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Delivery Manager Resume

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SUMMARY:

  • Proven Leadership and Expertise in Software Delivery management, Development, Architecture, Building and Mentoring Teams with 25 years of progressive experience in data analysis/modeling/governance/integration implementations and managing teams, products, vendors and services of multiple concurrent projects, in various Industry verticals
  • Worked for many pharmaceutical and Insurance clients/employers along with several other industry verticals both as consultant dealing with clients and partnering for solutions and as employee managing partners/solution providers, vendors
  • Currently working for IQVIA (previously QuintilesIMS or IMSHealth) in Reltio customer MDM (2018.3) Implementation Projects in MDMaaS model with Informatica ETL/JAVA, REST webservices, JSON,AWS, with CRM/SFDC
  • Before working for IMS, worked for Confidential (Product Manager, MDM for patients and providers), Confidential (Veeva/SFDC CRM and MDM implementations for Global pharma client and Coca Cola) dealing with stressful clients with complicated management environment, Highpoint Solutions (Informatica MDM, ETL, DW Implementations for pharma clients), Alliance Life Sciences (Various solutions for Sales and Marketing using Kalido DIW and Kalido MDM, Member MDM in Contract Management), BMS (Informatica MDM), Johnson & Johnson (Sales and Marketing Global SAP implementation using SAP BW/BI, SAP MDM, SAP BW), Merck Pharmaceuticals (Technical Design of Clinical Trials, Capturing data from investigators, encoding, mining, preparing reports to FDA, Visualization) etc.
  • Gathering requirements and building Architecture and Management of multiple large, multi - million dollar projects of large teams for several very large Global projects,. Traveled many countries in all continents except Antarctica
  • SDLC/SOA/SaaS/PaaS and Scrum/Agile implementations with Design Excellence and continuous improvements producing substantial cost savings through optimizations
  • Full life cycle implementations implemented On-time and On-budget. Great experience with SOWs and RFPs.
  • Efficiently managed developmental and operational strategies and directed enterprise-wide implementation projects flawlessly with hands on enterprise Architecture experience while consistently delivering desired results and contributing to revenue producing activities.
  • Produced substantial cost savings, optimized systems, successfully utilized technology and engineering solutions to maximize business efficiencies in a variety of intensely competitive industries.
  • Championed projects, Worked with steering committees, Acquired Capital, Managed Budgets, Capital, Invoices, Employees, Contractors, Vendors and Project Partners
  • 18 years managing and coordinating with offshore teams, vendors and solution providers

TECHNICAL SKILLS:

  • Multiple Master Data Management Tools (Reltio with Java and Python; Informatica MDM, power center with Java and IDQ; Nucleus, SAP MDM, Kalido MDM, Alliance MDX, Cloud/Hosted MDMs and Custom Built MDMs)
  • Cloud: AWS, API calls with Java and Python
  • Databases like Oracle11g, MS SQL Server, DB2
  • Data Modeling and Architecture tools like Erwin, ER/Studio;
  • Various data extraction, collection, transformation, verification, Quality and cleansing tools like ‘Informatica, IDQ, IBM DataStage, Oracle Warehouse Builder, Composite Software Melissa Address Doctor, DataFlux, dfPower Studio, DataFlux DMP
  • Cloud: AWS, hosted services (managed and in-house)
  • ERPs like SAP, SFDC (including tools built on top of SFDC like Veeva and other CRM tools)Data Warehousing tools like SAP BO/BI/BW, Kalido DIW, Netezza
  • Collaboration tools like Atlassian Confluence, JIRA, Phabricator, GitHub
  • Bi/Visualization tools like Micro Strategy, SAP BI, Cognos
  • Linux, Shell Programming, SQL, PL/SQL, Pro*C, PVCS, Toad, VB .Net, HP-UX, Solaris, AIX, Linux, Visio
  • Automation tools like Control-M, Informatica Workflow manager, Maestro, Remedy

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Manager

  • IQVIA provides information, services, technology for healthcare industry in clinical research, phase1-4 clinical trials, sales and marketing services etc.
  • Implemented a Customer MDM system for Daiichi Sankyo along with a re-implementation plus upgrade, and integrating with new CRM system
  • Implemented MDMs with MDM SaaS platform using Reltio MDM tool by integrating various data sources. Currently integrating the new SFDC system with Reltio cloud big data MDM SaaS, AWS including match rules, survivorship rules configuration and managing performance as per SLA.

Confidential

Product Owner/Manager

  • Confidential provides patient and provider relationship to hospitals. It does digital marketing, CRM, provider insights and patient management on a PaaS strategy on SFDC, Netezza and ‘Informatica
  • Managed the development of patient and provider MDM tools for hospitals. Implemented the beta product for Penn Medicine.
  • Due to difficulties in acquiring venture capital, this startup is changed its strategy and is migrating away from PaaS

Confidential

Solutions Architect

  • Managed requirements and Implemented Veeva CRM for Boehringer Ingelheim for 7 Northern European countries.
  • Engaged with clients from 7 countries, gathered requirements, roadmaps and expectations.
  • Managed and coordinated several large teams across the world (ETL and Architecture team in Connecticut, Development team in Bangalore, India, Globalization and harmonization of UI and global requirements in Ingelhiem, Germany, QA team in India.
  • Implemented Customer Data Harmonization project with various ERP and other sources
  • Responded to RFPs, Participated in pre-sales and preparation of SOWs.

Management Consulting

Confidential

  • Designed strategy, approach and road map for data quality improvement, monitoring and reporting solutions across several systems.
  • Re-implementation of Informatica MDM from old Siperian MDM version with responsibilities in data analysis, enterprise data modeling, integration, configuration and publishing to subscribing systems.

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