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Scrum Master Resume

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Thousand Oaks, CA

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EXPERIENCE:

Confidential, Thousand Oaks, CA

Scrum Master

Responsibilities:

  • Scrum Master for a 7 member cross - functional team
  • Facilitate scrum ceremonies - grooming, sprint planning, daily stand ups, reviews and retrospectives
  • Manage the lifecycle of code development from inception to production release
  • Interaction with product owner on backlog grooming and prioritize
  • Co-ordinate deployments and interaction with application and operations team
  • Communicate with product owner, CAB, technical leads, application managers & production support
  • Track and communicate project metrics including burn down, velocity and estimate release
  • Identify and resolve impediments to enhance productivity and efficiency

Tools: JIRA, Agile,Mercury Quality Center, ISM IBM Remedy

Confidential

Production Support Analyst

Responsibilities:

  • Provide production support for Business Bank, Customer, Chase Wealth Management, Consumer Bank, Channel, Mortgage and Auto Finance LOBs for CCB Data EcoSystems
  • Monitor over 400 schedules and 60,000 jobs in production every day
  • Analyze Control-M logs, Informatica session logs and unix logs to investigate job failures
  • Interaction with Teradata DBAs, Informatica admins and development teams to resolve incidents
  • Representmy team in CAB meeting for ITSM review and approval process, task assignments
  • Implement ITSM for Unix, Control-M, LDAP certification Renewal
  • Implement RSAMs
  • Involved in DR testing
  • Perform impact analysis during outages of source systems
  • Perform dev/QA/UAT/Production deployments in Teradata, Informatica, Hadoop (including entity promotion), Abinitio, Control-M
  • Generate Control-M KPIs, Production Delay Notices PDN, Tier Matrix Reports, CCB Data Eco System report and various adhoc reports for production system current status
  • Support weekend maintenance for production systems
  • Provide knowledge transfer to onboard new team members

Tools: Enterprise Password Vault EPV, ITPAM, WARN, Service Manager, SQL developer / TOAD, Control-M, Putty, ITSM Change, Informatica, Enterprise Sharepoint, UNIX, Teradata SQL Assistant

Confidential, Thousand Oaks, CA

Informatica Developer

Responsibilities:

  • MaintainInformatica interfaces for Customer Master Application, Contract and Chargeback System and Compensation Module
  • Impact analysis, estimation, coding and testing for enhancements and bug fixes
  • Involved in performance integration, stress, and load testing and document results

Tools: Informatica, Oracle 9i, Sql Server, TOAD, Splunk, WebLogic, Mercury Quality Center, ISM IBM Remedy, Humming bird, UNIX

Confidential, Manhattan, New York

Production Support Analyst

Responsibilities:

  • Monitor jobs in control-M and services in WebLogic server admin console
  • Performance tuning of Informatica session by determining bottlenecks at session and mapping level
  • Weekend system maintenance incoordination with DBAs, Web Support, UNIX admin, storage and network teams

Tools: Informatica, Oracle, Toad, PL SQL, WebLogic, Control-M, Remedy, Mercury Quality Center, JIRA, Remedy, Unix

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