EXPERIENCE:
Confidential, Thousand Oaks, CA
Scrum Master
Responsibilities:
- Scrum Master for a 7 member cross - functional team
- Facilitate scrum ceremonies - grooming, sprint planning, daily stand ups, reviews and retrospectives
- Manage the lifecycle of code development from inception to production release
- Interaction with product owner on backlog grooming and prioritize
- Co-ordinate deployments and interaction with application and operations team
- Communicate with product owner, CAB, technical leads, application managers & production support
- Track and communicate project metrics including burn down, velocity and estimate release
- Identify and resolve impediments to enhance productivity and efficiency
Tools: JIRA, Agile,Mercury Quality Center, ISM IBM Remedy
Confidential
Production Support Analyst
Responsibilities:
- Provide production support for Business Bank, Customer, Chase Wealth Management, Consumer Bank, Channel, Mortgage and Auto Finance LOBs for CCB Data EcoSystems
- Monitor over 400 schedules and 60,000 jobs in production every day
- Analyze Control-M logs, Informatica session logs and unix logs to investigate job failures
- Interaction with Teradata DBAs, Informatica admins and development teams to resolve incidents
- Representmy team in CAB meeting for ITSM review and approval process, task assignments
- Implement ITSM for Unix, Control-M, LDAP certification Renewal
- Implement RSAMs
- Involved in DR testing
- Perform impact analysis during outages of source systems
- Perform dev/QA/UAT/Production deployments in Teradata, Informatica, Hadoop (including entity promotion), Abinitio, Control-M
- Generate Control-M KPIs, Production Delay Notices PDN, Tier Matrix Reports, CCB Data Eco System report and various adhoc reports for production system current status
- Support weekend maintenance for production systems
- Provide knowledge transfer to onboard new team members
Tools: Enterprise Password Vault EPV, ITPAM, WARN, Service Manager, SQL developer / TOAD, Control-M, Putty, ITSM Change, Informatica, Enterprise Sharepoint, UNIX, Teradata SQL Assistant
Confidential, Thousand Oaks, CA
Informatica Developer
Responsibilities:
- MaintainInformatica interfaces for Customer Master Application, Contract and Chargeback System and Compensation Module
- Impact analysis, estimation, coding and testing for enhancements and bug fixes
- Involved in performance integration, stress, and load testing and document results
Tools: Informatica, Oracle 9i, Sql Server, TOAD, Splunk, WebLogic, Mercury Quality Center, ISM IBM Remedy, Humming bird, UNIX
Confidential, Manhattan, New York
Production Support Analyst
Responsibilities:
- Monitor jobs in control-M and services in WebLogic server admin console
- Performance tuning of Informatica session by determining bottlenecks at session and mapping level
- Weekend system maintenance incoordination with DBAs, Web Support, UNIX admin, storage and network teams
Tools: Informatica, Oracle, Toad, PL SQL, WebLogic, Control-M, Remedy, Mercury Quality Center, JIRA, Remedy, Unix
