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Business System Analyst & Product Owner Resume

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San Jose, CA

SUMMARY:

  • Experience in creating Business Requirement Document, Functional Requirement Document, User Stories, Test Cases, performing business data analysis and creating mock - ups to help finalize requirements
  • Partnered with business users, analysts, project teams and key project stake holders to identify and understand functioning of different software systems within the organization to analyze the ‘As-Is’ state of the project
  • Hands on knowledge of project management methodologies such as Waterfall and Agile to deliver application development and process improvement projects
  • Proficient in SQL (DML, DDL, Query Tuning, Ad-hoc queries, Joins, Aggregation, Data Profiling)
  • Working knowledge of Object Oriented Programming
  • Extensively worked on design and generation of different Database Objects like Tables, Views, Materialized Views, Synonyms, Sequences, Stored Procedures, Functions, Database Triggers, etc.
  • Excellent knowledge in Data modeling with utilities like Erwin and Visio. Worked on Dimensional (Fact, Dimension, Star Schema, Snow Flake Schema), Logical and Physical Database Designs
  • Development experience on ETL tool ( Informatica and Oracle Warehouse builder), RDBMS (Oracle, Confidential and MS Sql Server 2008) and BI Tools ( SSRS, Tableau)
  • Promoted agile values, coached and helped projects teams to adopt agile methodologies
  • Successfully guided projects teams to deliver excellence during different phases of SDLC
  • Good communication and Risk mitigation skills with experience in dealing with higher management personnel
  • Highly organized and efficient to prioritize and manage multiple tasks
  • Experience in conduction POC and Pilot projects to find new solutions
  • Proven ability to work efficiently in both independent and team work environments
  • Extensive experience in troubleshooting performance problems, identifying resource bottlenecks and process optimization.
  • Piloted a LEAN process improvement project for University of Cincinnati’s Barrett Cancer Center and presented the ideas to the CEO of the center
  • Completed a DMAIC project for client GE Money that resulted in annual savings of $33,000
  • Experience in Finance, Banking, Healthcare, Asset Management and Manufacturing Industries/Domains

SKILL:

Expertise in: Data warehousing and Data mining, OLAP, OLTP, Requirement Gathering and Analysis, Project Management, Process Management, Scrum, LEAN, Six Sigma, Excel Analytics.

Software and Tools: MS Project, MS Office, SSMS, SSRS,PL SQL Developer, Confidential SQL assistant 7.2, Oracle Warehouse Builder, Informatica 9, AS 400, Tableau, Hive, Hadoop, Rally

RDBMS: Oracle 9i, Confidential, MS SQL Server

EXPERIENCE:

Confidential, San Jose, CA

Business System Analyst & Product Owner

Environment: Confidential, SQL, Hadoop, Hive, Rally, MS Office

Responsibilities:

  • Responsible for delivery of Confidential regulatory reports for Asia, Europe and US
  • Steer requirement gathering meeting to properly understand and document business requirements
  • Write SQL queries to perform source data analysis for new requirements
  • Liaison between the development teams, QA teams and business users
  • Provide technical and functional support during Development and User Acceptance Testing
  • Conduct JAD sessions with developers to finalize business requirement understanding
  • Use Rally tool to document User Stories, Tasks, Acceptance criteria for a user story and other admin activities
  • Facilitate daily standup, Sprint review meetings with project stake holders to track project deliverables, resolves risks and change requests
  • Assist in developing use cases and product acceptance criteria
  • Worked on ad-hoc reporting requests from the business users
  • Onshore- Offshore team coordination

Confidential, Concord, CA IT

Business System Analyst/ Scrum Master

Environment: SQL Server 2008, TFS, IBM BPM, Sharepoint, MS Office, HTML, High Chart

Responsibilities:

  • Steered requirement gathering meeting to properly understand and document business requirements
  • Performed current system analysis to understand how different systems in organization interact with each other and their impact
  • Wrote SQL queries to perform source data analysis
  • Acted as a liaison between the development team, QA team and business users
  • Developed Dimension Model ( Dimensions & Facts), Source-Target Data Mapping, Data Profiling
  • Developed store procedures, functions and other database objects (DML & DDL)
  • Collaborated with different IT and Business teams to create a standard development process
  • Provide technical and functional support during User Acceptance Testing.
  • Facilitated project review meetings with project stake holders to track project deliverables, resolves risks and change requests
  • Provided support to resolve end user problems, optimize performance, resolve system defects and analyzed proposed improvements or changes to the system
  • Assisted in developing Functional and Unit testing plans, Database design and Optimizing database performance
  • Created Story Boards ( Information Radiators) to visualize and track project progress
  • Plan and coordinate User Acceptance Test (UAT)
  • Designed UI for reporting Dashboard
  • Created Database schemas and Objects
  • Conduct POC and Pilot projects to find new solutions
  • Used ScrumXP agile methodology to deploy project deliverables
  • Worked on ad-hoc reporting requests from the business users

