User Experience Researcher (Contract) Resume Fountain Valley, CA - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

User Experience Researcher (Contract)

Confidential, Fountain Valley, CA

Ran user research for all projects
Created research plan for each project and determined the best method
Conducted in - person mobile testing, remote usability testing, heuristic evaluations, card sorting, benchmark study, and A/B tests
Created personas, journey maps and competitive analysis
Analyzed usability research findings, wrote reports with recommendations for improvement
Made sure all designs followed Section 508
Used OmniGraffle and Axure to create deliverables
Created wireframes, mockups, prototypes, and site maps using Axure
Created taxonomies, navigation scheme, and hierarchy using OmniGraffle

Information Architect

Confidential, Rockville, MD

Developed deliverables that created an easy and clear understanding of the information hierarchy
Created wireframes for desktop and mobile devices using Axure
Conducted interviews, moderated usability studies for large scale websites, mobile, and documented results
Wrote screeners, moderator guides, testing plans, research reports, findings and recommendations report and presented results
Recruited users to participate in both in-person and remote user testing sessions
Ran usability tests for websites and mobile sites using GoToMeeting and Reflector
Created key artifacts including user stories, user interfaces, workflows
Collaborated with cross-functional teams i.e. Visual Design, Interaction Design, Product Managers, and Project Managers
Stayed a top of UX and SEO trends by researching and updating the team
Made sure all designs followed Section 508

Digital Strategist/ User Experience Designer

Confidential, Portland, OR

Optimized partner’s websites for best performance on the search engines
Conducted interviews, document analysis, workshops, surveys
Built and designed stories about Confidential and the website to help create deliverables
Analyzed Hotjar data and engagement on Google Analytics to create interface solutions for completion of user tasks within the Confidential website
Developed deliverables that created a clear and easy to understand information hierarchy
Worked closely with web development team to understand the constraints within WordPress and tailored designs
Ran a card sort to improve the navigation and categories of the site
Created task flows, site maps, and wireframes using OmniGraffle

Marketing Assistant (Contract)

Confidential, Tustin, CA

Built and designed stories to help create deliverables
Took business requirements and created prototypes, wireframes and sitemaps, which were presented to stakeholder
Improved organic ranking by cleaning up web presence
Cleaned up and improved all PDFs with accurate product information
Coded pages in accordance with effective SEO practices
Used problem solving skills to fix Google Analytics
Cleaned up penguin and panda hits
Created logos and PDFs using Photoshop

User Experience Designer, Editor

Confidential

Received positive feedback after the first issue was released
Interviewed women to create business requirements
Developed deliverables that created a clear and easy to understand information hierarchy
Created low fidelity and high fidelity wireframes, site map and prototypes
Ran usability tests on paper prototypes and high-fidelity version of site
Updated site when new content was available