Senior Programmer Analyst Programmer / Programmer Analyst Resume

SUMMARY:

Highly motivated professional demonstrated by a successful 25+ year career
Provide exceptional customer support; designing and facilitating best practices and approach
Strong problem solving ability with the ability to work a cross - functional areas; comfortable communicating to and collaborating across all organizational levels
Ability to bridge gaps between business and IT areas and deliver value-added solutions
Adept in building customer relationships at all levels of the organization
Strong analytical skills; proficient in the software development life cycle

TECHNICAL SKILLS:

Informatica
Microsoft Office
MS Access
VBA
SQL
WinSQL
SOX Compliance
COBOL
JCL
SAS70 Audit
SSAE 16 Audit
Software testing
Training Lead
Testing Lead

PROFESSIONAL EXPERIENCE:

Confidential

Senior Programmer Analyst Programmer / Programmer Analyst

Responsibilities:

Responsible for the support of 2 claims reporting systems. Work with the business to perform daily/weekly/monthly tasks as needed. Respond directly to the business when problems are reported. Code, test and implement changes as required due to business needs, compliance requirements or corporate changes.
Maintain adherence to company standards for testing and production releases. Maintained SQL in Informatica custom code and make changes as needed to respond to business needs. Transitioned production maintenance to offshore resources. Conducted various WebEx Training sessions with offshore outsourcing resources.
Create custom SQL for ad hock reports to fill business needs. Debug coding problems. Gather requirements and present solutions to business needs. Train junior team members. Train Business staff on applications. Create and maintain documentation on systems for new team members and audit needs.
Create automated processes to replace manual workflows. Team lead or lead programmer for a number of mission critical projects from changes for state requirements to application rewrites. Facilitated meetings with team members, business units and outside auditors.
Team Lead for project (group of 6 programmers) to convert a deductible billing system to VB.NET platform (project was delivered on-time and on budget). Create test cases and procedures for minor changes to major system updates or upgrades.
Work with IT Business Analyst managers to support the delivery of IT solutions to the business. Proficient with IBM mainframe computer network. Proficient in Microsoft Office software. Contributed to efforts to develop replacement strategies for legacy systems.
Work with business units to drive product, process and workflow efficiencies. Worked on a number of different commercial and specialty insurance products. Provided coding changes while adhering to company standards for coding and release best practices.
Participated in provide training for junior I/T staff. Worked as part of the first PC support team for the commercial IT area. Maintain reports on problem trackers and work request information for 2 systems. Also lead meetings with both IT and Business stakeholders to go over status of both problem trackers and work requests.

Confidential

Tester

Responsibilities:

Part of a 4 person testing team for the NEXRAD weather radar.
Worked with engineers to trouble shoot problems as they came up in testing.
Created testing procedures and documentation.
Lead meetings with government officials to review test plans and test results

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