Confidential, Cincinnati, OHt

Environment: AS 400, Sharepoint, MS Office

Project Manager (Internship)

Responsibilities:

  • Involved in various phases of System Development Life Cycle (SDLC) such as analysis, design, development, testing, implementation and support
  • Developed Process mapping and Optimization techniques to remove wastes and alter the work assignments queue to improve the team efficiency
  • Created Story Boards ( Information Radiators) to visualize and track project progress
  • Performed GAP analysis to understand the As-IS state of the system and recommend changes
  • Introduced the WIP Limits queuing methodology to get orders out of the system before due date
  • Managed a team of 5 associates which successfully finished the tasks within the SLA to meet the final product deadline
  • Improved the Arts department throughput by 60%
  • Provided technical assistance for development and maintenance of Department Management solutions.
  • Initiated a project to build a Knowledge Management System for various departments of the organization
  • Participated in analyzing and choosing vendors for building an ERP system for the organization
  • Negotiated with different third party vendors to implement a safety standard procedure for people of shop floor

Confidential

Environment: Java, HTML, SQL Server, MS Office

Business Analyst

Responsibilities:

  • Introduced the organization to e-commerce platform that helped to increase the number of orders received per month
  • Coordinated with the business user to gather requirements for the new e-commerce application
  • Documented the current system process flow, created BRD and FRD and design documents
  • Managed the end-to-end development of the web application with a team of Java and Database resources and the testing team.
  • Spearheaded the initiative to implement the ISO standards and ensured compliance to ISO specifications
  • Planned out all the shop floor activities (Resources, inventory, scheduling) that enabled smooth functioning of the organization
  • Negotiated with suppliers to get the required raw material inventory on time and within budget
  • Managed client deliverables that were time and precision sensitive

Confidential

Technical Consultant (Data Warehousing ETL Consultant)

Environment: Informatica 8.6.1, Confidential, MDM, Linux, SQL, JIRA

Responsibilities:

  • Writing SQL queries to perform data analysis for data audit and reconciliation
  • Perform reverse engineering to solve user queries regarding data discrepancy
  • Provide technical and functional support during User Acceptance Testing
  • Create ad-hoc business reports using SQL queries on Confidential database
  • Use JIRA to track and log issues regarding the application
  • Load monthly sales data using SQL loader into target database
  • Unit and functional testing of the developed Informatica mappings.
  • Handling the Off shore team.
  • Coordinating with the Onshore Team

Confidential

Environment: Informatica 8.6.1, Confidential, SQL, Linux, JIRA

Informatica ETL Developer

Responsibilities:

  • Working with business state holders, SMEs and Development team to understand the Functional Requirement for developing ETL processes using Informatica Power Center
  • Development of ETL data load mapping as per the data mapping document
  • Unit and functional testing of Informatica mappings
  • Writing SQL queries in Confidential RDBMS to perform data analysis and testing
  • Coordinating with QA team for performing UAT
  • Kept track of execution, Unit test cases and defects for smooth functioning
  • Used JIRA for tracking requirements and logging bug tickets
  • Performance tuning of the ETL mapping
  • Training new resources on project to bring them up to speed for project related activities

Confidential

Asst. System Engineer (Data Warehousing- Development, Support & Testing)

Environment: Informatica 8.6.1, Confidential, SQL, Linux

Responsibilities:

  • Working with the business team to understand requirements for the new system to be built
  • Creating database models ( Dimensional modeling) to construct dimensions and fact tables
  • Develop data mapping sheets to track source to target data lineage
  • Time and effort estimation for developing new ETL and Cognos objects
  • Create Informatica Power Center mappings, workflows and services to extract data from source system
  • Writing SQL queries on source system to perform data analysis and testing
  • Coordinating with QA team for performing system testing and UAT
  • Communicate with relevant parties (i.e. User, Business, and Partner Systems) via teleconferences, emails, relevant documents to resolve issues

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