SUMMARY

• Over 6 Years of IT experience including 5 years of experience in Salesforce.com CRM platform as an Administrator/Developer.
• Expertise in Development, Configuration, Customization, Administration and support on Salesforce.com Platform.
• End to End expertise in developing and implementing business logic in Sales, Service, Marketing Clouds.
• Highly proficient in designing Apex Classes, Custom Visual Force Pages, Custom Controllers, Triggers, Custom and visual force Tabs, Custom Objects, Standard and Custom Reports, and Dashboards.
• Experience in realizing the business requirements to design on salesforce.com platform by designing the required entities like custom objects, creating relationships/junction objects like Master - Child, Lookup, Workflows, Process Builder and Visual Flows.
• Hands on experience in Salesforce.com CRM integration, developing and deploying custom integration solutions. Excellent skills in creating/troubleshooting/modifying Apex code and visual force pages.
• Strong knowledge on Administration setup, Apex, Visual Force and experience with different SFDC development tools like Force.com Eclipse IDE and integration tools like Apex Data Loader.
• Possess comprehensive understanding of CRM business processes like Campaign Management, Lead
• Management, Account Management, Case Management, Quote, Forecasting, and Call Center.
• Proficiency in Administrative tasks like Creating Profiles, Roles, Users, Permission Sets, Email Services, Approvals and Activities.
• Strong knowledge of marketing, sales and service clouds
• Good working knowledge on different tools used for Data Management and Data Migration like Data Loader.
• Hands on experience in querying the SFDC database using SOQL and SOSL queries, and governor limits.
• Expertise in creating and executing suite of Test classes and Apex Test Triggers and creating Test data for Apex Class Testing and worked on achieving high code coverage based on organizations.
• Strong knowledge of marketing, sales and service clouds
• Experience in integration of Salesforce.com Applications with Other applications with an emphasis of the Web Services/XML.
• Good experience in Salesforce.com configuration for Service Cloud, Sales Cloud, Market Cloud with an emphasis on Service Cloud solutions.
• Expertise in SFDC Development using Lightning Application, Apex Language, Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto
• Complete widget, REST, BULK, Chatter, Streaming, METADATA API.
• Experienced in using Salesforce Lightning UI. Created lightning apps by combining Lightning design system and Lightning component features.
• Experience in integrating salesforce.com with other applications using Salesforce web services API.
• Hands on experience creating Apex Web Service and Apex Callouts with both REST API and SOAP API.
• Expertise in developing Partner portal and Customer Community Portals.
• Good knowledge in migrating Salesforce Classic to Salesforce Lightning to support business process with new environment and hands on Experience with Salesforce lightning components, Salesforce Lightning Builder and Used Salesforces develop UI.
• Experience with Custom Application Development using Mavens mate Plugin with Sublime Text and
• Eclipse IDE with Force.com Plugin.
• Experienced with different tools for deploying projects using standard Changesets and ANT Migration
• Tool.
• Extensive experience in Object Oriented Programming languages and OOAD concepts and HTML, XML, CSS, JSP.
• Strong knowledge on Agile, waterfall methodologies.
• Extensive knowledge in using different JavaScript frameworks as jQuery and AngularJS.
• Expertise in using the Application Servers including Web Sphere, JBOSS and Tomcat.
• Strong Knowledge in developing presentation and business layers with MVC and MVVM design patterns and used DAO pattern for providing Interface to Databases.
• Good knowledge of designing and developing Web based Applications using J2EE frameworks like
• Spring (STS), Hibernate and Struts.
• Good experience in interacting with business users, business analysts for requirements capturing, analyzing and documenting and letting business users know constraints with the salesforce limitations.
• Effective team player with good communication, interpersonal and presentation skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Custom Objects, Workflows and Approvals, Dashboard, Apex Triggers, SOQL, SOSL, Visual force pages/Components, Lightning, Aura, Apex Web Services, AJAX, SLDS

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production) and Sand box testing, Change Sets, ANT

Languages: Apex, Java, Apex, JSON, J2EE

Web Technologies: HTML, CSS, Bootstrap, JavaScript, jQuery, XML, REST

Database: Oracle 9i/10g, SQL, MySQL

ETL/Integration Tools: Force.com, Data loader, Force.com Workbench, Apex Data Loader, workbench, Eclipse IDE, Mavens, Sublime Text 3

J2EE Frameworks: Hibernate, Spring MVC(STS)

Methodologies: Waterfall, Agile

Code Repositories: Git, Bit bucket, SVN

Project Lifecycle Management: Jira, Rally

Lightning Experience: Salesforce Lightning Design system and Lightning components, Aura Framework, JavaScript Controllers, Server -side Controllers, Lightning Component Framework

PROFESSIONAL EXPERIENCE

Confidential, Long Island city, NY

Salesforce developer

Responsibilities:

