Business System Analyst & Product Owner Resume
San Jose, CA
SUMMARY:
- Experience in creating Business Requirement Document, Functional Requirement Document, User Stories, Test Cases, performing business data analysis and creating mock - ups to help finalize requirements
- Partnered with business users, analysts, project teams and key project stake holders to identify and understand functioning of different software systems within the organization to analyze the ‘As-Is’ state of the project
- Hands on knowledge of project management methodologies such as Waterfall and Agile to deliver application development and process improvement projects
- Proficient in SQL (DML, DDL, Query Tuning, Ad-hoc queries, Joins, Aggregation, Data Profiling)
- Working knowledge of Object Oriented Programming
- Extensively worked on design and generation of different Database Objects like Tables, Views, Materialized Views, Synonyms, Sequences, Stored Procedures, Functions, Database Triggers, etc.
- Excellent knowledge in Data modeling with utilities like Erwin and Visio. Worked on Dimensional (Fact, Dimension, Star Schema, Snow Flake Schema), Logical and Physical Database Designs
- Development experience on ETL tool ( Informatica and Oracle Warehouse builder), RDBMS (Oracle, Confidential and MS Sql Server 2008) and BI Tools ( SSRS, Tableau)
- Promoted agile values, coached and helped projects teams to adopt agile methodologies
- Successfully guided projects teams to deliver excellence during different phases of SDLC
- Good communication and Risk mitigation skills with experience in dealing with higher management personnel
- Highly organized and efficient to prioritize and manage multiple tasks
- Experience in conduction POC and Pilot projects to find new solutions
- Proven ability to work efficiently in both independent and team work environments
- Extensive experience in troubleshooting performance problems, identifying resource bottlenecks and process optimization.
- Piloted a LEAN process improvement project for University of Cincinnati’s Barrett Cancer Center and presented the ideas to the CEO of the center
- Completed a DMAIC project for client GE Money that resulted in annual savings of $33,000
- Experience in Finance, Banking, Healthcare, Asset Management and Manufacturing Industries/Domains
SKILL:
Expertise in: Data warehousing and Data mining, OLAP, OLTP, Requirement Gathering and Analysis, Project Management, Process Management, Scrum, LEAN, Six Sigma, Excel Analytics.
Software and Tools: MS Project, MS Office, SSMS, SSRS,PL SQL Developer, Confidential SQL assistant 7.2, Oracle Warehouse Builder, Informatica 9, AS 400, Tableau, Hive, Hadoop, Rally
RDBMS: Oracle 9i, Confidential, MS SQL Server
EXPERIENCE:
Confidential, San Jose, CA
Business System Analyst & Product Owner
Environment: Confidential, SQL, Hadoop, Hive, Rally, MS Office
Responsibilities:
- Responsible for delivery of Confidential regulatory reports for Asia, Europe and US
- Steer requirement gathering meeting to properly understand and document business requirements
- Write SQL queries to perform source data analysis for new requirements
- Liaison between the development teams, QA teams and business users
- Provide technical and functional support during Development and User Acceptance Testing
- Conduct JAD sessions with developers to finalize business requirement understanding
- Use Rally tool to document User Stories, Tasks, Acceptance criteria for a user story and other admin activities
- Facilitate daily standup, Sprint review meetings with project stake holders to track project deliverables, resolves risks and change requests
- Assist in developing use cases and product acceptance criteria
- Worked on ad-hoc reporting requests from the business users
- Onshore- Offshore team coordination
Confidential, Concord, CA IT
Business System Analyst/ Scrum Master
Environment: SQL Server 2008, TFS, IBM BPM, Sharepoint, MS Office, HTML, High Chart
Responsibilities:
- Steered requirement gathering meeting to properly understand and document business requirements
- Performed current system analysis to understand how different systems in organization interact with each other and their impact
- Wrote SQL queries to perform source data analysis
- Acted as a liaison between the development team, QA team and business users
- Developed Dimension Model ( Dimensions & Facts), Source-Target Data Mapping, Data Profiling
- Developed store procedures, functions and other database objects (DML & DDL)
- Collaborated with different IT and Business teams to create a standard development process
- Provide technical and functional support during User Acceptance Testing.
