, PHP Coding, SQL, SOQL, an understanding of Word Press, responsive CSS and experience with social media.

TECHNICAL SKILLS:

  • Proficient in Microsoft Word
  • Excel the Adobe suite
  • Illustrator
  • FileZilla
  • Force.com Explore/Workbench
  • Toad Data Point 3.7
  • Secure Shell
  • Salesforce Data Loader and various IDEs.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr. Special - Developer/Salesforce

Responsibilities:

  • Utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs
  • Http Callout integration including use of Visual Force pages/Controllers also able to use custom button component.
  • Manage daily support processes, including emails, handling any issues that may be submitted to us in Case form as well as building ad hoc report request.
  • Responsible for researching and staying up-to-date with the rapidly maturing SFDC platform
  • Responsible for UI, mobile navigation and mobile functionality
  • Research various internal requests to determine appropriate course of action and follow through to a resolution.
  • Salesforce.com reporting, business processes, administration and user support.
  • Played a part in expanding our user base and bringing on a new region of business for the company that is optimizing the user’s time out in the field.
  • Experience with enterprise-level projects on the Force.com platform.

Confidential

Salesforce Developer

Responsibilities:

  • Utilize technical aspects within Salesforce such as Apex classes, Visual Workflows and Process Builder
  • Website integration including use of Visual Force pages, Apex and third party packages such as Twilio for telephony integration.
  • Holds weekly conference calls with the rest of the team via Skype Business.
  • Created Customer Community for customers to login and see their vital business information as well as edit certain information. Responsible for activating users and setting up permissions as well.
  • Utilizing the Lighting Community Builder to customize and expose custom object inside of our instance to a select group of people.

Confidential, Arlington, TX

Salesforce Technical Specialist

Responsibilities:

  • Utilize technical aspects within Salesforce such as Apex triggers, classes and batch jobs
  • Website integration including use of Visual Force pages, Apex and third party components such as Heroku.
  • Handled web services callouts and encrypting data as it is passed back and forth for security purposes.
  • Research various internal requests to determine appropriate course of action and follow through to a resolution.
  • Salesforce.com reporting, business processes, administration and user support.
  • Played a role and rolling out a Partner Community that empowered the customer to do virtually everything they needed into one place.
  • Utilized only Visualforce pages to achieve a genuine customized feel.
  • Experience with building out Territory Hierarchy and dealing with Territory Management

Confidential, Fort Worth, TX

Lead Web Developer

Responsibilities:

  • Developed a website for K104 radio station’s voice jockey Kiki J
  • Dealt with Word Press as well as various Text Editors; as well as adjusting/updating content on already running websites
  • Consistently managed conflicting priorities under demanding work schedule and met deadlines to the satisfaction of multiple supervisors.
  • Developed and distributed customized websites from local servers to live servers; provided timely and accurate websites for management analysis.
  • Utilized HTML, CSS, JavaScript and PHP

Confidential, Fort Worth, TX

Research Interviewer

Responsibilities:

  • Interviewer and issue surveys to customers via telephone about their health insurance plan.
  • Verify information in their health plan.
  • Handled irate customers. Recognized for ability to keep calm, resolve problems and follow through.
  • Clarify details and rules of their health plan.
  • Ability to type 51+ words per minute.

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