• Involved in discussions with all team members to provide best solution for migrating Salesforce Classic to Salesforce Lightning.
• Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.
• Skilled in understanding and implementing the new salesforce Lightning Experience.
• Regularly keeping tab on client s requirement to achieve their organization business goals.
• Used lightning Process Builder to overcome complex workflows which easily automates the business process in a new visual presentation.
• Integrated Salesforce.com with Desk.com to implement tight ticketing system for multiple users.
• Worked in developing various Apex classes, components, and Visual Force.
• Experience in working with Eclipse IDE with Force.com Plug - in environment for writing Business logic in Apex.
• Used APM scripting to use data from Data Extensions. Used SOAP API to invoke triggers and conduct redundant data.
• Design and implement payment-processing eCommerce solutions that integrate industry-standard
• OMS, CRM, WMS, and 3PLs
• Demonstrate complete understanding of the overall project, with the ability to provide input and direction to team members across all disciplines to deliver successful eCommerce solutions
• Educate colleagues across disciplines on the technical and delivery aspects of projects based on
• Salesforce Commerce Cloud technology
• Good hands on practice with the new Lightning System Design which helps to quickly and easily create modern enterprise apps using Lightning App Builder and Lightning Components Performed.
• Implementation and support of Sales Cloud and Service Cloud programs on Salesforce.
• Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization.
• Implemented Salesforce Lightning Components for small set of users within the organization.
• Worked on translating several Visual Force pages to lightning framework.
• Integrated Salesforce.com with Desk.com to implement tight ticketing system for multiple users.
• Involved in Developing Lightening pages using Lightening App builder, implemented lightening
• Controllers, Components using Aura, Lightening Design system (LDS).
• Designed personalized email content using Adobe Creative Suite, HTML and CSS3, AMP script in
• Content Builder.
• Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Provide training and coaching in the use of CPQ CRM systems. Identify training and development gaps and create plans to address.
• Implemented quote approvals using Oracle CPQ Cloud (Big Machines) in-built approval functionality.
• Strong experience with source control tools Git, Bit bucket, Source tree, built salesforce code from the repository.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes.
• Created Custom objects, Page layouts, Custom Visualforce tabs and Components.
• Developed different Visualforce Pages to suit to the needs of the application using different
• Visualforce components.
• Consistently learns the ins and outs of Salesforce Exact Target and its capabilities to stay competitive in the email marketing space, including but not limited to
• Manage all CM tools (JIRA, Jenkins, ANT, GitHub, and Visual Studio) and their usage/process ensuring traceability, repeatability, quality, and support.
• Involved in Data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Performed Bulk Data Migration from Applications to Salesforce using Import Wizard, Excel Connector, Data loader, Workbench, Apex Data Loader utility and ETL tools.
• Work with User Interaction and User Experience teams to create wireframes, user flows, site maps and schematic user interfaces.
• Executed various levels of Unit, Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Designed and configured journeys using activities within the Journey Builder and launched in the production after thorough testing.
• Worked on Atlassian product Jira for project management and issue tracking and Bit Bucket as code repository.

Environment: Salesforce CRM, Agile, Apex Classes/Controllers, Apex Triggers, Java Script, Visual Force Pages, Data Loader, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, Analytic Snapshots, Case Management Automation, Marketo, Copado, Mulesoft, Jira

Confidential, Chicago, IL

Salesforce Developer

Responsibilities:

• Responsible for performing detailed analysis of client business and technical requirements.
• Created users, profiles, roles, public groups to provide access and implemented role hierarchies, sharing rules and record level permissions to provide shared access among financial different users.
• Developed Workflow and Approval Rules, Validation Rules and custom formulas.
• Created task related apex classes, Test methods & Visual Force pages
• Responsible for design in Salesforce Lighting modules internally and also with out of box functionality.
• Coordinating deployments from one to another org and successful production deployments and
• Lightning releases.
• Developing Visualforce pages on Health care application user interface page developments.
• Coordinating the development team in agile environment.
• Responsible for day to day activities and component migrations between upstream and downstream environments.
• Responsible for Functional and Technical design document for various modules in Salesforce application.
• Configured complex workflows and lightening Approval processes to meet business requirements.
• Responsible for creating controllers or extensions to controllers using Apex code.
• Responsible for supporting and implementing of the Metadata API to develop, migrate, and deploy
• Visualforce pages and applications.
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center.
• Worked on Visualforce apps using AngularJS.
• Created JavaScript Remote objects and using it with Visualforce, JSON, and used ForceTK libraries along with AngularJS libraries.
• Developed component using Lightening Aura Framework which also include client - slide AngularJS
• Responsible for creating standard components and custom components to creating visual force page.
• Responsible for understanding the data migrating requirements and analyze data to be loaded from legacy systems to Salesforce.com.
• Responsible scheduled backup using Lighting Data Export service.
• Extensively used Data Loader, Data Import and Export services for data migration used ETL tools.
• Followed lightening the agile agenda to complete project by maintaining the task schedule.
• Designed and developed all required Data providers which are being used by Flex General UI controls.
• Coordinating the development team in agile environment.
• Extensive use of Reports and Lighting Dashboards customization.
• Responsible for quality assurance of all web design projects, including web usability, accessibility, testing and debugging.
• Extensive use JavaScript of tools like Dev Console, Apex explorer, PVCS source repository tools.
• Involved in querying Lightning Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Designed company letterheads using Communication templates.
• Involved in client interaction for discussing the workflow and customization of page layouts.
• Participated in the discussions to define Administrator functional and user interface interaction in scrum meetings.
• Extensively lightening used Data Loader, Data Import and Export services for data migration.
• Developed Reports and Dashboards for weekly/monthly reviews.
• Worked on creating and maintaining various support cases and business processes on SFDC Chatter
• Actively participated and provided feedback in a constructive and insightful manner during daily Stand up meetings and Lighting weekly iterative review meetings to track the progress for each iterative cycle and figure out the issues.

