SUMMARY:

• Salesforce Developer having around 10+ years of IT experience, in domains like Healthcare, Financial and Retail.
• Experience in creating custom objects and integrating existing desktop and web apps with legacy mainframe systems.
• Experience in Salesforce.com Apex Classes, Triggers, Visual force, Force.com API.
• Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
• Competent in analyzing and creating narrative Use Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow Diagram using UML Tools like MS Visio.
• Expertise in Business Analysis methodologies and iterative Software Development Life Cycle(SDLC) in relation with all the phases of Rational Unified Process(RUP)
• Experience in data migration from ACT, Excel, MS outlook using Data Loader, Import Wizard, and Informatica on Demand.
• Around 2.5 years’ experience in developing Salesforce Lightning applications using Lightning Components, Controllers and Events and used custom CSS in the components.
• Developed Lightning Component Framework and built Lightning component using aura framework.
• Built reusable UI/UX components with Lightning component framework.
• Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, Salesforce Support, communities and Chatter groups
• Implement dependent picklists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects.
• Knowledge of salesforce.com implementation cycle in Sales, Marketing, Service and Support modules.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S - Controls, Force.com IDE, SOQL, SOSL.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and actions.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Experience in Data Migration using Import Wizard and other integration tools like InfoSphere, Apex Data Loader
• Experience working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Hands on experienced in database development using PL/SQL in MySQL, SQL server 2005 and oracle.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center and App-exchange applications.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.
• Proficient in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.
• Experience in working both Sales cloud and Service cloud
• Have good working knowledge in querying salesforce.com database using SOQL and SOSL queries using Force.com Explorer.
• Experience with data migration and updates through the tool App Exchange Data Loader in Salesforce.com.
• Well versed in Cloud Technology and on-premise infrastructure integration for Salesforce.com using Force.com platform, XML, SOAP Web Services and third party packages
• Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.

PROFESSIONAL EXPERIENCE:

Confidential - Tampa, FL

Sr. Salesforce Developer

Responsibilities:

• Experience in implementing two full SDLC in Sales cloud and Service cloud.
• Hands on experience in Salesforce.com Integration, Developing and Deploying custom integration solutions.
• Extensive business knowledge and customization experience on various salesforce.com standard objects like Accounts, Contacts, Opportunities, Products and Price books, Cases, Leads, Campaigns, Forecasting.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL.
• Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Tasks and actions.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Created many Lightning Components and server-side controllers to meet the business requirements. Experienced in migrating the standard and custom objects in standard experience to lightning experience
• Worked on forcetk rest-salesforce toolkit to upload multiple large files using Rest API and processed results using jQuery.
• Developed Lightning components for communities to replace existing bootstrap calendar.
• Migrated consistently to Lightning from Classic in order the sales reps find Just-In-Time information about customers and prospects.
• Used Lightning process builder for visualizing and creating automated business processes.
• Experience in Data Migration using Import Wizard and other integration tools like InfoSphere, Apex Data Loader
• Experience working on Eclipse IDE with Force.com Plug-in for writing business logic in Apex
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Hands on experienced in database development using PL/SQL in MySQL, SQL server 2005 and oracle.
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center and App-exchange applications.
• Have good working knowledge in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer.

Confidential - Alpharetta, GA

Sr. Salesforce Developer

Responsibilities:

• Understand business requirements and translate them into design specification document.
• Creation or customization of custom or standard objects which include Leads, Accounts, Contacts, Opportunities, Products and Cases.
• Communicated with executives to gather clear business requirements and designed theoretical workflows based on requirements.
• Created Custom objects, Custom fields, page layouts, role hierarchy, record types based on the business requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages.
• Worked on SOAP and REST API web service calls.
• Used eclipse Force.com toolkit for creating Apex Classes and Apex Triggers to develop custom logic and objects.
• Created S-Controls to meet new business requirements.
• Created number of users and assigned respective role and profile.
• Had a chance to know five9 a virtual call center for making inbound calls.
• Audited, uncovered and resolved data integrity issues with legacy systems.
• Complete bulk import of data from legacy System to Salesforce. Analyzing the data and making necessary changes.
• Worked on profile, roles, field level security, field accessibility, permission sets and sharing settings.
• Created and modified sharing rules.
• Modified page layouts and maintained field level security as required.
• Replaced logics of validation rules and a workflow process for various custom and standard objects.
• Created campaigns, mass e-mailers, survey data collection and contact management.
• Created APEX Classes, Controller Classes and APEX Triggers for various functional needs.
• Implementation of business logic as per the requirements.

Confidential - Charlotte, NC

Salesforce Developer

Responsibilities:

• Liaised between the client and the development team with respect to the gathering and communication of functional business requirements for systems development.
• Perform analysis of existing systems and documented the related business concepts, process flows, data elements definitions and calculations, and screen and report layouts.
• Lead discussions with the team about feasibility and effective way of leveraging Saleforce.com CRM features.
• Prepared comprehensive Functional Requirements Documents (FRDs) for the project based on business requirements, priorities and scope.
• Utilized Salesforce Aura Lightning Experience Process Flows to automate Business process.
• Evaluated complete Lightning Readiness report provided by Salesforce.
• Interfaced with business users to prepare and update Business Process Requirements, Software System Requirements.
• Worked on other product documents like release notes, user guides, support guides
• Understanding and leveraging SFDC CRM processes for help with pre-sale activities.
• Business processes streamlining and processes re-engineering.
• Worked on various salesforce.com objects like Accounts, Contacts, Leads and Opportunities.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation leading to effective Web-to-Lead communication with customers and partner portals.

Environment: Salesforce.com, Apex Classes, Triggers, Controllers, VisualForce, Force.com, SOSL, SOQL, Sales Cloud, Service Cloud, Page layout, custom links, Roles, Cast Iron, Data Loader, Data Migration, Dashboard, HP ALM, Informatica, AJAX, JavaScript, Jquery, HTML, CSS, Oracle, JIRA, Rally Windows.

Confidential - Atlanta, GA

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Created Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Interacted with various business user groups for gathering the requirements for salesforce implementation and documented the business and software requirements.
• Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API.
• Performed Data backup and data cleansing on regular basis to remove any duplicates records.
• Used Data Loader for insert, update and bulk import or export of data from Salesforce Objects.
• Used Salesforce Automation (SFA) for Sales Lead Management, Campaign Management, Account Management, Contact Management, and Opportunity Management.
• Worked with scheduling Apex Batch jobs for processing large records.
• Used SOQL and SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Migrating Meta data from one sandbox to another sandbox using Force.com IDE tool and change set.
• Force.com Migration tool kit for deployment.

Environment: Eclipse IDE, Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScript, Controllers, Sharing Rules, Visual Force Pages, Workflows, Email Updates, Web Services API.