- Facilitated project review meetings with project stake holders to track project deliverables, resolves risks and change requests
- Provided support to resolve end user problems, optimize performance, resolve system defects and analyzed proposed improvements or changes to the system
- Assisted in developing Functional and Unit testing plans, Database design and Optimizing database performance
- Created Story Boards ( Information Radiators) to visualize and track project progress
- Plan and coordinate User Acceptance Test (UAT)
- Designed UI for reporting Dashboard
- Created Database schemas and Objects
- Conduct POC and Pilot projects to find new solutions
- Used ScrumXP agile methodology to deploy project deliverables
- Worked on ad-hoc reporting requests from the business users
Confidential, Cincinnati, OHt
Environment: AS 400, Sharepoint, MS Office
Project Manager (Internship)
Responsibilities:
- Involved in various phases of System Development Life Cycle (SDLC) such as analysis, design, development, testing, implementation and support
- Developed Process mapping and Optimization techniques to remove wastes and alter the work assignments queue to improve the team efficiency
- Created Story Boards ( Information Radiators) to visualize and track project progress
- Performed GAP analysis to understand the As-IS state of the system and recommend changes
- Introduced the WIP Limits queuing methodology to get orders out of the system before due date
- Managed a team of 5 associates which successfully finished the tasks within the SLA to meet the final product deadline
- Improved the Arts department throughput by 60%
- Provided technical assistance for development and maintenance of Department Management solutions.
- Initiated a project to build a Knowledge Management System for various departments of the organization
- Participated in analyzing and choosing vendors for building an ERP system for the organization
- Negotiated with different third party vendors to implement a safety standard procedure for people of shop floor
Confidential
Environment: Java, HTML, SQL Server, MS Office
Business Analyst
Responsibilities:
- Introduced the organization to e-commerce platform that helped to increase the number of orders received per month
- Coordinated with the business user to gather requirements for the new e-commerce application
- Documented the current system process flow, created BRD and FRD and design documents
- Managed the end-to-end development of the web application with a team of Java and Database resources and the testing team.
- Spearheaded the initiative to implement the ISO standards and ensured compliance to ISO specifications
- Planned out all the shop floor activities (Resources, inventory, scheduling) that enabled smooth functioning of the organization
- Negotiated with suppliers to get the required raw material inventory on time and within budget
- Managed client deliverables that were time and precision sensitive
Confidential
Technical Consultant (Data Warehousing ETL Consultant)
Environment: Informatica 8.6.1, Confidential, MDM, Linux, SQL, JIRA
Responsibilities:
- Writing SQL queries to perform data analysis for data audit and reconciliation
- Perform reverse engineering to solve user queries regarding data discrepancy
- Provide technical and functional support during User Acceptance Testing
- Create ad-hoc business reports using SQL queries on Confidential database
- Use JIRA to track and log issues regarding the application
- Load monthly sales data using SQL loader into target database
- Unit and functional testing of the developed Informatica mappings.
- Handling the Off shore team.
- Coordinating with the Onshore Team
Confidential
Environment: Informatica 8.6.1, Confidential, SQL, Linux, JIRA
Informatica ETL Developer
Responsibilities:
- Working with business state holders, SMEs and Development team to understand the Functional Requirement for developing ETL processes using Informatica Power Center
- Development of ETL data load mapping as per the data mapping document
- Unit and functional testing of Informatica mappings
- Writing SQL queries in Confidential RDBMS to perform data analysis and testing
- Coordinating with QA team for performing UAT
- Kept track of execution, Unit test cases and defects for smooth functioning
- Used JIRA for tracking requirements and logging bug tickets
- Performance tuning of the ETL mapping
- Training new resources on project to bring them up to speed for project related activities
Confidential
Asst. System Engineer (Data Warehousing- Development, Support & Testing)
Environment: Informatica 8.6.1, Confidential, SQL, Linux
Responsibilities:
- Working with the business team to understand requirements for the new system to be built
- Creating database models ( Dimensional modeling) to construct dimensions and fact tables
- Develop data mapping sheets to track source to target data lineage
- Time and effort estimation for developing new ETL and Cognos objects
- Create Informatica Power Center mappings, workflows and services to extract data from source system
- Writing SQL queries on source system to perform data analysis and testing
- Coordinating with QA team for performing system testing and UAT
- Communicate with relevant parties (i.e. User, Business, and Partner Systems) via teleconferences, emails, relevant documents to resolve issues