Environment: Salesforce CRM, Agile, Apex Classes/Controllers, Apex Triggers, Java Script, Visual Force Pages, Data Loader, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, Custom objects, Analytic Snapshots, Case Management Automation, Marketo, Copado, Mulesoft, Jira

Confidential, Auburn Hills, MI

Salesforce Developer/Salesforce Admin

Responsibilities:

• Manage blitz initiatives. Coordinate with marketing on mailer and email blasts and launch campaigns.
• Execute complex data analysis requiring advanced database management skills. Complete analyses by creating easy to understand executive summaries. Routinely collect and analyze data from multiple databases and sources to evaluate current and historical trends.
• Manage ROI tracking on Sales campaigns. Ensure sales activities and call execution is focused on the principles that will net the largest revenue growth. Utilize Salesforce. Com for data points, historical data and forecasting information.
• Efficiently and effectively manipulate large amounts of data into easily understood executive summaries for mid to senior level management. Write multi - level queries employing all necessary quality control techniques ensuring each report is complete and accurate.
• Create analytical tools designed to drive effective revenue-based business decisions. Prepare multi- level sales reports, charts, and statistical revenue analysis in support of the sales department.
• Work with engineering to build complex informational systems which can be used by non-expert users to perform self-analysis.
• Created Profiles, Roles based on Organization role hierarchy and implemented Record-Level and Field- Level security and configured their sharing settings.
• Experienced in working with Custom Profiles and public Groups creation and user management.
• Created Workflow Rules, Page Layouts, Approval Process, Tasks, Email Alerts, Field Updates and
• Outbound Messages to manage the Workflow & Approvals.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Opportunities, Price book, Activities, Cases.
• Created new custom objects, assigned fields, custom tabs, components, custom reports.
• Developed and Customizing salesforce.com application based on the user needs.
• Created email templates in both HTML and the Text templates.
• Developed field & page layout customization for the standard objects like Account, contact, Leads.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects.
• Used it to read, extract, and load data from a comma-separated values (CSV) files.
• Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Maintained and gave permissions to communication templates based on Profiles.
• Performed application configuration, testing and evaluation to ensure quality and consistency
• Defined system interface requirements.
• Involved in Accounts sort, maintaining Public Groups.
• Created and maintained public groups for both the community users and the Salesforce users.
• Worked on Record Types, Validation Rules, Triggers and Page Layouts.
• Created various Dashboards for managers to check the various scales of performance at different levels of the stream.
• Developed conversion and system implementation plans.
• Managed change communication, end-user training for system implementations
• Worked directly and effectively with client implementation team.
• Manage multiple analysis projects simultaneously while operating in a high tempo environment with changing priorities and tasks.
• Spearhead initiatives to automate reporting utilizing various reporting tools. Provide timely insight, enterprise wide intelligence distribution, and actionable recommendations and improved processes.
• Manage data elements in Salesforce. Com. Extract routine data, update mass data pools, create campaigns, create reports, and analyze data for management reporting.
• Work with business stakeholders to understand current and future business priorities, strategic roadmaps and reporting needs.

Environment: Salesforce CRM, Force.com, Apex Language, Visualforce, Custom Component, Aura, SLDS, Lightning Component, Service Cloud, Custom Controllers, Workflow & Approvals, Custom Objects &Tabs, Page Layouts, Email Services, Security Controls, HTML, Journey builder, Web Services, Salesforce Marketing cloud E2, Reports, Sandbox, Eclipse IDE Plug-in, Jira, Bit Bucket, Source tree Workbench

Confidential

Java and J2EE developer

Responsibilities:

• Worked on implementation of GUI module with Struts Framework and used Git for version control.
• Used Java Database Connectivity (JDBC) to connect from the Java application to the Database.
• Designed and developed front end using HTML, CSS, JSP s, Struts (tiles and tag libraries) and user validations9
• Developed the code using agile methodology with daily meetings to keep track of the progress and issues pertaining to the project.
• Involved in implementing persistent data management using JDBC.
• Created dynamic view using an AngularJS.
• Implemented the required Java Beans used by the JSP components.
• Involved in implementing front - end validations using JavaScript.
• Played an active role in testing the application by writing test cases for different.
• Involved in testing using JUNIT.

Environment: Java, J2EE, Struts, Servlets, JSP, JDBC, HTML, JavaScript, Eclipse, Microsoft Visio and Windows XP